5,907 questions
1 answer
Trying to access BitLocker Recovery Keys results in infinite loading screen or error page with Trace IDs.
A device I use became locked with a BitLocker Recovery screen upon startup. Though I don't believe I ever used a Microsoft account on this device, I used a different device to attempt to login to the Microsoft account most likely to have been used on…
Windows for home | Windows 11 | Recovery and backup
asked
2026-11-13T01:53:50.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 84%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Eugene Avila
0
Reputation points
answered
2026-11-13T09:50:40.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
25,175
Reputation points Microsoft External Staff
Moderator
1 answer
Not getting my bitlocker recovery key
Hello Microsoft Support, I need assistance accessing my BitLocker recovery keys. My ASUS VivoBook has two BitLocker-locked partitions. Both recovery-key protectors show "Microsoft account backup", but the recovery-key webpage repeatedly…
Windows for home | Windows 11 | Accounts, profiles, and login
10,540 questions
asked
2026-11-13T09:11:04.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 94%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
Isnu Gupta
0
Reputation points
answered
2026-11-13T09:48:40.12+00:00
GsN5034 - IA
79,595
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Azure VM Price Change
Price change below will be affected if we have valid Azure VM Reservation or the new price will be applied when reservation was expired?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-05T00:37:46.26+00:00
Handian Sudianto
7,656
Reputation points
commented
2026-11-13T09:47:48.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vladyslav Didenko
0
Reputation points
1 answer
Microsoft Copilot Studio Trial, Licensing and SharePoint Publishing Requirements – How to Verify Existing Tenant Entitlements?
Hello Microsoft Community, We have received a requirement within our organization to develop a chatbot/AI agent using Microsoft Copilot Studio. The current requirement is limited to development, testing and demonstration purposes. There is no production…
Microsoft Copilot | Other
2,437 questions
asked
2026-11-11T05:38:37.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 28.999999999999996%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
VEDANT VINODRAO KULKARNI
5
Reputation points
commented
2026-11-13T09:47:40.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 21%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ashlesha Pawar (Tata Consultancy Services Limited)
645
Reputation points Microsoft External Staff
3 answers
How long do we have to wait?
Hello, When do you think I can use OUTLOOK again? Or should we all just open a Gmail account?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,713 questions
asked
2026-11-13T09:10:08.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kieron Walter
0
Reputation points
answered
2026-11-13T09:46:38.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,565
Reputation points
Independent Advisor
1 answer
Widget not restored when returning to a chat for sideloaded agents. Is this a store-only behaviour?
We build a declarative agent with a remote MCP server plugin whose tools return interactive widgets (MCP Apps). When a user leaves a Copilot chat and returns, the widget is gone and only the model's text remains. No widget-renderer iframe is in the…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,890 questions
asked
2026-11-06T11:54:41.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patrick McLaughlin
0
Reputation points
edited a comment
2026-11-13T09:46:32.5533333+00:00
Ashlesha Pawar (Tata Consultancy Services Limited)
645
Reputation points Microsoft External Staff
2 answers
Can’t send or receive email
I haven’t been able to send or receive email since 12 noon yesterday 12/12/26
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,897 questions
asked
2026-11-13T09:41:20.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 77%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
lia scheffler
0
Reputation points
answered
2026-11-13T09:46:28.84+00:00
Sumit
45,076
Reputation points
Volunteer Moderator
2 answers
when will the outage problem fix ?
I have an important work that I should open my outlook mail, it is really urgent. It related to banking activation. The transaction depned on the email. please fix it soon
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,897 questions
asked
2026-11-13T09:42:03.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 83%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Desi Ratna Ningtyas
0
Reputation points
answered
2026-11-13T09:45:13.2233333+00:00
Sumit
45,076
Reputation points
Volunteer Moderator
2 answers
How to fix error code 0-2015 (2250)
I am trying to install Microsoft Office 2021 and the above error code comes up when I try to install.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,925 questions
asked
2026-11-12T22:09:01.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 39%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Valerie Reese
0
Reputation points
answered
2026-11-13T09:44:52.17+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
I was cut off while on a chat
I was designing with the help of AI, a true collaborator. I am not in a business, no name or office. It's a hobby. I've only done two and Microsoft stopped the second at the final rendering. I only design for four particular friends. When stopped, I was…
Microsoft Copilot | Other
2,437 questions
asked
2026-11-12T21:55:33.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Carol Piner
0
Reputation points
answered
2026-11-13T09:42:53.54+00:00
Carl-L
25,175
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
When is the outlook outage expected to be resolved?
