7,329 questions
1 answer
updating win 8 to win 11
How do I update win 8 to win 11?
Windows for home | Previous Windows versions | Install and upgrade
asked
2026-11-11T21:09:25.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
chuck hall
0
Reputation points
edited the question
2026-11-11T22:17:35.32+00:00
_AW_
70,246
Reputation points
Volunteer Moderator
1 answer
recovery of hacked account
my original Microsoft account got hacked and mt password and email associated with the account got changed. i know what the email is that it got changed to when I opened my account on my pc but I couldn't log into it
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,862 questions
asked
2026-11-11T21:08:30.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jbanks
0
Reputation points
answered
2026-11-11T21:08:44.1866667+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
How to retake GH-300: GitHub Copilot exam
Hello, I'd like to retake GH-300 exam, which I failed at the first try 11/5/2026 but don't know how to. I tried via my company laptop, but ended up payment page. To my knowledge, the second attempt does not require additional payment. So please let…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-11-11T21:08:27.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 27%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lee, Woosung (Cognizant)
0
Reputation points
accepted
2026-11-11T21:33:35.7133333+00:00
Lee, Woosung (Cognizant)
0
Reputation points
2 answers
I can't login to my subscription to Microsoft 365 on my Mac.
My Mac is up to date. I've closed any Microsoft apps. I've tried deleting keychains. Then restarting computer. I know my Microsoft Login Works because I can access it on the internet and I can see my Microsoft 365 subscription is active. But I can't log…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,076 questions
asked
2026-11-11T21:08:08.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 36%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Anna Bromeland
0
Reputation points
answered
2026-11-12T01:38:37.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
13,605
Reputation points Microsoft External Staff
Moderator
2 answers
Upcominh events links not found
I have been looking for my scheduled exam, for some reasons I cant seem to find the upcoming events links on here. I need to reschedule my exam ASAP
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-11-11T21:07:28.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 20%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nolly Sasha
0
Reputation points
answered
2026-11-11T21:33:13.6133333+00:00
Julian Sharp
48,061
Reputation points
3 answers
bitlocker recovery
my ASUS ROG STRIX updated and restarted. It then locked me out and asked me about bitlocker recovery. I don't have this passkey. WHen going to that msrecovery site, I tried the various logging in steps but Microsoft would not send the code to my…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-11-11T21:01:07.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 51%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Lumkile Tyesi
0
Reputation points
answered
2026-11-12T03:22:23.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
2,540
Reputation points Microsoft External Staff
Moderator
2 answers
Excel screen went blank for no apparent reason in the middle of completing a spreadsheet.
The system auto saved the blank screen. All my worksheet is lost unless I can retrieve an earlier autosave version. How do I resolve this? Thank you!
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,127 questions
asked
2026-11-11T21:00:37.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 50%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kathleen Lewis
0
Reputation points
answered
2026-11-12T01:29:31.1433333+00:00
Norah-L
13,605
Reputation points Microsoft External Staff
Moderator
0 answers
Cancelled my subscription last month, but this month was charged again.
Is there any one that I can talk to or email with to help me get this resolved once and for all? In April I signed up for an account, paid for the first month, but decided that day to not use Azure. So, I cancelled the subscription. I'm ashamed…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,138 questions
asked
2026-11-11T20:56:05.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Christian Buckner
0
Reputation points
asked
2026-11-11T20:56:05.8533333+00:00
Christian Buckner
0
Reputation points
2 answers
How to fix error code- podzol and inability to connect ms account on minecraft for switch 2
I’ve been having this persistent issue for a while now and haven’t seen anything on reddit or other social media posts. I have minecraft on multiple platforms including switch 2, xbox, and windows. Have been trying to connect my account and do all of the…
Windows for home | Other | Gaming
4,544 questions
asked
2026-11-11T20:56:01.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 53%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
OGNeonPhoenix
0
Reputation points
answered
2026-11-12T06:32:00.7966667+00:00
OGNeonPhoenix
0
Reputation points
2 answers
CANNOT ACCESS SUBSCRIPTIONS - NOT AUTHORIZED
CANNOT ACCESS SUBSCRIPTIONS - NOT AUTHORIZED [Moderator note: personally identifiable Information removed]@MAINEAA.ORG IS THE ACCOUNT THAT PAYS THE BILLS BUT CANNOT ACCESS INVOICES MICROSOFT 365 AND OFFICE
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,350 questions
asked
2026-11-11T20:51:22.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 56.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
P76A28Treasurer
0
