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Shared Mailbox

I noticed shared mailbox sometime appear and sometime went missing when using Old outlook version. But using new outlook version is working fine. What is the issue and how to resolve this?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-09T03:43:37.42+00:00
Ahwazy Sapawi 0 Reputation points
answered 2026-11-09T05:55:42.3933333+00:00
Jade Ng 16,620 Reputation points Microsoft External Staff Moderator
2 answers

Random Billing from Microsoft

Their is a bill that I'm getting and I don't have the account for it and the invoice number is G194825980 and it's saying my company name that I deleted my account from that website. The billing profile says credit card and I don't have a credit card and…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-11-09T03:36:52.49+00:00
Imara 0 Reputation points
answered 2026-11-09T04:21:44.3766667+00:00
Sumit 44,966 Reputation points Volunteer Moderator
1 answer

Artifact Signing: AU10TIX Verified ID rejection; Developer Support escalation requested

Hi, I purchased Azure Developer Support today (9 November) and confirmed it is active. Please treat this as a Priority Community Support request and route it to the Artifact Signing identity-validation team. I am setting up Azure Artifact Signing for…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-11-09T03:33:47.7233333+00:00
Alex Owen-Cooper 0 Reputation points
answered 2026-11-09T03:35:05.8133333+00:00

AI answer

1 answer One of the answers was accepted by the question author.

My incoming emails are bouncing back

my incoming emails are bounced back with error message AS9031519

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-11-09T03:32:48.7933333+00:00
albert rezko 0 Reputation points
accepted 2026-11-09T03:35:23.8066667+00:00
albert rezko 0 Reputation points
3 answers

Yearly reoccurring charges

I have a reoccurring yearly charge on my credit card that is not associated with me. How do I stop it?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-09T03:31:50.3+00:00
Jeri Giefer 0 Reputation points
answered 2026-11-09T04:09:14.26+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
1 answer

People e-mailing me and bouncing back

Hello, I am experiencing ongoing issues receiving emails into my personal Outlook and Hotmail accounts from multiple unrelated businesses. Senders are receiving bounce-back notifications, including SPF validation errors (550 5.7.23) and authentication…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-09T03:30:05.85+00:00
Brooke Hicks 0 Reputation points
answered 2026-11-09T04:13:52.6033333+00:00
EmilyS_726 34,275 Reputation points Volunteer Moderator
2 answers

Locating a file in my C: drive to retrieve data after I cleared my cache and cookies in Microsoft Edge

After I cleared my cache and cookies in Microsoft Edge, I lost about six months of notes on medical and legal issues generated by Google AI. Microsoft Copilot suggested I "[n]avigate to C:\Users\<YourName>\AppData\Local\Microsoft\Edge\User…

Microsoft Edge | Favorites, history, and downloads | Windows 11
asked 2026-11-09T03:29:14.73+00:00
JK 0 Reputation points
answered 2026-11-09T04:15:46.1166667+00:00
SD - IA 182.6K Reputation points Independent Advisor
1 answer

Azure Database for PostgreSQL: Daily Memory Spikes Without Matching Workload

Problem description I'm experiencing recurring daily spikes in the 'memory_percent' metric on two Azure Database for PostgreSQL flexible servers. These spikes occur without any apparent workload changes, errors, or performance issues, and the pattern…

Azure Database for PostgreSQL
asked 2026-11-09T03:25:09.79+00:00
KevinGallo-2208 0 Reputation points
edited an answer 2026-11-09T04:08:11.1366667+00:00
SHOUMIK CHAKRAVARTY 1,455 Reputation points
1 answer

Can not change privacy & security settings for xbox.

starting a few days ago, I couldn't see people's messages on minecraft. I checked the xbox settings and it's set so that i can only see messages from minecraft friends. I have not messed with these settings and they're greyed out so I can't even change…

Windows for home | Other | Gaming
asked 2026-11-09T03:22:54.57+00:00
Nabiha daryani 0 Reputation points
answered 2026-11-09T03:40:00.1833333+00:00

AI answer

1 answer

I lost my Xbox card code I need sport

I lost part of my Xbox gift card code due to scratching.

