The whole MS Office not wprking properly and when i clik on repair it now the issue was not resolved and still pending.

Bhupender SIngh 0 Reputation points
2026-11-09T09:45:51.23+00:00

The whole MS Office not wprking properly and when i clik on repair it now the issue was not resolved and still pending. The MS Word, MS Excel and powerpoint is also run into an error and working not properly and timely.

Microsoft 365 and Office | Word | Other | Windows
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  1. Charles Kenyon 172K Reputation points Volunteer Moderator
    2026-11-09T15:02:08.7333333+00:00

    Repair Now runs a quick repair. When it works, we do not hear about it here.

    When it does not work, try an Online repair. That is outlined in the AI response.

    Before you run it, though, go to your Microsoft Account and make sure your Office installation is associated with your account. You should see it under the subscriptions tab.

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  2. Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
    2026-11-09T14:53:16.88+00:00

    Hi Bhupender SIngh,

    I understand how disruptive this can be when Word, Excel, and PowerPoint are all affected.

    Since the repair steps have already been covered, please also open any Office application and go to File > Account > Update Options > Update Now, if the application stays open long enough to do so.

    Could you clarify what “still pending” means in this case? For example, does the repair process remain stuck at a certain percentage, or does it finish but the applications continue to display errors? Please also share the exact error message or error code, along with your Office version shown under File > Account > About. Avoid including your product key, email address, or other personal information.

    These details will help determine whether the issue is related to the Office installation itself, activation, or a recent update. Thank you so much for your understanding.     

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  3. AI answer

    2026-11-09T09:46:42.4366667+00:00

    Run a full Online Repair from Windows Settings, because the Repair Now button in the error window may only perform a quick repair and has not resolved the suite-wide problem.

    1. Run Online Repair

    Close Word, Excel, PowerPoint, and any repair dialog that is still open.

    Windows 11

    1. Right-click Start → Installed apps.
    2. Find Microsoft 365 or Microsoft Office.
    3. Select the three dots → Modify.
    4. Select Online Repair → Repair.
    5. Complete the prompts, restart Windows, and test Word, Excel, and PowerPoint.

    Windows 10

    1. Right-click Start → Apps and Features.
    2. Select Microsoft 365 or Microsoft Office → Modify.
    3. Select Online Repair → Repair.
    4. Complete the repair and restart Windows.

    Online Repair applies to the complete Office suite, so it repairs Word, Excel, and PowerPoint together. If an MSI-based installation displays Repair rather than Online Repair, select Repair → Continue.^1^

    2. If the applications still fail, test Safe Mode

    Safe Mode starts an Office application without its normal add-ins.

    1. Press Windows key + R.
    2. Test each command separately:
      • Word: winword /safe
      • Excel: excel /safe
      • PowerPoint: powerpnt /safe
    3. If an application opens in Safe Mode:
      • Select File → Options → Add-ins.
      • At Manage, select COM Add-ins → Go.
      • Disable one add-in at a time, restart the application normally, and identify the problematic add-in.
      • Update or remove that add-in.

    If the applications do not open in Safe Mode, add-ins are not the likely issue; proceed to reinstalling Office.^2^

    3. If Online Repair and Safe Mode do not work, reinstall Office

    Uninstalling Office removes the applications but does not delete Word documents, Excel workbooks, or other files created with them.^3^

    1. Make sure the Microsoft account or work/school account associated with the Office license is available.
    2. Use Microsoft’s uninstall troubleshooter on the affected computer.
    3. Follow its prompts and restart Windows when requested.
    4. Sign in to the Microsoft 365 Apps page with the account associated with Office.
    5. Select Install apps, run the downloaded setup, and wait for “You’re all set! Office is installed now.”
    6. Open Word and complete activation if prompted.^4^

    The uninstall troubleshooter requires Windows 10 or later and currently cannot remove Office 2024. For Office 2024, use the documented uninstall method for its installation type instead.^3^

    If the failure remains after reinstalling, record the exact error message or error code shown when opening Word, Excel, or PowerPoint; that will distinguish an installation problem from activation, Windows, or device-driver issues.

    References

    1. [Windows 11](https://support.microsoft.com/office/lifecycle/repair-an-office-application)
    2. I get a "stopped working" error when I start Office applications on my PC | Microsoft Support
    3. [Click-to-Run](https://support.microsoft.com/office/lifecycle/officeinstall/uninstall-microsoft-365-or-office-from-a-pc)
    4. Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac
    AI-generated content may be incorrect. Read our transparency notes for more information.

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