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4 answers

Office Agent

When will the issue with Office Agent be resolved?

Microsoft 365 and Office | Other
asked 2026-11-09T14:42:23.56+00:00
Steve Chavez 5 Reputation points
commented 2026-11-10T14:44:29.5633333+00:00
Samuel Augusto Currea Cepeda 0 Reputation points
2 answers

lost emails

I have an MSN email account. My Inbox contained several hundred emails. I was sorting emails by sender from Z to A and deleting unwanted messages in small groups of 1–4 using Shift to highlight them. I had only reached the letter K when I discovered that…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T17:44:27.3433333+00:00
Jackie Napolitano 0 Reputation points
commented 2026-11-10T14:43:27.5466667+00:00
Jackie Napolitano 0 Reputation points
1 answer

Accessing Shared Drive On Windows 11 randomly works when it wants to.

We have a server with shared folders on to the network. It will normally not work in the morning then randomly at any time in the evening or afternoon it will work. Sometimes we get different error messages and trying to access it via ip address does…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-11-10T09:30:30.5666667+00:00
Ethan Thomas 0 Reputation points
commented 2026-11-10T14:42:23.43+00:00
Ethan Thomas 0 Reputation points
2 answers

missing recent version of a file in onedrive

A few days ago I was recording info in an excel file which is stored in OneDrive. Today, I try to update that file. BUT the most recent version I can find in OneDrive is dated 22 October 2026! What happened to the last three weeks of data entered into…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-09T10:48:01.64+00:00
John Rentz 0 Reputation points
answered 2026-11-10T14:40:44.0466667+00:00
Vikki-T 13,860 Reputation points Microsoft External Staff Moderator
2 answers

KB5005292 install error - 0x800700aa

Windows update repeatedly encounters install error - 0x800700aa

Windows for business | Windows 365 Business
asked 2026-11-10T13:46:57.4+00:00
Mark Cibula 0 Reputation points
answered 2026-11-10T14:40:25.3466667+00:00
Ronald Sabiiti 1,670 Reputation points Independent Advisor
1 answer

Phone Link: Missing notifications on the taskbar icon

I have noticed that Phone Link shows no notifications on the task bar icon, when notifications are present in Phone Link on my PC. Phone Link is configured to start when I sign into Windows. When I open Phone Link the new messages are present, and first…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-09T15:24:09.4266667+00:00
Anders Strand-Holm 100 Reputation points
edited a comment 2026-11-10T14:39:29.0133333+00:00
Anders Strand-Holm 100 Reputation points
1 answer

Organization-approved Outlook Actionable Message only renders for Test User

Hello, I am sending Outlook Actionable Messages with Adaptive Cards from a Power Automate flow using the Office 365 Outlook “Send an email (V2)” action. The provider configuration is: Scope: Organization - Status: Approved - Token type: AAD-PFAT -…

Microsoft 365 and Office | Development | Other
asked 2026-09-10T19:51:46.9833333+00:00
Eliana Eras 0 Reputation points
commented 2026-11-10T14:39:06.8+00:00
Eliana Eras 0 Reputation points
1 answer

How do I check and update the mobile phone number on my Microsoft account?

I have a Hotmail/Outlook.com account. My Microsoft Account information shows my email address as ******@hotmail.com, but under Phone number it says "None". I thought my mobile number was connected to my Microsoft account, but my phone does not…

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T14:37:55.0866667+00:00
Amber Royall 0 Reputation points
answered 2026-11-10T14:39:04.76+00:00

AI answer

2 answers

Resize Reading Pane Limited

The reading pane size adjustments seem to be locked at a minimum of half the screen width, i'd like the reading pane to be 1/3 to 1/4 of the screen width. Is this possible?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-10T14:12:31.9233333+00:00
Hebeler, Greg 0 Reputation points
answered 2026-11-10T14:38:34.4766667+00:00
AhmedMohammed-7173 0 Reputation points
2 answers

Can not access my personal word or excel account

Hi When I open either word or an excel document it says I don't have permission, it was all ok the previous day, then it asks me to sign in, which I enter my email then it comes up as this is not found, school email but it's a personal account, Can I…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-09T09:59:51.8333333+00:00
paul jones 0 Reputation points
answered 2026-11-10T14:36:11.26+00:00
Vikki-T 13,860 Reputation points Microsoft External Staff Moderator
6 answers

Not Recieving email from at least 1 specific email address

Hi, I've learned that my email isn't receiving email from people. Especially one specific email. I've checked my junk it's not there. They also keep getting a bounce back on my email too. With that being said, they have responded to emails. I've sent…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T19:00:47.58+00:00
Amanda McDonnell 0 Reputation points
commented 2026-11-10T14:34:11.3833333+00:00
Amanda McDonnell 0 Reputation points
1 answer

EPSON L3210

Could you help me with my printer? It’s blinking, but there’s nothing inside—there’s no paper jam. I can’t print anything, and the print queue is empty.