Windows for home | Other | Gaming
asked 2026-11-09T03:01:05.3566667+00:00
osamaal58 ww 0 Reputation points
answered 2026-11-09T03:01:43.19+00:00

AI answer

2 answers

grant permissions to a minor account in the settings

How do I grant permission to a minor account? this is in the settings of mircrosoft 365

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

334 questions
asked 2026-11-09T03:00:05.5433333+00:00
Admin Church 0 Reputation points
answered 2026-11-09T03:53:01.4233333+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
3 answers

Outlook email to hotmail error

I keep getting the following status code (550 5.7.23); what can I do to remedy the issue? Can't understand the fixes suggested

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-09T02:51:28.1166667+00:00
Catherine Davies 0 Reputation points
answered 2026-11-09T04:14:50.62+00:00
EmilyS_726 34,275 Reputation points Volunteer Moderator
2 answers

Urgent: Tenant Recovery Request - MFA Lockout

Hello Microsoft Support, I am the sole Global Administrator for our Microsoft 365 tenant and have lost access to my Microsoft Authenticator app, preventing me from completing MFA verification. Because there are no other admins on the account to reset my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-09T02:46:46.8833333+00:00
Renee B 0 Reputation points
edited the question 2026-11-09T02:56:01.7033333+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
2 answers

birthdate was entered incorrectly

The birthdate was entered in correctly during setup. How can i change it?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T02:46:46.2+00:00
Admin Church 0 Reputation points
answered 2026-11-09T03:20:51.19+00:00
EmilyS726 279.2K Reputation points Independent Advisor
1 answer

Unsure about unpaid invoice

I received a message saying that my invoice has not been paid, but whenever I log into my Microsoft 365 account it says that I don't have any outstanding invoices

Microsoft 365 and Office | Other
asked 2026-11-09T02:32:41.7933333+00:00
Corina Kibsey 0 Reputation points
commented 2026-11-09T03:45:50.1066667+00:00
Corina Kibsey 0 Reputation points
3 answers

Microsoft account hacked, original security emails removed, cannot recover account

My Microsoft account was hacked. The attacker changed my password and added a new security email to my account. Shortly after that, my original security emails were removed. I received Microsoft security notifications showing: Password changed from an…

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T02:27:55.9566667+00:00
Phạm Hoàng 0 Reputation points
answered 2026-11-09T16:20:27.5133333+00:00
Callahan, Celeste 0 Reputation points
3 answers

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

Windows for home | Other | Search, touch, and mouse
asked 2026-11-09T02:26:59.48+00:00
Max Chung 0 Reputation points
answered 2026-11-09T03:05:37.0666667+00:00
Estrella721 47,675 Reputation points Independent Advisor
2 answers

Unable to connect to Eduroam network

I was previously connected to the eduroam network however i am now unable to connect or cant connect to the network despite all the basic troubleshooting. I have forgotten network, reset computer and done many basic troubleshooting and i have reached the…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-11-09T02:23:33.6233333+00:00
Tom 0 Reputation points
commented 2026-11-09T08:54:49.1366667+00:00
Tom 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to print screen or screenshot on my HP OmniBook 3 Laptop

There isn't a printscreen button on my laptop and the Fn + Windows Logo + space bar isn't taking a screenshot or printing the open screen.

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-09T02:10:39.7066667+00:00
James Logan 0 Reputation points
accepted 2026-11-09T02:13:38.5266667+00:00
James Logan 0 Reputation points
2 answers

Does Windows 11 Pro Hyper-V support per-VM authorization for forced shutdown operations?

Microsoft Q&A — Hyper-V Security Question Title: Does Windows 11 Pro Hyper-V support per-VM authorization for forced shutdown operations? Question: Hello Microsoft Hyper-V Community, I am designing a security architecture for an isolated Hyper-V…

Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked 2026-11-09T02:08:38.61+00:00
Daniel Silva Cardoso 0 Reputation points
answered 2026-11-09T07:29:16.0933333+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator