Community Center | Not monitored
Tag not monitored by Microsoft.
58,766 questions
2 answers
PL-300 expired 4 days ago – Request for exception and unable to access Credentials Support
Hello, My PL-300 certification expired on November 4, 2026. Unfortunately, I accidentally mixed up its expiration date with my DP-700 certification, which expires on December 17, 2026. I understand the renewal policy, but I would like to kindly request…
Community Center | Not monitored
asked
2026-11-08T13:15:10.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 71%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ali
0
Reputation points
answered
2026-11-08T14:00:48.3666667+00:00
Julian Sharp
47,791
Reputation points
2 answers
I just discovered that my subscription has been cancelled
Why has my subscription been cancelled? I understand it will only expire in May 2027
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,572 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 90%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
2 answers
contact by phone or chat
How do I get to speak or chat to get help to help resolve my problem with outlook mail for MAC
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,713 questions
asked
2026-11-08T13:14:05.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Malcolm Swinburn
0
Reputation points
answered
2026-11-08T13:55:01.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,495
Reputation points
Independent Advisor
2 answers
I need a phone number to talk to a real person about my $9.99 automatic billing from Microsoft
Issue: You are impossible to reach to answer questions. Your chat could not help me. Please provide a number I can call to discuss this automatic charge I get every month from Microsoft and pay via Paypal. I tried to emailyou with the address provided by…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,730 questions
asked
2026-11-08T13:09:11.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 81%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Beverly brewster
0
Reputation points
answered
2026-11-08T13:50:51.16+00:00
Virginia M
42,495
Reputation points
Independent Advisor
4 answers
Clipboard history problem
Seems like Clipboard history is only saving / displaying one item when I press Windows Key + V when I know I've saved >1 item to the clipboard. The one item shows up twice in the display also. Surface Pro 12" with Windows 11 fully up to date.
Windows for home | Windows 11 | Performance and system failures
32,754 questions
asked
2026-11-08T13:07:04.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gudewicz
25
Reputation points
commented
2026-11-08T17:46:39.25+00:00
David Gudewicz
25
Reputation points
0 answers
Emails in Inbox Gone + Receiving Unsolicited Emails + Not Receiving My Normal Emails
Beginning on the evening of 11/2/26: On the web: my inbox showed over 1,000 new emails in it. They appeared to be from email addresses of various sites - none of which I subscribed to - and in different languages as well as English. the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,580 questions
asked
2026-11-08T13:04:37.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 42%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jk
0
Reputation points
1 answer
Backup the Inbox of a deleted Outlook alias
Hello, I am going through the process of deleting an old outlook account and I removed the email alias without knowing that I'd lose complete access to its Inbox. Is there a way to access and backup the alias' emails? My Microsoft account is still…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,580 questions
asked
2026-11-08T13:03:58.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 33%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
OC
0
Reputation points
answered
2026-11-08T13:04:15.1166667+00:00
AI answer
0 answers
outlook and mail issues
Recently I am unable to send/receive mail to my outlook but can on mail. Using mail i cannot see my folders as on outlook. Why is this? I am using Outlook for MAC.
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,713 questions
asked
2026-11-08T12:53:15.1133333+00:00
Malcolm Swinburn
0
Reputation points
1 answer
Microsoft sign-in fails inside Outlook, Teams and Gmail on new Samsung Galaxy S26 Ultra (works in Chrome)
Hello Microsoft Support, I recently bought a Samsung Galaxy S26 Ultra (One UI 9) and I cannot sign in with my Microsoft account in any app. I would like to know if this is a known issue and whether a fix is planned. PROBLEM In Outlook and Teams, the…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,333 questions
asked
2026-11-08T12:50:13.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Victor Clipa
0
Reputation points
answered
2026-11-08T12:50:37.84+00:00
AI answer
1 answer
365 Outlook Imports Legacy Outlook Notes but Does Not Recognize Most of Them
I just retired from my Company, which still runs a legacy but fairly recent version of Windows and MSOffice products. When I departed, I requested that they give me my Outlook Contacts and Notes, and the IT team complied, giving me a thumb drive…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,282 questions
asked
2026-11-08T12:49:27.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
George and Glenda Corwin
0
Reputation points
answered
2026-11-08T12:50:15.72+00:00
AI answer
3 answers
Why does my Powerpoint not have an option for recording?