Windows for home | Other | Devices and drivers
asked 2026-11-10T13:10:16.62+00:00
M Jay Dizon 0 Reputation points
edited the question 2026-11-10T14:34:08.7433333+00:00
JuliaMarvin 24,170 Reputation points Volunteer Moderator
3 answers

Org-wide kernel memory leak in luafv.sys (Luaf tag) after KB5127648, Windows 11 25H2/26H2

Since the October 2026 cumulative update KB5127648 was installed, our Windows 11 machines leak kernel paged pool memory until they run out of RAM. They become slow, then freeze. A reboot frees the memory, but the leak starts again right away. On each…

Windows for home | Windows 11 | Windows update
asked 2026-11-04T16:23:35.24+00:00
Roy Rojas 5 Reputation points
answered 2026-11-10T14:33:59.12+00:00
Neil D 34,755 Reputation points Volunteer Moderator
2 answers

i have macOS 12.7 and cannot update microsoft personal 365 any further

i have macOS 12.7 and cannot update microsoft personal 365 any further

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-10T06:06:47.23+00:00
Alan Krukowski 0 Reputation points
answered 2026-11-10T14:33:49.77+00:00
John Korchok 237K Reputation points Volunteer Moderator
3 answers

Margins when typing a Word document are not visible. How do I get the margins back

How do I see the margins in my WORD documents while I am typing.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-10T08:14:40.0433333+00:00
TONY DELAURO 0 Reputation points
answered 2026-11-10T14:30:28.1366667+00:00
John Korchok 237K Reputation points Volunteer Moderator
2 answers

investigate microsoft billing

I have microsoft*microsoft36Microsoft.comwa billing on my credit card and need to investigate

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-24T17:15:20.4233333+00:00
Edward DeFelice 5 Reputation points
commented 2026-11-10T14:30:19.7466667+00:00
Chris Hamman 0 Reputation points
2 answers

Images randomly stop displaying in Microsoft Sway after initially uploading successfully

I'm experiencing a recurring issue with images in Microsoft Sway. Images upload and display correctly initially, but after some time they stop loading and are replaced with the error: "Sorry, it looks like we are having trouble showing this…

Microsoft 365 and Office | Sway | For business
asked 2026-11-06T16:39:34.3966667+00:00
Jeremy 0 Reputation points
answered 2026-11-10T14:27:09.7966667+00:00
Ryan-N 16,945 Reputation points Microsoft External Staff Moderator
2 answers

You lost over 100,000+ of my pictures that were on my easystore drive and now I can't use them

I got your extended program to cover 1T of storage on 11/4/2026. Since then, I cannot access well over half of my 200,000+ photos that are stored on my Easystore D: drive! Where are they? I use those folders every single day and I want them back on my…

Windows for home | Other | Files, folders, and storage
asked 2026-11-06T20:59:06.98+00:00
Sandi Snider 0 Reputation points
commented 2026-11-10T14:26:39.8433333+00:00
Sandi Snider 0 Reputation points
2 answers

I need a refund

I purchased microsoft 365 by accident and I need a refund. I clicked on the link already have a subscription and when I clicked on update it charged me. And I need a refund so I can put the license that I already porched at Best Buy

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T13:50:19.21+00:00
Eloise Wright 0 Reputation points
answered 2026-11-10T14:25:49.0033333+00:00
DaveM121 947.3K Reputation points Independent Advisor
3 answers

The whole MS Office not wprking properly and when i clik on repair it now the issue was not resolved and still pending.

The whole MS Office not wprking properly and when i clik on repair it now the issue was not resolved and still pending. The MS Word, MS Excel and powerpoint is also run into an error and working not properly and timely.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-09T09:45:51.23+00:00
Bhupender SIngh 0 Reputation points
commented 2026-11-10T14:25:11.66+00:00
Vikki-T 13,860 Reputation points Microsoft External Staff Moderator