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Outside Emails being blocked

I'm sending emails to my daughter's school as I have for years. All of a sudden, 2 of the 5 people on the email who are trying to respond to me are being blocked. I've checked the blocked senders, mail forwarding.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T20:14:23.66+00:00
Amber Vaccaro 0 Reputation points
commented 2026-11-06T21:08:59.4466667+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

Conta Microsoft invadida e endereço Hotmail não encontrado

Olá, equipe de suporte Microsoft. Recentemente perdi completamente o acesso à conta. Ao tentar entrar, recebo a mensagem de que o endereço não existe mais. Já tentei utilizar o assistente de recuperação da Microsoft, mas ele também não reconhece o…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T19:42:28.5766667+00:00
Erivelton Saraiva 0 Reputation points
commented 2026-11-06T21:08:44.59+00:00
Jonathan Deives 83,490 Reputation points Independent Advisor
1 answer

Need refund to change deceased Microsoft 365 User

Need refund to change deceased Microsoft 365 User to a live user

Microsoft 365 and Office | Other
asked 2026-11-06T19:43:29.4066667+00:00
Elizabeth Robinson 0 Reputation points
answered 2026-11-06T21:08:22.85+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
3 answers

How to teach users how to use OneDrive?

Most of my users shut it off, and honestly I encourage them to do that when they never took more than 5 minutes to try and learn how it works. There is a like a bunch of 20 minute Youtube videos that show how do the basics with it. I share them, I walk…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-06T18:29:05.17+00:00
Am i confused? 0 Reputation points
answered 2026-11-06T21:07:42.4266667+00:00
Bulldog 5,510 Reputation points
3 answers

the "replace" and "replace all" option is not not working WORD

I go to HOME--> Find--> and Replace, but the "replace" and "replace all" functions cannot be highlighted and are therefore not working. How do I fix this?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-06T20:09:08.5666667+00:00
Anne Marie Lasoski 0 Reputation points
answered 2026-11-06T21:06:52.9433333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Can’t find how to request refund for Microsoft 365

I forgot to cancel a freee trial and was charged $199.99. I received an email telling me that if I request a cancellation and refund within 30 days, that I would be refunded. I cancelled the subscription but I cannot find how to request a refund. I’ve…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T20:39:43.44+00:00
Philip DeHart 0 Reputation points
answered 2026-11-06T21:03:28.3366667+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Subscription billing

I am being billed for a subscription that I cannot see, both my accounts say I have no subscriptions but am being billed every month for this. I don't understand why I am unable to speak to a human. As well as when I call the support number, I am…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T21:01:13.1133333+00:00
Ryan Healy 0 Reputation points
answered 2026-11-06T21:01:59.8566667+00:00

AI answer

1 answer

You lost over 100,000+ of my pictures that were on my easystore drive and now I can't use them

I got your extended program to cover 1T of storage on 11/4/2026. Since then, I cannot access well over half of my 200,000+ photos that are stored on my Easystore D: drive! Where are they? I use those folders every single day and I want them back on my…

Windows for home | Other | Files, folders, and storage
asked 2026-11-06T20:59:06.98+00:00
Sandi Snider 0 Reputation points
edited the question 2026-11-06T21:01:13.1833333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

windows 11 won't install

windows 11 won't install it downloads but won't install

Windows for home | Windows 11 | Install and upgrade
asked 2026-11-06T20:34:43.2166667+00:00
Dale and Anne Davison 0 Reputation points
answered 2026-11-06T20:59:03.4733333+00:00
CrazyKats 20,295 Reputation points Volunteer Moderator
3 answers

Installing MS 365 Office on a second device

how to install MS 365 Office on a second computer not for business, but for home

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-06T17:36:59.31+00:00
Mike Olsem 0 Reputation points
answered 2026-11-06T20:58:36.14+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

SUBSCRIPTION WRONGLY IDENTIFIED AS NOT PAID

(because of computer issues at the time of renewal) my subscription was paid using my wife's email address and i have (in theory) installed that on (our) machine but microsoft365 personal is now closed to me as it says the subscription hasn't been…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T20:56:35.5766667+00:00
David Willis 0 Reputation points
answered 2026-11-06T20:56:53.2166667+00:00

AI answer

2 answers

my account was hacked

hello my account PII ******@outlook.com was hacked and now its asking for the email PII ******@outlook.com and PII ******@msaccountsafety.com

Windows for home | Windows 11 | Security and privacy
asked 2026-11-06T18:39:45.8133333+00:00
micah rogerson 0 Reputation points
edited the question 2026-11-06T20:56:21.17+00:00
CrazyKats 20,295 Reputation points Volunteer Moderator
1 answer

Word Web App fails to open specific files for one user only, but works for other users and Desktop App

Hello, We are encountering a strange issue where a specific user cannot open certain Word files online via shared email links using the Word Web Application. Here are the key facts regarding the environment and behavior: File Status: The files are…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-04T16:32:46.36+00:00
Sandeep Boudh 0 Reputation points
edited a comment 2026-11-06T20:53:22.9333333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

I tried to reinstall Office 2013 again. I have a product key

I tried to reinstall Office 2013 again. · I don’t have a MS Office CD, only a product key

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-06T20:42:01.98+00:00
Dennis Klein 0 Reputation points
edited the question 2026-11-06T20:47:32.72+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

How to activate copilot in outlook to assist with drafting email responses or drafting new emails

How to activate copilot in outlook to assist with drafting email responses or drafting new emails

Microsoft Copilot | Other
asked 2026-04-29T10:01:55.3466667+00:00
Charl Clark 0 Reputation points
commented 2026-11-06T20:45:22.4966667+00:00
Engy Mohamed 0 Reputation points
2 answers

live email account gone

my live.com email account disappeared (******@live.com)

Microsoft Edge | Other | Windows 11
asked 2026-11-06T19:55:04.68+00:00
Al Mount 0 Reputation points
answered 2026-11-06T20:36:29.5433333+00:00
Virginia M 42,480 Reputation points Independent Advisor
2 answers

Update your recovery method to keep signing in

I keep getting a pop up saying "update your recovery method to keep signing in"

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T18:52:15.6766667+00:00
Rif Rafson 20 Reputation points
answered 2026-11-06T20:32:58.7366667+00:00
Virginia M 42,480 Reputation points Independent Advisor
1 answer

Email hacked

Hello, my main email since like 2010 was hacked and when i try to get it back, it says the account no longer exists, but when i try to create a new one with the same adress it says the adress is already in use, what should i do?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-06T19:52:31.85+00:00
José Ruivo 0 Reputation points
answered 2026-11-06T20:31:20.0633333+00:00
Jonathan Deives 83,490 Reputation points Independent Advisor
1 answer

How to make a different Calendar be the default?

I have two calendars ( under my calendars in outlook), my calendar that is connected to my email, and then the calendar I manage for someone else. I am trying to make the latter calendar the default, so I don't have to keep unchecking mine, and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-07T13:32:15.5566667+00:00
Van Sistine, Caroline 0 Reputation points
commented 2026-11-06T20:31:13.27+00:00
Rain Dotzler 0 Reputation points
1 answer

TEAMS Meeting Issues

I have a group set up in Outlook that has members within our company and others outside the company. When I send them a TEAMS meeting invite only about 1/3 of them actually receive it - including many within my organization. Do I have to manually type…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T19:28:11.5033333+00:00
Tim Stewart 0 Reputation points
answered 2026-11-06T20:31:13.1066667+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator