Smart app control

Try this order for Word on Windows:

1. Start Word in Safe Mode.
   • Press Windows + R.
   • Type winword /safe and press Enter.
   • If Word opens in Safe Mode, the issue is likely an add-in.
2. Disable add-ins one at a time.
   • In Word, go to File > Options > Add-Ins.
   • In Manage, select the add-in type and choose Go. If there is no Word-specific add-in type, choose COM Add-ins.
   • Clear one add-in, select OK, then restart Word normally.
   • Older add-ins such as Abbyy FineReader, PowerWord, and Dragon Naturally Speaking are known to cause problems.
3. Run an Office Online Repair.
   • Right-click Start.
   • In Windows 11, select Installed apps. In Windows 10, select Apps and Features.
   • Select Microsoft Office and choose Modify.
   • Select Online Repair > Repair.
   • This repairs the full Office installation and is more thorough than the repair prompt shown in the error dialog.
4. Update Windows.
   • Open Windows Update and install available updates.
   • If the problem continues, update device drivers, especially video card, printer, mouse, and keyboard drivers.
5. If Word still fails, uninstall and reinstall Office.
   • Use the Office uninstall troubleshooter, restart the PC, then reinstall Office.

If the same error appears in other Office apps too, go straight to Online Repair first.

• I get a "stopped working" error when I start Office applications on my PC | Microsoft Support
• [Windows 10](https://support.microsoft.com/office/lifecycle/something-went-wrong-error-when-you-try-to-start-a-microsoft-365-app)
• Word is not working. - Microsoft Q&A
• How to fix MS Word has run into an error that is preventing from working properly. Word will need to be closed as a result. - Microsoft Q&A
• We're Sorry but Word Has Run Into an Error - Microsoft Q&A
• All microsoft office applications Excel, Word, Outlook, Etc. open with error and cannot be used - Microsoft Q&A