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How to fix Microsoft Jigsaw after Windows 11 update 3 weeks ago

Since a Windows update 3 weeks ago, Jigsaw puzzle will not load a specific puzzle. The app itself loads as expected but when you select a specific puzzle (already under construction) the window turns black with a revolving circle and never proceeds. No…

Windows for home | Windows 11 | Windows update
asked 2026-10-19T17:49:33.55+00:00
BA Byrne 0 Reputation points
commented 2026-11-06T18:45:39.77+00:00
wayne knott 0 Reputation points
1 answer

Copilot won't work in Microsoft Apps on Mac

Copilot won't work on office apps while using any apple product (Macbook, Mac mini, etc). It won't even work through the web browser. Licence is up to date and refreshed. Experiences are enabled. Privacy is correct etc. I'm signed into my private…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-05T05:16:49.5266667+00:00
Graeme Randall 0 Reputation points
edited a comment 2026-11-06T18:42:39.9933333+00:00
Graeme Randall 0 Reputation points
2 answers

I can’t open my email on my computer

I can’t open my email on my computer. There is just a message that says “loading profile”. How can I resolve this?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T18:08:19.7233333+00:00
Wellness 0 Reputation points
edited an answer 2026-11-06T18:40:00.35+00:00
Elena-VH 2,450 Reputation points Independent Advisor
1 answer

30 day Security Info Replacement Not Working

I've been locked out of my main account for over 45 days now and everything important is linked to that email.  I can't log in to many other things that send verification codes to my Microsoft email because it seems impossible to recover my Microsoft…

Microsoft Security | Microsoft Authenticator
asked 2026-11-06T18:34:37.5133333+00:00
alexbackup 0 Reputation points
answered 2026-11-06T18:35:53.97+00:00

AI answer

1 answer

brand new computer. i am the ONLY USER. HOW DO I REMOVE PARENT CONTROL?

I CAN NOT REACH MY BANKING INFORMATION DUE TO FAMILY CONTROLS. I AM THE SOLE USER!! THIS IS A PRIVATE COMPUTER. NO PERMISSION TO ANYONE ELSE!! PLEASE ADVISE HOW TO TURN OFF FAMILY CONTROLS!

Windows for home | Windows 11 | Family and online safety
asked 2026-11-06T18:31:35.76+00:00
Lori Pruitt 0 Reputation points
answered 2026-11-06T18:32:04.72+00:00

AI answer

1 answer

How to add a drop down list in a Excel spreadsheet in the title/header columns?

I am creating a spreadsheet in Excel that requires drop down lists in the title/header columns. The source lists for the drop down lists are not working that I have created. I keep getting a message telling me that reference cannot be used in a data…

Microsoft 365 Insider | Excel | Windows
asked 2026-11-06T18:31:08.9866667+00:00
Souris Valley Museum 0 Reputation points
answered 2026-11-06T18:31:23.5166667+00:00

AI answer

2 answers

Microsoft Planner and notifications

Our organization is new to project management. I am working on a project schedule in planner but want to lead the team through the schedule in person. They don't even know what planner is or that they have it. I don't want them to get notifications until…

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
asked 2026-11-06T18:04:38.96+00:00
AJ1550 0 Reputation points
answered 2026-11-06T18:28:04.9566667+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
1 answer

how do i fix this problem

Request Id: [Moderator note: Personally Identifiable Information removed] Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-11-06T10:10:53Z Message: AADSTS500200: User account '[Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T10:16:52.7633333+00:00
Dave Roberts 0 Reputation points
commented 2026-11-06T18:25:51.0933333+00:00
Dave Roberts 0 Reputation points
2 answers

Missing preview update22,26 KB5124010

I cant download the latest window 11 26-H2 update because i am missing September 22,2026 Preview update (KB124010) how can I get this update

Windows for home | Windows 11 | Windows update
asked 2026-11-06T17:42:25.09+00:00
Donald Trumper 0 Reputation points
answered 2026-11-06T18:24:12.8933333+00:00
Ramesh Srinivasan 89,865 Reputation points Independent Advisor
2 answers

my version of PowerPoint

Good morning, I need some assistance with PowerPoint. I am currently taking a Microsoft Office course in college, and I am required to complete several projects using PowerPoint. However, I have noticed that my version of PowerPoint offers significantly…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-11-02T15:30:32.49+00:00
carol bradford 0 Reputation points
commented 2026-11-06T18:24:07.03+00:00
Bekah S 0 Reputation points
3 answers

Outlook has blocked me from sending emails

Since yesterday, I started experiencing this issue when replying to an email. I don't send emails often, but i have to occasionally. This is a personal account i have had for over 20 years. Now, all the sudden Outlook is not sending my emails saying…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-22T18:22:54.85+00:00
Juliana 0 Reputation points
answered 2026-11-06T18:22:33.82+00:00
Anita Jackson 0 Reputation points
2 answers

ATTENTION : Data Protection team for tenant administrator lockout recovery.

