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Port missing

when going to Device Manager, under action and selecting to add legacy hardware and selecting port w/ USB serial modem device I keep getting an error message stating "the filename, directory name, or volume label syntax is incorrect." However,…

Surface | Surface Pro | USB-C
asked 2026-11-11T16:22:14.33+00:00
David 0 Reputation points
answered 2026-11-12T00:52:57.0333333+00:00
S.Sengupta 33,176 Reputation points MVP Volunteer Moderator
2 answers

Recovery Account

I cannot get into my locked out MS Account, the phone number I have is no longer accessible. Can someone please assist?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T00:15:47.1766667+00:00
Olivia Daley 0 Reputation points
answered 2026-11-12T00:52:05.5433333+00:00
Estrella721 47,875 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

i have macOS 12.7 and cannot update microsoft personal 365 any further

i have macOS 12.7 and cannot update microsoft personal 365 any further

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-10T06:06:47.23+00:00
Alan Krukowski 5 Reputation points
commented 2026-11-12T00:49:07.63+00:00
Alan Krukowski 5 Reputation points
2 answers

can't view Outlook calendar invitations

Outlook Calendar not showing invitations received, either from other Outlook or Gmail accounts.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-11T00:56:55.2466667+00:00
Abbas Dhalla 0 Reputation points
commented 2026-11-12T00:44:48.8366667+00:00
Jeronimo Fuerte 48,705 Reputation points Independent Advisor
3 answers

Laptop Audio not working without a headset

My Surface Laptop is still under warranty. Can you please help me with the audio issues with my laptop? I am unable to hear anything without a headset. Audio only works if the headset is plugged in. Please guide. ******@allstate.com Shireen 469-363-0999

Surface | Surface Laptop | Sound and camera
asked 2026-11-11T02:50:37.5633333+00:00
Khan, Shireen 0 Reputation points
answered 2026-11-12T00:43:26.58+00:00
S.Sengupta 33,176 Reputation points MVP Volunteer Moderator
1 answer

Unauthorized withdrawal from bank account by Microsoft.

Why was an unauthorized withdrawal made from my checking account by Microsoft? I cannot use your messed-up system to get a full refund. My name is John Yasutake, and I have no idea what my account number or account information is, nor do I know about the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-12T00:24:20.7266667+00:00
John Yasutake 0 Reputation points
edited the question 2026-11-12T00:43:23.52+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

URGENT: Sole Global Administrator Locked Out of Microsoft 365 – Need Help

I am the owner and sole Global Administrator of Proper Creative, Inc. My administrator account, [<Moderator's note: Personal Identifiable Information removed>@thepropercreative.com], is completely locked out due to a Microsoft Authenticator MFA…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T23:52:28.33+00:00
Accounting 0 Reputation points
edited an answer 2026-11-12T00:30:57.99+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Application Error 0xc000007b when launching game (motogp26-Win64-Shipping.exe)

Hi Microsoft, I am encountering an issue when trying to launch a game (MotoGP 26) on my PC. Whenever the game attempts to start via Easy Anti-Cheat, it crashes and displays the following pop-up error: motogp26-Win64-Shipping.exe - Application…

Windows for home | Windows 11 | Gaming
asked 2026-06-10T14:46:36.8933333+00:00
RMeeRZz 99 25 Reputation points
commented 2026-11-12T00:26:47.8466667+00:00
drewshu3 0 Reputation points
2 answers

Updating phone number for security purposes

When updating my contact information for Microsoft 365 I deleted my old phone number. Now I cannot update my account with my new phone number. What do I do?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T23:53:17.9233333+00:00
Judy S 0 Reputation points
answered 2026-11-12T00:25:24.1166667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

Why does the store library not show my purchased games any more?

The UI for your store is complete crap and why do I have to agree to marketing email to be able to accept the privacy agreement? This is incredibly crap design!!!!!! Will be steering friends and colleagues away from all your products in the future. No…

Windows for home | Windows 10 | Microsoft Store
asked 2026-11-11T23:25:32.3666667+00:00
Adam Williams 0 Reputation points
answered 2026-11-12T00:24:47.4533333+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
1 answer

When I click on a link in Outlook, my computer gets directed to the website in Duck Duck Go which does not allow extensions. My web browser is Duck Duck Go (DDG), but when I click on a link in an Outlook e-mail, I want my computer to be directed to DDG.