Reputation points
edited the question
2026-11-11T23:05:45.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,310
Reputation points Microsoft External Staff
Moderator
2 answers
Office 2016 OneDrive
I'm using the free 5 Gb OneDrive from when I purchased Office 2016. I've recently be unable to get to my old business spreadsheets I had stored there. What I've found so far is because I don't have the 365 Office I can't recover my OneDrive. Who can I…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,159 questions
asked
2026-11-11T20:49:44.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 7.000000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Randie Andrews
0
Reputation points
answered
2026-11-12T08:26:46.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
14,115
Reputation points Microsoft External Staff
Moderator
3 answers
Cannot connect digital camera to computer
I have a Canon Powershot ELPH 360 HS A camera that, up until yesterday, seamlessly connected wirelessly to my Windows 11 computer in order to download photos. Suddenly, it returned an error "Cannot connect to server" and no longer connects to…
Windows for home | Windows 11 | Devices and drivers
24,992 questions
asked
2026-11-11T20:44:46.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 85%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
James Close
0
Reputation points
answered
2026-11-12T01:53:32.0066667+00:00
James Close
0
Reputation points
2 answers
Win 11 PC Audio-Video Out Of Sync On Only One Webpage
All streaming audio-video on my Win 11 PC is in sync but one website. How do I fix this?
Windows for home | Windows 11 | Internet and connectivity
5,531 questions
asked
2026-11-11T20:43:02.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
p s
40
Reputation points
answered
2026-11-11T21:21:59.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,930
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How do I cancel Microsoft 365 Family now so I can install Microsoft 365 Personal
I have a current subscription to Microsoft 365 Family that I don't need anymore. I want to cancel it so I can install the personal version of the product. How do I do that?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,810 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
2 answers
Outlook mail initial bubble and contact name have changed
When I compose an outgoing email from my online outlook the initial bubble and the contact name have been changed to my mothers name and initials. I did not change anything on my account and she is not at all associated with my account. Please advise…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,164 questions
asked
2026-11-11T20:32:27.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 71%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kim Kirker
0
Reputation points
answered
2026-11-12T03:07:03.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,925
Reputation points Microsoft External Staff
Moderator
2 answers
removed from the exam environment in the middle of the DP-900 exam
why did my exam close in the middle of it? Sent • 1:00 PM Pearson Customer Support joined • 1:00 PM Thank you for contacting Pearson VUE Candidate Services. My name is Samanta. I will be happy to help with your request. I am sorry to read that. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-11-11T20:26:57.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Matt H
0
Reputation points
answered
2026-11-12T07:37:44.1433333+00:00
Julian Sharp
48,061
Reputation points
2 answers
Outlook not downloading
I use outlook for email and my internet provider is Spectrum. Over the last couple of weeks, I am having trouble with my email downloading. What can I do to fix this?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,134 questions
asked
2026-11-11T20:26:02.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
George Bozonier
0
Reputation points
answered
2026-11-11T21:07:20.6466667+00:00
Alvise Cervellati
7,070
Reputation points
Independent Advisor
1 answer
Personal Outlook calendar: basic calendar consent succeeds but reads fail
I am investigating delegated, read-only Microsoft Graph calendar access for a personal Outlook.com account. Outlook web calendar opens normally. I want to retain the least-privileged Calendars.ReadBasic permission. In a private hosted web application,…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,251 questions
asked
2026-11-11T20:23:31.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 28.999999999999996%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ridgeline
0
Reputation points
answered
2026-11-12T06:58:09.1333333+00:00
Vasil Michev
128.7K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
How do I fix the logout screen options on my Windows 11?
Hi, I was doing a quiz on my lockdown browser screen for my class, and when I got finished, I accidentally lifted up my desktop and my taskbar didn't show up, I went over to my settings and fixed the taskbar situation. After that, I hit Ctrl+Alt+Delete…
Windows for home | Windows 11 | Accounts, profiles, and login
10,529 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 94%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
2 answers
I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.
I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,792 questions
asked
2026-11-11T20:17:10.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 54%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMQ%3C/text%3E%3C/svg%3E)
Merri Quick
0
Reputation points
answered
2026-11-11T20:51:02.5733333+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor