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brand new computer. i am the ONLY USER. HOW DO I REMOVE PARENT CONTROL?

I CAN NOT REACH MY BANKING INFORMATION DUE TO FAMILY CONTROLS. I AM THE SOLE USER!! THIS IS A PRIVATE COMPUTER. NO PERMISSION TO ANYONE ELSE!! PLEASE ADVISE HOW TO TURN OFF FAMILY CONTROLS!

Windows for home | Windows 11 | Family and online safety
asked 2026-11-06T18:31:35.76+00:00
Lori Pruitt 0 Reputation points
commented 2026-11-08T06:53:20.99+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
1 answer

Battery of laptop suddenly not charging

I have a Lenovo Ideapad Slim 5 of 2025 vintage. It has worked perfectly until now. The battery status shows 0 charge and indicates charging is happening, however the charge status does not change after many hours of apparent charging. Consequently it…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-11-07T04:09:41.7133333+00:00
Kevin Durkan 0 Reputation points
edited a comment 2026-11-08T06:51:12.2833333+00:00
Kevin Durkan 0 Reputation points
1 answer

translate function disappeared from Excel 365

Hi, I have been using Translate function in Excel for long time, today I found Error "#Name appears in all my sheets, tried new sheet and realized the translate function disappeared, can anyone…

Microsoft 365 Insider | Excel | Windows
asked 2026-11-08T06:49:45.8+00:00
Al Metwaly, Ahmad 0 Reputation points
answered 2026-11-08T06:50:45.6366667+00:00

AI answer

1 answer

How to return date value based on "day of week" value in Excel

I am designing a habit tracker for my own personal use. There are three categories in this habit tracker, and all three are based on days of the week. One category is M, T, W, Th, F, Sat, the second category is M, W, F, and the third category is T, Th,…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-08T06:48:29.1333333+00:00
Private PNW 0 Reputation points
answered 2026-11-08T06:49:50.23+00:00

AI answer

0 answers

is there a way to get my account back that has been hacked i cant

We couldn't find an account with that username. Try another, or get a new Microsoft account. this is the pop out when i try to login into my account everything is correct and if possible can i get into a live call pretty sure the alias has been…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T06:43:17.94+00:00
rain tempest 0 Reputation points
edited the question 2026-11-08T06:43:56.7433333+00:00
rain tempest 0 Reputation points
2 answers One of the answers was accepted by the question author.

Cum pot remedia eroarea „Printer Driver Error”

Windows 10; Revine mereu eroarea, si este legata de XPS Document Writer & Print to PDF Port Conflict. Am dezactivat si reactivat aplicațiile , din panoul de control. Am oprit/repornit laptopul,degeaba. Reapare frecvent. Mulțumesc anticipat pentru…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-04T08:22:35.2633333+00:00
bastanu wolf 20 Reputation points
commented 2026-11-08T06:39:56.4866667+00:00
Helen Broderick 0 Reputation points
1 answer

AADSTS500571: personal Microsoft account locked out of Azure portal (account locked)

Signing in to portal.azure.com with my personal Microsoft account fails with "Your account has been locked. Contact your support person to unlock it, then try again." (AADSTS500571). The account itself is healthy: I can sign in to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-08T06:22:55.5+00:00
子夏 祁 0 Reputation points
edited the question 2026-11-08T06:31:35.42+00:00
子夏 祁 0 Reputation points
2 answers

How do I change my monthly subscription to Microsoft 365 Business Basic to a yearly subscription?

I have selected products, and then my license. When I click on "subscription length and billing frequency", the window doesn't load.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-07T18:45:25.71+00:00
Genevieve Besser 0 Reputation points
commented 2026-11-08T06:20:01.4+00:00
Genevieve Besser 0 Reputation points
2 answers

How to fix bedrock edition while java is working?

I've been having this problem for quite a while, my java account works just fine when playing Minecraft, but if I try to launch bedrock edition, it shows the title screen and then crashes. About 50% of the time, it will do a full crash on my laptop and…

Windows for home | Other | Gaming
asked 2026-11-08T01:47:47.25+00:00
AH 0 Reputation points
answered 2026-11-08T06:11:01.1633333+00:00
SD - IA 182.6K Reputation points Independent Advisor
2 answers

prevent auto fill of credit card info

how to prevent auto fill credit card info stored in microsoft from other vendor sites

Microsoft Edge | Other | Windows 10
asked 2026-11-08T04:35:39.7466667+00:00
Agnes Braga 0 Reputation points
answered 2026-11-08T06:09:09.0366667+00:00
SD - IA 182.6K Reputation points Independent Advisor
2 answers

Is it possible to downgrade form Windows 11 Pro back to Windows 11 Home?

I bought a product key of Windows 11 Pro from ebay and it did not work. The seller sent me two other keys and they also did not work. The problem now is that I am stuck using a non-activated version of Windows 11 Pro and would rather go back to using the…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-06T10:29:41.5333333+00:00
N/A 0 Reputation points
commented 2026-11-08T06:03:08.58+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

Artifact Signing individual identity

Title: Artifact Signing individual identity validation: "You need permission" because my personal Microsoft account signs in on tenant "Microsoft Accounts" I'm an individual developer in the US setting up Azure Artifact Signing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,707 questions
asked 2026-11-08T05:59:01.42+00:00
Jessie Parker 0 Reputation points
answered 2026-11-08T06:00:26.2266667+00:00

AI answer

2 answers

Microsoft does not recognise my email account

I just tried to sign in to my microsoft account in order to play minecraft only after 4 hours of not playing, however when i tried signing in an error message saying "microsoft does not recognise this email" upon using the sign-in helper, there…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-07T15:21:23.15+00:00
Caton 0 Reputation points
commented 2026-11-08T05:55:16.2+00:00
EmilyS726 278.8K Reputation points Independent Advisor
0 answers

I am on a basic plan for Azure and I want to request quota increase how do I do that via email?>

I am on a basic plan for Azure and I want to request quota increase how do I do that via email?> to purchase toll free number for SMS automation,

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,842 questions
asked 2026-11-08T05:49:21.76+00:00
Narayana Challa 0 Reputation points
2 answers One of the answers was accepted by the question author.

Cancelling reset PC

Yesterday I selected resetting the PC and during the reset I inadvertently clicked on 'cancel' so now my Laptop is cancelling the PC reset but all I've got on my front page is a blue page telling me it's cancelling & 'this won't take long'. It's been…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,255 questions
asked 2025-12-06T11:00:33.3433333+00:00
David Green 25 Reputation points
answered 2026-11-08T05:45:53.28+00:00
Clifford Baines 0 Reputation points
0 answers

Changing outlook account on computer while old one is compromised and inaccessible

I have a Windows 11 AX18PRO, my personal outlook was compromised and the person who hacked it changed my passcode, username, and removed all of my PINs/Backups. I can't sign into my computer even with my new outlook and it keeps telling me to reset my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-08T05:43:19.5633333+00:00
SubspaceMark 0 Reputation points
2 answers

Microsoft Store MSIX submission stuck in Certification for more than 3 business days (Store ID 9NV0FM5H54X8)

Our app okur (Store ID 9NV0FM5H54X8, an MSIX desktop app) has had its second submission (package version 1.1.0.0) in "Certification" since November 3, 2026. Submission and pre-processing passed. Certification has now gone past the documented…

Microsoft Partner Center | Other
asked 2026-11-06T08:24:40.6166667+00:00
M. Yusuf Sarıgöz 0 Reputation points
answered 2026-11-08T05:33:20.0133333+00:00
M. Yusuf Sarıgöz 0 Reputation points
1 answer

outlook is blocking my wifes email address

outlook is blocking my wifes email address ******@jgmadvertising.com.au

Outlook | Web | Outlook.com | Email
asked 2026-11-08T05:28:57.4166667+00:00
jon Meissner 0 Reputation points
answered 2026-11-08T05:30:56.3666667+00:00

AI answer

1 answer

Changed mobile number

I lost My Mobile phone last week so I cannot access my Microsoft account as it has to be verified by sending a pin to My Mobile number that I don't have anymore.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T23:53:58.0733333+00:00
natalie ferguson 0 Reputation points
answered 2026-11-08T05:30:20.4933333+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
3 answers

how to unblock Smart App Control has blocked part of this app

I Keep getting Smart App Control has blocked part of this app, how do i unblock it

Windows for home | Windows 11 | Apps
asked 2026-10-09T17:45:42.15+00:00
Murphy Agbogidi 0 Reputation points
commented 2026-11-08T05:23:36.38+00:00
AA Kiani 0 Reputation points