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2 answers

Use Company Email in Teams Only on My Personal Laptop Without Linking It to Windows

Hi, I need help using my company email in Microsoft Teams on my personal laptop without linking the company account to Windows. Email A: My company/work email — I want to use this account only inside Microsoft Teams. Email B: My personal Microsoft…

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asked 2026-09-05T11:50:04.5266667+00:00
Francis Vuong 0 Reputation points
commented 2026-10-05T07:12:51.75+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
2 answers

Microsoft Authenticator and Teams log in issue

Recently got a new phone and deleted the data on the old one. Now when I try to sign into teams it wants me to verify the Authenticator code in the Authenticator app. But I can’t log into the Authenticator app because it also wants a code from my old…

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asked 2026-09-30T22:18:27.4366667+00:00
Alliah Kittles 5 Reputation points
commented 2026-10-01T22:17:33.68+00:00
Jay1 Tran 1,460 Reputation points Independent Advisor
1 answer

Autenticador ingreso

Cambie mi número de celular ahora para recibir el codigo o confirmar el ingreso ala plataforma de la empresa no me deja por qué autenticador tiene otro número registrado

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asked 2026-10-01T18:56:17.3866667+00:00
Dilia Carolina De Moya Ortiz 0 Reputation points
answered 2026-10-01T19:10:20.45+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Teams Account Picker Appears on Every Login in Citrix Non-Persistent VDI – AADSTS70011 Invalid Scope Error

We are experiencing a Microsoft Teams authentication/account-picker issue in a Citrix non-persistent VDI environment. Environment: Citrix VDA: 2203 LTSR Windows 10 Enterprise 21H2 / OS Build 19044 Microsoft Teams: 26198.304.4946.9672 Citrix Workspace…

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asked 2026-09-25T05:27:32.5533333+00:00
Sattar Ahmed Alamgeer 20 Reputation points
commented 2026-09-29T13:47:08.09+00:00
Killian N 4,330 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Issue with account login in Teams Windows app

Hello, One of our users does not manage to login to the Teams app on her desktop. She does manage to connect to the web version. When the account selection screen pops up, and she selects her account, the app page seems to reload and comes back to the…

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asked 2026-09-25T08:51:40.0833333+00:00
Damien 100 Reputation points
commented 2026-09-29T13:18:52.94+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
1 answer

Urgent - I need a tech to call me back to resolve an issue with Microsoft Teams

I was told a tech was going to call me tonight between 7:30 pm and 8:30pm EST and it's now 8:50pm and no call. I cannot reach a live agent on the phone (despite calling every day) and I've been waiting 5 days for what should be a VERY simple fix. I…

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asked 2026-09-26T00:54:51.6866667+00:00
bianca lee 0 Reputation points
commented 2026-09-28T03:34:10.17+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
2 answers

Microsoft Teams is stuck on the loading screen

Hello everyone, Microsoft Teams is stuck on the loading screen and does not open successfully on a Windows device. The issue affects only me, while other users in the same organization can use Teams normally. I have already restarted the computer and…

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asked 2026-09-25T23:58:11.6466667+00:00
Mola Zest 0 Reputation points
commented 2026-09-28T03:01:09.5166667+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

URGENT: Sole Admin locked out due to MFA loss – No other administrators available

Hello everyone, I am in a critical situation. Our organization’s sole Global Administrator is completely locked out of our Microsoft 365 / Entra ID tenant due to a lost MFA device, and we cannot manage our environment. The administrator's mobile device…

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asked 2026-09-27T11:54:35.3333333+00:00
Joe D 0 Reputation points
edited an answer 2026-09-27T14:30:24.7033333+00:00
Liora 2,080 Reputation points Independent Advisor
1 answer

Microsoft Teams user receives "You don't have the required permissions to access this org"     User is licensed for Teams, user is enabled, user appears Online in Teams Admin Center, Teams sign-ins succeed in Entra ID, but T

Microsoft Teams user receives "You don't have the required permissions to access this org"   User: [Moderator note: Personally Identifiable Information removed]@oneworldinc.com   User is licensed for Teams, user is enabled, user appears Online…

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asked 2026-09-23T19:38:19.29+00:00
Joseph Scrocco 0 Reputation points
commented 2026-09-24T20:36:29.3933333+00:00
Lin v 1,545 Reputation points Independent Advisor
1 answer

What seems to be the problem officer?

Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-09-23T05:17:26.000Z DPTI: [Moderator note: Personally Identifiable Information removed] Message: Access denied for the resource. Tag: 4usp7 Code: 3399614468

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asked 2026-09-23T05:25:00.1133333+00:00
Francois Van Der Walt 0 Reputation points
commented 2026-09-24T03:54:37.0966667+00:00
Dora-T 1,130 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Why is Teams asking me to sign in?

