15,848 questions
2 answers
Outlook email will not open.
After installing four updates on my laptop, my Outlook for emails would not open. Response given was that the page could not be reached and to check internet connection. I am connected. What should I do? Should I uninstall updates? How do I uninstall…
Windows for home | Windows 11 | Windows update
asked
2026-11-13T01:28:08.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Donald Hylton
0
Reputation points
answered
2026-11-13T02:01:09.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127.3K
Reputation points
Independent Advisor
1 answer
I cannot create an account because the OTP is never being send to me
I need to create a new microsoft account, but I can't get the OTP so I can never create an account
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,053 questions
asked
2026-11-13T00:47:37.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Richard Gunawan
0
Reputation points
answered
2026-11-13T02:00:56.5533333+00:00
Jeronimo Fuerte
48,875
Reputation points
Independent Advisor
2 answers
I have unsubscribed long with Microsoft 360 but still getting billed
May you be with peace, I have unsubscribed long with Microsoft 360 but still getting billed. It seems it is due to yearly commitment. In this case can I know whats remaining due? and does in this case microsoft try to charge all invoices in same month?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,813 questions
asked
2026-11-11T05:23:22.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Shakeel Ahmed
0
Reputation points
edited the question
2026-11-13T02:00:46.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
14,545
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook not working
My outlook is not working, it telling me to check firewall This never happened before
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-11-13T01:41:32.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 5%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Teresa Robinson
10
Reputation points
answered
2026-11-13T02:00:45.22+00:00
Sumit
45,076
Reputation points
Volunteer Moderator
2 answers
URGENT: Sole Global Administrator Locked Out of Microsoft 365 – Need Help
I am the owner and sole Global Administrator of Proper Creative, Inc. My administrator account, [<Moderator's note: Personal Identifiable Information removed>@thepropercreative.com], is completely locked out due to a Microsoft Authenticator MFA…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,369 questions
asked
2026-11-11T23:52:28.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Accounting
0
Reputation points
commented
2026-11-13T02:00:38.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
2,835
Reputation points
Independent Advisor
2 answers
Can't log into my outlook.com e-mail on my computer or phone.
I can't log into my outlook.com, for my e-mails. On my computer it saying: Hmmm... can't reach this page outlook.con took to long to respond. On my phone does not run! Been on outlook.com for 30 years.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-11-13T01:27:56.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
craig zube
0
Reputation points
answered
2026-11-13T02:00:13.1133333+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
How do I access my hotmail account
I can’t access my hotmail account on my iphone and ipad
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,147 questions
asked
2026-11-13T01:26:30.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Francine Potvin
0
Reputation points
answered
2026-11-13T01:59:23.8266667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
2 answers
I have Microsft 365 personal. Suddenly, today, CoPilot will not open
I can not open copilot . I have the 365 subscription. It has worked fine until today
Microsoft Copilot | Other
2,437 questions
asked
2026-11-12T20:09:57.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wyborney Charles
0
Reputation points
answered
2026-11-13T01:58:51.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,955
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot is not working!!
Why is copilot not working? My screen is blank and there are no sidebar commands nor is chat history available.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-11-12T20:29:01.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 34%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mike Johnson
0
Reputation points
answered
2026-11-13T01:58:32.74+00:00
Hendrix-V
20,955
Reputation points Microsoft External Staff
Moderator
2 answers
I haven’t received any emails since last night
Please help me resolve this issue. I feel very frustrated because I keep running into difficulties
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,309 questions
asked
2026-11-13T01:53:17.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Morris Wendy
0
Reputation points
answered
2026-11-13T01:58:07.8966667+00:00
Sumit
45,076
Reputation points
Volunteer Moderator
2 answers
is CoPilot down ? It wont open for me
is CoPilot down ? It wont open for me ? is CoPilot down ? It wont open for me? is CoPilot down ? It wont open for me?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-11-12T21:28:42.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
john oneill
0
Reputation points
answered
2026-11-13T01:58:03.57+00:00
Hendrix-V
20,955
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot not working
Copilot is not working on Android, Desktop or Browser.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-11-12T19:55:26.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
R. Bruce Carpenter
0
Reputation points
answered
2026-11-13T01:57:10.1333333+00:00
Hendrix-V
20,955
Reputation points Microsoft External Staff
Moderator
2 answers
reactivate windows 11 after changing mother board
reactivate windows 11 after changing mother board windows is not activated.