When I click on a link in Outlook, my computer gets directed to the website in Duck Duck Go which does not allow extensions. My web browser is Duck Duck Go (DDG), but when I click on a link in an Outlook e-mail, I want my computer to be directed to DDG.…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-11T15:13:49.5566667+00:00
Carl Neighbors 0 Reputation points
answered 2026-11-12T00:23:59.3+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
1 answer

How to restore game saves if my brother changed the email my Microsoft account is linked to?

So recently my brother changed the primary email on my all-time Xbox account from one to a new email. So I lost all my saves, and he won't let me use the email. What can I possibly do to get my saves back?

Windows for home | Other | Gaming
asked 2026-11-11T07:11:13.25+00:00
Knight Saylor 0 Reputation points
answered 2026-11-12T00:17:36.4966667+00:00
Ian-T 16,460 Reputation points Microsoft External Staff Moderator
1 answer

Urgent, Uni assessment due yesterday could not submit due to microsoft and cannot get in contact with anyone.

Hello. I had an assignment due yesterday i could not and still cannot submit due to my outlook storage subscription being missed. I've tried to pay but i get this code every time:  Sorry, something went wrong Something happened on our end. Waiting a bit…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-05T23:14:33.8033333+00:00
Maddy 0 Reputation points
answered 2026-11-12T00:16:47.6366667+00:00
Maddy 0 Reputation points
2 answers

These threats appeared in Windows Defender, something about KMSautoS. What are they, and what should I do?

Here are some screenshots of what they say; the others are very similar to the one that shows only a single cmdline.

Windows for home | Windows 11 | Security and privacy
asked 2026-11-11T22:59:58.2966667+00:00
Faustino 0 Reputation points
edited an answer 2026-11-12T00:16:42.2933333+00:00
Alexandr S 107.1K Reputation points Independent Advisor
2 answers

external hard drive

How to access an external hard drive that the pc is denying access to

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-11T19:26:47.01+00:00
Thomas McColly 0 Reputation points
answered 2026-11-12T00:15:35.5866667+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
1 answer

Azure Attestation

How can I check revocation for a Microsoft TPM AIK certificate without a CRL or OCSP endpoint? I enrolled a TPM 2.0 Attestation Identity Key (AIK) on a physical Windows 11 Home device using certreq.exe -enrollaik. Enrollment succeeded, and the public key…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-11T07:05:20.28+00:00
Richard verschoor 0 Reputation points
answered 2026-11-12T00:11:38.0833333+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unexpected email forwarding

Hi, As I just logged in to my outlook (web version) I noticed a banner at the top saying that my email was being forwarded from my account [myaccountname]@hotmail.com to [myaccountname]@outlook.com. Did Microsoft enable something that caused this? I did…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T23:33:20.28+00:00
ABC 0 Reputation points
answered 2026-11-12T00:11:32.2966667+00:00
ABC 0 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft bookings publishing wrong date

I'm using Microsoft bookings and trying to set up an appointment time for one day as per image below. Once the changes are saved, the bookings link is providing appointments for the wrong day - Wednesday instead of Tuesday. Is this a user error or a…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-11-11T05:59:03.1666667+00:00
David Chen 0 Reputation points
commented 2026-11-12T00:11:17.8066667+00:00
Teddie Dang 2,155 Reputation points Independent Advisor
1 answer

i want to update my DOB

Hello Microsoft Support, I am 18 years old or above, but my Microsoft account is registered as a child account because an incorrect date of birth was entered by my family organizer. I have access to my Microsoft account, but I do not have access to the…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

339 questions
asked 2026-11-11T08:52:19.39+00:00
Sanjana Mohanta 0 Reputation points
edited the question 2026-11-12T00:09:52.0666667+00:00
Ian-T 16,460 Reputation points Microsoft External Staff Moderator
1 answer

"Run with Payload" option missing in new Logic App Experience

I have been experiencing a problem with new Logic App experience; there is no option "run with payload" I have tried the draft option at the bottom of new logic app experience but that only accepts Json even when I have changed the ContentType…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,857 questions
asked 2026-11-12T00:08:21.3933333+00:00
Love Verma 0 Reputation points
answered 2026-11-12T00:09:39.2933333+00:00

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