I just had a job interview and when the meeting ended I got a prompt to sign in, but I had another window open in the background that implied I was already signed in to Teams. What's the deal with this? It doesn't really matter since I quit Teams…

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asked 2026-09-21T17:51:31.75+00:00
Slick RCBD 116 Reputation points
accepted 2026-09-22T19:52:09.56+00:00
Slick RCBD 116 Reputation points
2 answers

Authenticator App not working and needs an Authenticator App code to fix

I changed my password on Teams and now I can't get back in because it asks for an authenticator code but my Authenticator App isn't giving me one.

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asked 2026-09-20T00:13:47.91+00:00
Jim Mahoney 0 Reputation points
commented 2026-09-20T20:02:08.29+00:00
Ivory 1,825 Reputation points Independent Advisor
1 answer

Hoe los ik Request Id: Correlation Id: Timestamp: 2026-09-16T14:21:33Z Message: AADSTS7000112: Application '1fec8e78-bce4-4aaf-ab1b-5451cc387264'(Microsoft Teams) is disabled op

Request Id: Correlation Id: Timestamp: 2026-09-16T14:21:33Z Message: AADSTS7000112: Application '1fec8e78-bce4-4aaf-ab1b-5451cc387264'(Microsoft Teams) is disabled.

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asked 2026-09-16T14:26:20.8166667+00:00
Diny Peters 0 Reputation points
commented 2026-09-17T10:55:38.9566667+00:00
Hin Vo 1,190 Reputation points Independent Advisor
1 answer

Teams Android Gastaccount Fout AADSTS90023 Bij het wisselen van organisatie

Ik gebruik Microsoft Teams als gastgebruiker. De uitnodiging is naar mijn Gmail-adres gestuurd en ik kan met succes toegang krijgen tot de organisatie "[Opmerking van de moderator: Persoonlijk identificeerbare informatie verwijderd]" vanuit…

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asked 2026-09-09T10:12:43.4966667+00:00
Miete knapen 0 Reputation points
commented 2026-09-09T15:07:03.2266667+00:00
Kristen Tran 2,040 Reputation points Independent Advisor
1 answer

Teams login issues

Why when I open Teams and try to login using my corporate email does it keep telling me to enjoy my free trial period? I have an active Microsoft account

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asked 2026-09-04T16:55:19.73+00:00
Chris Lee 0 Reputation points
edited an answer 2026-09-04T17:09:57+00:00
Jayden-P 3,210 Reputation points Independent Advisor
2 answers

Microsoft Authenticator Stuck in Loop

I was kicked out of microsoft teams and when I try to log back in it takes me to the Microsoft authenticator app. In the authenticator app I try to sign in and cannot get past the point of getting a QR code, PIN, passkey. Please advise.

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asked 2026-08-25T12:50:43.26+00:00
Hanpeter, Alysse (A.A.) 0 Reputation points
edited an answer 2026-09-04T01:02:40.9833333+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
1 answer

Can't login to admin account

I am listed as an admin on a business account and i can't login as the admin.

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asked 2026-09-03T19:01:47.48+00:00
Malissa Daniels 0 Reputation points
edited a comment 2026-09-03T20:39:12.0866667+00:00
Chris-D 1,690 Reputation points Independent Advisor
2 answers

Error 58tm1 with Microsoft Office products

Hello, Following a reinstallation of the operating system on the user's device, the user is unable to sign in to Microsoft applications. The error occurs every time the user attempts to authenticate. Troubleshooting performed so far: Disconnected and…

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asked 2026-08-31T13:37:25.01+00:00
Maksymilian Zaczek 40 Reputation points
commented 2026-09-03T16:19:40.5433333+00:00
Alina Le 5,495 Reputation points Independent Advisor
1 answer

Login issue in android

I am facing this issue from more than one week. I am not able to login my account, please resolve this

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asked 2026-08-30T18:34:45.4666667+00:00
Mansi Saw 0 Reputation points
answered 2026-08-30T18:48:41.61+00:00
Debashmita Saha 235 Reputation points
3 answers

Preservation Request / Law Enforcement Portal Login Trouble

Hello, I am not able to login to the law enforcement portal with my ".gov" city email. How can I whitelist that email to create a law enforcement portal account, or how can I make a preservation request for an investigation I am conducting…

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asked 2026-08-05T14:39:14.41+00:00
Benjamin Tinnell 0 Reputation points
answered 2026-08-28T04:21:09.59+00:00
Alina Le 5,495 Reputation points Independent Advisor