Windows for home | Windows 11 | Licensing and activation
5,547 questions
asked
2026-11-11T15:36:14.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 28.000000000000004%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Richard Sturgeon
0
Reputation points
answered
2026-11-13T01:56:59.32+00:00
Matthew J. Moore
85
Reputation points
2 answers
Copilot shows blank white page after sign-in (app, Edge and Chrome) – account routed via cosmicRingCookie
Since today, Microsoft Copilot shows only a blank white page as soon as my personal Microsoft account (live.com) is signed in. This happens in the Copilot Windows app, in Edge, and in Chrome. What happened: The Copilot app froze while…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-11-12T20:37:20.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 66%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jcfisherman
0
Reputation points
answered
2026-11-13T01:55:50.87+00:00
Hendrix-V
20,955
Reputation points Microsoft External Staff
Moderator
2 answers
Co Pilot not working.
I have tried to repair, rest and reinstall and also restart the PC to get it to work. Nothing works nor the co pilot in edge, not in the other browsers and not in the app it has a white screen. Nothing seems to to work from the troubleshooting help too.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
404 questions
asked
2026-11-12T20:37:56.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Veena Adinarayana
0
Reputation points
answered
2026-11-13T01:55:15.1166667+00:00
Hendrix-V
20,955
Reputation points Microsoft External Staff
Moderator
2 answers
Multiple MS365 accounts
How do I resolve inadvertently having 2 personal MS365 accounts which I inadveretently opened?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,677 questions
asked
2026-11-12T21:11:59.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Russell Bouwense
0
Reputation points
answered
2026-11-13T01:54:58.3633333+00:00
Hendrix-V
20,955
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook storage didn’t update after Microsoft 365 Basic purchase & Lost Total Function to Delete Files (Cant Even Connect to free up storage)
I just purchased Microsoft 365 Basic for $1.99, but my Outlook mailbox still shows the old storage limit as 0 and I’m unable to send or receive email. I am unable to delete email attachments in folders (all grayed out) ; sweep is gray. I've lost total…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-11-13T01:04:24.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PammDT
0
Reputation points
answered
2026-11-13T01:53:27.99+00:00
Jeronimo Fuerte
48,875
Reputation points
Independent Advisor
1 answer
kenapa dengan word saya apakah bermasalah
kenapa word saya tidak bisa di gunakan berikan saya alasan yang masuk akal agar bisa di terima termakasi
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,310 questions
asked
2026-11-13T01:33:47.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Faqih Musyaffa
0
Reputation points
answered
2026-11-13T01:47:53.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Ana Le
2,975
Reputation points
Independent Advisor
1 answer
WE JUST WANT TO KNOW WHEN THE MICROSOFT 365 OUTAGE WILL BE FIXED FOR PERSONAL ACCOUNTS
ARE YOU ABLE TO GIVE US AN ETA ON WHEN THE OUTAGE WILL BE FIXED??? FOR PERSONAL ACCOUNTS
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,677 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 28.000000000000004%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
2 answers
IS OUTLOOK EXCHANGE STILL DOWN
Is outlook exchange still down? If so, when is there an ETA
Exchange | Exchange Server | Other
Exchange | Exchange Server | Other
A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.
1,652 questions
asked
2026-11-13T01:00:35.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 96%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hannah, Andrie
0
Reputation points
edited an answer
2026-11-13T01:45:23.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,975
Reputation points
Independent Advisor