I am the sole Global Administrator of a Microsoft 365 Business tenant purchased directly from Microsoft. I changed iPhones and wiped the old device. My new Microsoft Authenticator app has no working MFA registration. I have successfully verified my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T18:10:12.0366667+00:00
Jessica McInnes 0 Reputation points
answered 2026-11-06T18:19:30.8233333+00:00
Jay1 Tran 1,910 Reputation points Independent Advisor
1 answer

outlook 2016 issue

Need to reinstall outlook 2016. Outlook 2016 was stuck in "working Offline" Went to best buy they reinstalled outlook but now i can't access my account ******@speedex.com

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T17:42:23.9533333+00:00
Chris Rice 0 Reputation points
commented 2026-11-06T18:19:20.6066667+00:00
Chris Rice 0 Reputation points
1 answer

How to prevent spam email from reaching Junk folder while not blocking legitimate email

Many of my Junk folder emails have "no sender address". Have I chosen the correct rules options to have all the spam no sender address permanently deleted and avoid having any legitimate emails permanetly deleted by add the exception…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T18:17:09.47+00:00
JayH 0 Reputation points
answered 2026-11-06T18:18:52.9033333+00:00

AI answer

1 answer

Artifact Signing Organization/Public validation Failed — no document-upload control with Basic support

Our existing Artifact Signing Organization/Public identity validation shows Failed. The request indicates that additional information is needed, but its Azure portal details have no document-upload control. Our Azure Basic support plan does not permit…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,685 questions
asked 2026-11-06T18:15:29.9266667+00:00
Jared Rowe 0 Reputation points
answered 2026-11-06T18:18:06.4366667+00:00

AI answer

1 answer

accessing STOCKHIISTORY data in Excel

I am using Excel in Windows on a desktop computer. My internet connection is working. I insert the following syntax =STOCKHISTORY("MSFT",DATE(2026,11,5),DATE(2026,16,6)). I get an error message #BLOCKED!

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-06T18:14:51.9366667+00:00
robert dunbar 0 Reputation points
answered 2026-11-06T18:17:44.73+00:00

AI answer

1 answer

Microsoft Pop-ups to "sign in" when I'm logging into other sites

As the title says: Microsoft keeps popping up when I'm logging into my accounts on other sites like my Vanguard. How do I stop this? I don't even know why this would happen with sites that have NO affiliation with Microsoft or Outlook

Microsoft Edge | Other | Windows 11
asked 2026-10-16T16:51:30.26+00:00
Steven Schneider 0 Reputation points
commented 2026-11-06T18:16:08.8933333+00:00
Steven Schneider 0 Reputation points
4 answers

I need to schedule a callback please, I am not able to access my e-mail. On-line support isn't helping me.

I am unable to access my e-mail in Microsoft Outlook. I keep getting a prompt stating "Send/Receive error" I have called and been directed to help.mircosoft.com and was unable to understand how to fix my problem. I have a Microsoft account…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-30T19:44:48.14+00:00
Marjorie Witton 0 Reputation points
commented 2026-11-06T18:14:09.95+00:00
Hornblower409 18,700 Reputation points
1 answer

Unable to Open Email Attachments (New Outlook)

Reporting a new issue in New Outlook: Version 1.2026.1026.100 When an email is received with an attachment (PDF, Excel, etc.), double-clicking the attachment to open it fails with a "Failed to open — restart Outlook" message. The only…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-06T17:42:22.2633333+00:00
Carson Fair 0 Reputation points
answered 2026-11-06T18:12:29.6466667+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
2 answers

previous employer Teams will not log out

Cannot remove previous employer from my Teams account.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-11-06T17:30:17.6566667+00:00
Jennifer Manfredi 0 Reputation points
answered 2026-11-06T18:09:18.72+00:00
Hendrix 2,770 Reputation points Independent Advisor