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KB5002665 says it's installed, but won't uninstall

After wrestling with the KB5002914 copy/paste issues in Excel, it took a few hours, but I was able to uninstall it and tell Windows Update to ignore it. Today I installed a new round of updates, apparently including KB5002665, the pseudo-fix for…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-17T00:39:18.64+00:00
Bithead 0 Reputation points
answered 2026-11-07T17:18:51.5433333+00:00
Bithead 0 Reputation points
1 answer

Communication Services: Unable to Acquire Phone Number — Tenant Eligibility or Configuration Issue

Problem description I am trying to acquire a phone number for my Azure Communication Services (ACS) resource, but the Azure portal shows the message: "Phone Numbers are not available to your Azure tenant." I want to understand why this…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,840 questions
asked 2026-11-06T12:48:01.3933333+00:00
Balasubramani K 0 Reputation points
edited an answer 2026-11-07T17:17:57.6766667+00:00
Sedat SALMAN 14,535 Reputation points MVP
1 answer

Why didn't I get a free account?

Why didn't I get a free account? My billing address and residential address are the same, and this is my first time using the service. It shows I'm not eligible. What should I do?

Azure AI Anomaly Detector
Azure AI Anomaly Detector

An Azure service that identifies anomalies and defects early with time-series detection.

19 questions
asked 2026-11-07T17:16:08.2233333+00:00
Calloway Larry 0 Reputation points
answered 2026-11-07T17:16:23.7133333+00:00

AI answer

1 answer

Fingerprint and Face authentication not working

My laptop's Face and Fingerprint authentication are not working since I bought it and it is creating a problem because I need to set it up on the laptop

Windows for home | Windows 11 | Settings
asked 2026-11-07T17:15:35.1+00:00
Bhupendra Dhingia 0 Reputation points
answered 2026-11-07T17:16:16.64+00:00

AI answer

2 answers One of the answers was accepted by the question author.

No longer receiving notifications for post edits in Teams channel

We communicate staffing needs via one post in our teams channel that is updated every morning. A new post is not created, only edited. In the past everyone has received phone notifications once the post was edited. Lately our team members are not…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-11-07T01:46:26.4833333+00:00
AC 20 Reputation points
accepted 2026-11-07T17:16:16.1166667+00:00
AC 20 Reputation points
1 answer

Microsoft Teams: no longer access to previous chats from Skype

I suddenly remembered I had made a groupchat (with only me in it) which I used to "save" pictures, but I am now unable to access that chat as it appears that it doesn't exist anymore. I remember going on Teams and seeing my old chats from…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-11-07T15:21:55.32+00:00
LaureMartens-6569 0 Reputation points
answered 2026-11-07T17:15:41.79+00:00
Ruwim.B 7,325 Reputation points Volunteer Moderator
2 answers

Troubleshoot mouse

How do I troubleshoot my wireless mouse for my Windows 11 HP desktop?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-19T17:50:41.3+00:00
Alexander Bruner 5 Reputation points
commented 2026-11-07T17:10:23.2566667+00:00
Sha Pate 0 Reputation points
0 answers

I am not receiving certain emails on my msn.com email account

In the last few days, I noticed some mails are not getting to my mail box and I have not changed any rules. I sign up for a Nike.com account and failed to receive the OTP. I tested with my wife's msn.com but she received. I tested with a Gmail account…

Outlook | Web | Outlook.com | Email
asked 2026-11-07T17:06:24.1+00:00
Steven Lim 0 Reputation points
1 answer

Getting rid of permanent Microsoft Error Reporting pop ups on macOS?

The Microsoft Error Reporting from OneDrive pops up all the time, but immediately closes again. Restarted three times already and ran auto-update (no updates found). I don't have a folder /Library/Application Support/Microsoft/MERP or MERP2.0. This is…

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-11-03T09:07:52.5333333+00:00
gernophil 10 Reputation points
commented 2026-11-07T17:07:43.52+00:00
gernophil 10 Reputation points
2 answers

Try to recovery account that inactive for more than 2 years

My friend tried to login back hotmail account but it show this account does not exist, then tried to register account using same hotmail it show this username already taken. Its there anyway to recover this account?