My Powerpoint app does not have a record button to record audio or video to place into the presentation. Thanks,
Microsoft 365 and Office | PowerPoint | For education | Windows
Microsoft 365 and Office | PowerPoint | For education | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
687 questions
asked
2026-11-08T12:46:43.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Candice Smitherman
0
Reputation points
answered
2026-11-08T19:50:41.6966667+00:00
John Korchok
237K
Reputation points
Volunteer Moderator
2 answers
Translate Audio
"The AI-generated audio translation feature is not appearing in Microsoft Edge."
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,703 questions
asked
2026-11-08T12:41:23.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 43%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Javed Ahamad
0
Reputation points
answered
2026-11-08T12:49:29.4766667+00:00
Javed Ahamad
0
Reputation points
0 answers
Microsoft Authenticator keeps freezing on Samsung Galaxy S23 Ultra
Hello Microsoft Support Team, I am experiencing a recurring issue with Microsoft Authenticator on my Samsung Galaxy S23 Ultra. App version: 6.2610.7075. The application frequently freezes on the startup logo and displays the error "Authenticator…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,829 questions
asked
2026-11-08T12:33:44.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duong Huu Trung
0
Reputation points
asked
2026-11-08T12:33:44.1166667+00:00
Duong Huu Trung
0
Reputation points
1 answer
My Windows 11 Home desktop is still on Windows 24H2. When can I expect to get the 26H2 update?
My 6 year old Medion Intel based processor is still on 24H2, whereas my laptop & a cheap mini PC are on the 26H2 (the laptop is Windows Pro the mini pc is on Home). When or if will my Medion move off 24H2?
Windows for home | Windows 11 | Windows update
15,788 questions
asked
2026-11-08T12:18:03.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Harry Broom
0
Reputation points
answered
2026-11-08T12:50:33.65+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
Microsoft Account Authentication Issue – Forced Identity Verification Despite Disabled 2FA, Preventing Xbox Sign-In
Hello, I would like to report a possible technical issue with Microsoft's account authentication and automated security system, which is preventing me from signing in to my Xbox Series console. Description of the issue: Initially, when attempting to sign…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,829 questions
asked
2026-11-08T11:56:13.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kevin Wyscig
0
Reputation points
answered
2026-11-08T11:56:56.2933333+00:00
AI answer
1 answer
Need help recovering a hacked email where the hacker has changed the phone number and domain
recently my computer became victim of a cyber attack, the attacker gained access to all my personal info including mails, passwords, phone numbers and bank details. some have been dealt with but currently my email is inaccessible to me. the attacker has…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,631 questions
asked
2026-11-08T11:49:32.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 69%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
Jan Yngve Fladmark
0
Reputation points
answered
2026-11-08T14:39:23.9866667+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
1 answer
Azure for Students eligibility rejected after verified GitHub Student Pack
Subject: Azure for Students activation rejected despite verified GitHub Student Developer Pack Hello Microsoft Azure Support, I am a full-time undergraduate student at Nanjing University, China. My GitHub Student Developer Pack has been successfully…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,084 questions
asked
2026-11-08T11:45:17.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 93%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYD%3C/text%3E%3C/svg%3E)
YZ Dong
0
Reputation points
answered
2026-11-08T11:46:01.0066667+00:00
AI answer
2 answers
Word Error
Why does Word Program keep blinking out. Error message: We're sorry but Word has run into an error that is preventing it from working correctly. Word would like to be closed as a result. Would you like us to repair it now? Repair Now is not fixing the…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,014 questions
asked
2026-11-08T11:40:57.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 55.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tomeka Laye
0
Reputation points
edited an answer
2026-11-08T12:14:18.4466667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
TRYING TO CHANGE PAYMENT METHOD BUT CASN NOT REMOV THE EXPIRED CARD
IAM TRYING TO add the new payment but it is not working in firerfox it will notlet me reove or add the new paymetn debit card
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,025 questions
asked
2026-11-08T11:37:28.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 25%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mary Murphy
6
Reputation points
answered
2026-11-08T11:51:33.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rayyan Fawad
1,255
Reputation points
2 answers
Black screen, high fan speed, GPU stops working?
I have been having problems with my computer for a while, been sending it in to see what was wrong with it, my computer keeps going into black screen and turn the fans to high speed when i play some graphic intensive games, i'm usually pretty good at…
Windows for home | Windows 11 | Display and graphics
5,420 questions
asked
2026-11-08T11:36:06.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 30%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dan Larsen
0
Reputation points
commented
2026-11-08T13:01:52.6566667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor