1,625,164 questions

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2 answers

Troubleshoot mouse

How do I troubleshoot my wireless mouse for my Windows 11 HP desktop?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-19T17:50:41.3+00:00
Alexander Bruner 5 Reputation points
commented 2026-11-08T15:28:09.1433333+00:00
Neil D 34,740 Reputation points Volunteer Moderator
2 answers

I need a phone number to speak to a person someone is trying buy on my account.

someone trying to use my account I need a phone number to call

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T21:32:32.2033333+00:00
carol sweet 0 Reputation points
answered 2026-11-08T15:24:33.9166667+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

Shutter Box

The shutter box is closed and I need to know how to open it

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-15T17:02:43.7566667+00:00
Gaye Bochi 0 Reputation points
commented 2026-11-08T15:23:56.5966667+00:00
Neil D 34,740 Reputation points Volunteer Moderator
3 answers

I have a Teams notification that will not go away

Despite searching the Teams app, I cannot find what this notification refers to. How to I find it and cancel the notification?

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-11-08T14:47:39.79+00:00
hilary lambert 0 Reputation points
answered 2026-11-08T15:19:15.7366667+00:00
hilary lambert 0 Reputation points
2 answers

Issue with Windows 11 Pro licence upgrade

On my laptop windows 11 Home edition is already installed and I bought windows 11 pro from Microsoft store and after one month for some reason internet is not working and I try all the possible solution and at the end I have to reset my PC and when it…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-01T21:02:13.4633333+00:00
chandrakant kavad 0 Reputation points
commented 2026-11-08T15:15:28.7866667+00:00
Neil D 34,740 Reputation points Volunteer Moderator
0 answers

Outlook email delivery seems intermittent, only 7 of 10 emails delivered to test recipient

Spectrum internet service; running Outlook client on PC with Microsoft 365; Have both Spectrum and Outlook email configured in the Outlook client. ... Sent 10 test emails from my Outlook/Exchange account in the Outlook client to both my Spectrum email…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T15:10:35.5366667+00:00
Todd Cokinos 0 Reputation points
1 answer One of the answers was accepted by the question author.

password change

how do i change my new outlook password to a new outlook e-mail account password on my MAC

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-08T15:09:02.3266667+00:00
Malcolm Swinburn 0 Reputation points
accepted 2026-11-08T15:10:34.5033333+00:00
Malcolm Swinburn 0 Reputation points
1 answer

issues with transcribe funtion

Please can you help me as I cannot upload an audio file for transcription from Word

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-08T14:06:40.87+00:00
Amanda Rangassamy 0 Reputation points
answered 2026-11-08T15:09:47.7833333+00:00
Manoel Barros 23,280 Reputation points Independent Advisor
2 answers

Transfer Office license key to new laptop

My old PC has a Microsoft office home license that I need to move to my new PC. I need to be able to use office Word and Excel when travelling and the licence numnber I have purchased is not working/activating on my new laptop. Please ask for me info if…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T14:40:52.75+00:00
T Westecott 0 Reputation points
answered 2026-11-08T15:08:28.59+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

How to transfer data from one email address to another on OneNote

How do I transfer data from one email address to another on onenote

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-11-08T13:27:15.4366667+00:00
Sam Hatton 0 Reputation points
answered 2026-11-08T15:06:32.75+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
2 answers

Some emails to me are being blocked improperly.

Some emails to me are being blocked for no reason. It has been going on for some days now and it is always the same people, I think. I can’t be sure because I wouldn’t know if other emails are being blocked

Outlook | Web | Outlook.com | Email
asked 2026-11-08T14:30:00.0533333+00:00
Jonathan Segal 0 Reputation points
answered 2026-11-08T15:04:31.02+00:00
EmilyS726 279.1K Reputation points Independent Advisor
2 answers

JAVA SCRIPT

hOW RO CHANGE THE BROWSER TO ACCEPT JAVA SCRIPT AND HOW TOFIX.

Microsoft Edge | Browser extensions | Windows 11
asked 2026-11-08T14:05:36.3366667+00:00
John Sims 0 Reputation points
answered 2026-11-08T15:03:08.1366667+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
2 answers

How to get office 2019 installer

I purchased MS OFFICE 2019 thru Home use program in 2018. I need to re-install on my peronal PC. Where do I find the installer

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T23:15:34.34+00:00
david Jenkins 0 Reputation points
edited an answer 2026-11-08T14:53:32.8833333+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

School versus personal account

The school account is overriding my personal Microsoft 365. How do I fix this?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T14:15:03.23+00:00
Candice Smitherman 0 Reputation points
answered 2026-11-08T14:49:33.26+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

Excel android and onedrive fail constantly

I have OneDrive logged in and it works, i can save and edit files on my desktop and on my Z Fold 7. I have MS Office logged in on the same credentials as one drive, and i have a paid version of Office. All logged into the same account...... the problem…

Microsoft 365 and Office | Excel | For home | Android
asked 2026-11-08T03:52:26.4933333+00:00
Born Confused 0 Reputation points
commented 2026-11-08T14:45:54.8733333+00:00
Born Confused 0 Reputation points
2 answers

Microsoft fully hacked account recovery question

Hello Microsoft Support, My Microsoft account was stolen after I entered a verification code into a fake Minecraft Discord verification page. The attacker changed my primary email alias and added their own security verification methods. My original…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T14:09:07.4+00:00
Jarosław Kozak 0 Reputation points
answered 2026-11-08T14:43:44.2833333+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

delete profile from laptop

I need to return my laptop to the manufacturer and unable to delete my profile from then laptop and revert to the factory setting. The problem is I need to insert an installation disk but the laptop didn't come with one. How can I delete my profile from…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-08T14:02:54.5766667+00:00
PETER GRUEBER 0 Reputation points
edited an answer 2026-11-08T14:39:03.52+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

Urgent: Accidental deletion of entire Microsoft Entra tenant – request for recovery

Hello Microsoft Support, Approximately more than one week ago, I accidentally deleted my entire Microsoft Entra tenant. The deletion was unintentional. I still need the tenant for Microsoft Teams, which stopped working after the deletion. I cannot access…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-08T13:35:44.5766667+00:00
------------- --------- 0 Reputation points
commented 2026-11-08T14:32:27.6933333+00:00
BabybooHN 3,895 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to access and download my Power BI Analyst Associate certificate

I completed the learning of Power BI Analyst Associate certificate, and I still have no access to my certificate. How do i access it?

Community Center | Not monitored
asked 2026-11-08T14:26:47.1733333+00:00
Patience Murugi 0 Reputation points
accepted 2026-11-08T14:28:41.31+00:00
Patience Murugi 0 Reputation points
2 answers

How to link xbox account with microsoft account when they a different

I have had an Xbox account with the same gamertag for years and also have a Microsoft account as well that is not associated with my Xbox account. How do I link my Xbox account up with my Microsoft account so I can redeem the points I earn from the…

Community Center | Not monitored
asked 2025-12-06T23:54:33.13+00:00
Randy Britton 0 Reputation points
commented 2026-11-08T14:28:25.2633333+00:00
Jose Nego 0 Reputation points