Outlook | Web | Outlook.com | Email
asked 2026-11-07T15:50:37.7966667+00:00
Jerick Leow 0 Reputation points
commented 2026-11-07T17:07:03.73+00:00
EmilyS726 278.4K Reputation points Independent Advisor
2 answers

warranty details and activation date Device Serial Number: 0F34QR726173K9

i need a warranty card from the microsoft authorization of my surface laptop Device Serial Number:  0F34QR726173K9

Surface | Other
asked 2026-11-07T15:53:51.0833333+00:00
Sanjay Kumar Nath 0 Reputation points
edited the question 2026-11-07T17:03:41.1966667+00:00
Ruwim.B 7,325 Reputation points Volunteer Moderator
1 answer

Artifact Signing individual validation: Face Check failed, then Verified ID "tokenError" (CosmosDB resource already exists) on every retry

I'm an individual developer in the US, setting up Artifact Signing (Public Trust, Individual identity validation) on a paid Pay-As-You-Go subscription. What happened: 11-06: I created an Individual identity validation, completed the ID document and…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,696 questions
asked 2026-11-07T17:01:13.0266667+00:00
john clark 0 Reputation points
answered 2026-11-07T17:02:20.5766667+00:00

AI answer

1 answer

Designer error on load

How to fix "The designer could not be shown for this file because none of the classes within it can be designed. The designer inspected the following classes in the file: Form1 --- The base class 'System.Void' cannot be designed."

Developer technologies | Windows Forms
asked 2026-11-07T16:58:40.07+00:00
Bill Rushmore 0 Reputation points
answered 2026-11-07T16:59:32.28+00:00

AI answer

0 answers

How to speak with a human regarding MSN Partner Hub?

I need to speak with a real person about my MSN Partner Hub Brand. I have already emailed 3 times, and all I get are generic email responses, not answers to my questions.

Microsoft Partner Center | Other
asked 2026-11-07T16:58:35.2233333+00:00
Renata M Barnes 0 Reputation points
2 answers

Why are a few clients emails being blocked

All of a sudden people that have emailed for years are getting a "Message Blocked" Error when they try to email me. I am still getting other emails but 3 have reached out this week with this error

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-07T16:15:45.5866667+00:00
Lisa Higgins 0 Reputation points
answered 2026-11-07T16:51:45.2833333+00:00
EmilyS726 278.4K Reputation points Independent Advisor
1 answer

Locked out of tenant and cannot contact support via Admin Center.

Hi, I am unable to login with my Super Admin user and therefore cannot initiate a support case inside of 365 Admin Center. I also attempted to call but the IVR just read me out a link and hung up no matter what I tried. Here's the error I'm…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T15:28:54.59+00:00
TylerHoban 0 Reputation points
edited the question 2026-11-07T16:51:23.4333333+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
2 answers

Is it possible to downgrade form Windows 11 Pro back to Windows 11 Home?

I bought a product key of Windows 11 Pro from ebay and it did not work. The seller sent me two other keys and they also did not work. The problem now is that I am stuck using a non-activated version of Windows 11 Pro and would rather go back to using the…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-06T10:29:41.5333333+00:00
N/A 0 Reputation points
commented 2026-11-07T16:45:59.19+00:00
N/A 0 Reputation points
1 answer

Wrong Region When Installing Office 2024

I live in the United States, bought Office 2024 in the United States and am installing it in the United States. When I try to install it on my PC, the only location that comes up is Lithuania. I think it is because a Microsoft customer service rep in…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T16:07:54.9666667+00:00
Shelley Antle 0 Reputation points
commented 2026-11-07T16:44:30.6433333+00:00
EmilyS726 278.4K Reputation points Independent Advisor
1 answer

Excel Error

When trying to open an excel it writes that it has run into an erro that is preventing excel from running properly but when i try to click on repair now nothing happens.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-07T16:37:49.01+00:00
Bendeguz Fazekas 0 Reputation points
answered 2026-11-07T16:38:04.51+00:00

AI answer

2 answers

some of my emails are not sending and i need help

I use Microsoft 365 with Outlook for my business email. Some outgoing emails are delivered, while others are rejected with an SPF validation error (550 5.7.23). I also cannot access the Microsoft 365 Admin Centre due to insufficient permissions. I need…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-07T14:28:53.1566667+00:00
Trish Morrissey 0 Reputation points
answered 2026-11-07T16:37:45.6033333+00:00
GTS-NJ 1,245 Reputation points Volunteer Moderator