A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
Unable to share a MS ToDo list between two personal MS accounts
hello MS, I am having issue sharing a MS ToDo list between two personal MS accounts. we have been able to share in the past and have several shared lists already. However today 8th nov 2026 we are un able to share a new list. both accounts are MS…
Microsoft 365 and Office | Microsoft To Do | For home
Verification Codes not being sent
Hello everyone, Ive recently found myself unable to receive any codes sent to my email for a password recovery. This is happening to the account that was previously stolen from me. I couldn’t even use my email as a log-in because my alias was changed. …
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
move files
how to move all my files from one drive to my pc hard drive
Windows for home | Windows 10 | Files, folders, and storage
Difference between Create Basic Task and Create Task in Task Scheduler Library
What is the difference between the option for creating a Basic Task and Create a Task in the Actions menu?
Windows for home | Windows 10 | Settings
Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error
Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…
Microsoft Edge | Profile, sync, and sign in | iOS
Managing profiles, sync settings, and sign-in options in Edge on iOS
I need a confirmation email of a purchase resent
I purchased windows 11 pro and never got the email It shows completed, but no other information
Windows for home | Windows 11 | Accessibility
Outlook calendar and contacts not syncing anymore with Calendar and contacts on my Android phone
I use Outlook classic version on my Windows 11 PC. I use Gmail in my outlook for emails, Outlook People for my contacts and Outlook calendar. On my Galaxy S20 FE I use Gmail app for my emails, the Calendar app and the contacts app that were syncing with…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
AI answer
Personal Outlook and Teams Unknown User attendee
Hello, My Teams Personal account is signed in using M365 Family subscription email. Every new Teams meeting automatically gains an attendee named "Unknown User" after the meeting is sent. The Unknown User resolves to <PII…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Email messages from a safe sender abruptly stopped being received - sender getting error (blocked) message
I am upset that Hotmail (Outlook) has suddenly decided to stop allowing messages from a client from being received. They were received regularly before but my client has reported that they have now been facing with notifications indicating that their…
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
Microsoft 365 tenant locked out – Sole Global Administrator never registered Authenticator – Need Tenant Recovery
Hello Microsoft Support Team, I am the owner of a Microsoft 365 Business organization purchased directly from Microsoft. I am currently unable to access my organization's administrator account. Situation: I know the correct password for my original…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
error code 8000ded7
I am not able to sign in to my one drive. Earlier I was using other versions of Microsoft apps. I am using MacBook air
Microsoft 365 and Office | OneDrive | Other | MacOS
A Microsoft file hosting and synchronization service.
Not able to finalize corporate Identity Validation in Artifact Signing: "You need permission"
Echoing the issue that other colleagues experience as well: We are not able to complete Identity Validation of our company within Artifact Signing: When clicking the verification link it redirects to credentials.microsoft.com/verify/noPermission with the…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
OneNote keeps crashing when hitting UNDO
Everytime I use OneNote on my Ipad it keeps crashing whenever I want to use the Undo button. I habe already updated the ipad as well as OneNote, restarted the ipad, reinstalled the app and disabled the stage manager but it all didn‘t help. I believe the…
Microsoft 365 Insider | OneNote | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically
Bill confession Need Human
Speak to human it appears that I have been billed twice I have two bills one says I have paid the other says I have not, Also I do not want to upgrade!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hotmail account recovery
Hello Microsoft Support Team, I have forgotten the full email address of my old Hotmail account. I still have access to my recovery email address, but when I try to recover my username, Microsoft only shows a partially hidden email…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
create a Microsoft account for my child using his existing iCloud email
I’m trying to create a Microsoft account for my child using his existing iCloud email. Email verification succeeds, but account creation is then blocked with a message saying unusual activity was detected. Please help us resolve the signup block.
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Update KB5127936/26300.9818 Crashing System
The latest windows update provided by Microsoft is causing technical issues with my computer system. On reboot, Microsoft Windows produces this error - D:WINDOWS\System32\Logfiles\SRT\srttrail.txt The exact description of this update is: 2026-10 …
Windows for home | Windows 11 | Windows update
outlook.com couldn't confirm that your message was sent from a trusted location.
had the same email account for years without any issues. now whenever we try to email anyone with a hotmail, msn, outlook or live address we get the following message. it has been 3 days now outlook.com couldn't confirm that your message was sent from a…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
I need to activate my legaLLY PURCHASED OFFICE PROFESSIONAL KEY
MICROSOFT OFFICE PROFESIONALPLUS 2010 CANNOT VERIFY THE LICENCE FOR THIS PRODUCT.CAN SOMEONE PLEASE VERIFY THAT I AM NOT STAELIGN THIS BUT PAID GOOD MONEY FOR IT i HAVE RECEIPT DATED 2 MARCH 2011. THIS OFFICE WAS RENISTALLED WITH HELP FROM MICROSAODT ON…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Troubleshoot mouse
How do I troubleshoot my wireless mouse for my Windows 11 HP desktop?