I'm not receiving emails. Where can I go to find the status of outages and when the outage is expected to be resolved?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-01-22T23:55:09.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 26%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Drew Voth
35
Reputation points
commented
2026-11-13T09:41:00.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 95%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER8%3C/text%3E%3C/svg%3E)
RobinPhillips-8130
0
Reputation points
2 answers
I cannot access my e-mails at home
I cannot access my e-mails. Yesterday and for the last 25 years or so, I have been able to log into my e-mail account. Today I have not been able. Has anyone had the same problem and fixed it?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-11-13T09:06:49.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Merchant
0
Reputation points
answered
2026-11-13T09:39:09.8266667+00:00
DaveM121
949.2K
Reputation points
Independent Advisor
2 answers
my power point is not opening. how to fix it?
my power point is not opening. when i click to open power point, a message box appears, recommending to repair power point. how to fix it?
Microsoft 365 and Office | PowerPoint | For education | Windows
Microsoft 365 and Office | PowerPoint | For education | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 39%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
0 answers
Entra External ID: email one-time passcodes no longer delivered for any user (tenant-wide), including "Run user flow"
Problem: In our Microsoft Entra External ID (external) tenant, no email one-time passcode is delivered any more. Users see that a code was sent, but no email arrives. This affects every address we tried (a Microsoft 365 work address, Hotmail, Gmail) and…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,048 questions
asked
2026-11-12T20:00:59.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Evgueni Loukipoudis
0
Reputation points
commented
2026-11-13T09:37:12.8633333+00:00
Evgueni Loukipoudis
0
Reputation points
2 answers
KB5132061 (26200.9974) causes repeated BSOD 0x3B in Registry process ~8-11 min after boot
After installing 2026-11 security update KB5132061 (OS build 26200.9974), the PC crashed 8 times in one day with SYSTEM_SERVICE_EXCEPTION (0x3B, c0000005). Process context: Registry (every time) Faulting address: ntoskrnl.exe+0xbd2753 / +0xbd2734…
Windows for home | Windows 11 | Windows update
15,846 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Past appointments on my outlook have disappeared
I am using Macbook, my past appointments have all disappeared from my outlook calendar for the last 15 months. How can i retrieve these?
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,722 questions
asked
2026-11-13T09:34:42.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
F Coulter
0
Reputation points
answered
2026-11-13T09:34:58.02+00:00
AI answer
2 answers
SORTING OUTLOOK
I recently removed and the installed a more current version of Office. Several problems but one is very consistent. Used to be able to manually arrange the logical/to me order of folders below the common In/Draft/Out/Sent/Trash instead of sorting them…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,309 questions
asked
2026-11-11T18:23:42.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 71%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Glyn Alexander Wild
0
Reputation points
answered
2026-11-13T09:34:57.7533333+00:00
Glyn Alexander Wild
0
Reputation points
3 answers
upload pending
some recent files say 'upload pending', some files i cant delete as it says 'The file may have been moved, renamed or already deleted' but i havent changed or moved them. my documents arent saving, im not sure why
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,933 questions
asked
2026-11-12T14:15:47.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Hermione Beaumont
0
Reputation points
edited an answer
2026-11-13T09:34:54.18+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
Windows11 will not boot after update.
Windows11 will not boot after update. Error log shows message: "recently serviced boot binary corrupt." error = 0x12. There are no restore points on that computer.
Windows for home | Windows 11 | Performance and system failures
32,785 questions
asked
2026-11-07T18:42:48.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ron Sontag
10
Reputation points
commented
2026-11-13T09:33:43.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 39%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shawn M
0
Reputation points
2 answers
is microsoft 365 is still down in region pacific region usa
is microsoft 365 i sstill down in pacific region usa
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,141 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)