A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Extra SharePoint Storage
Our organization is our of SharePoint storage. I added additional licenses to our current monthly extra storage, but it did not change anything. Please advise how to purchase extra storage for our corporate SharePoint.
Microsoft 365 and Office | SharePoint | For business | Other
AI answer
Microsoft 365 not working
I have Microsoft 365 with updated subscription but I am unable to use word or excel what do I do?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Video freezing
When I'm in a video call on teams, and the person I'm calling to opens another site or app, his/her video freezes but audio is okay and sounds just normal. Why is this? Only his/her video freezes, my video remains fine and normal.
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls
AI answer
How to recover an old email
I need assistance with recovering an old email that was automatically deleted from my inbox for being over a year old. The email I'm trying to recover includes a gift card that was a gift from my team that I'd like to use. Thanks!
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
Emails are not being received into my inbox and are instead automatically being deleted
Emails are not being received into my inbox and are instead automatically being deleted
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
locked out of my tenant due to conditional access
I have a global policy on all user and cant login due to Conditional access policy. Can you help remove it?
Community Center | Not monitored
Tag not monitored by Microsoft.
How to troubleshoot windows being stuck on loading screen after applying updates and restarting
Hello Microsoft Team,- Issue:Requesting assistance with Issue being experienced when restarting a server after applying Monthly cumulative updates. The following cumulative updates were applied to the server KB5120242 on one instance and subsequently…
Windows for business | Windows Server | Windows cloud | Other
AI answer
Two part authentication
Having an issue signing into my GroupMe. After I enter email and password it asked for a two part authentication code that’s being sent to an old phone number I no longer have. I have no way to long in and change it
GroupMe | Chat group
A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.
AI answer
External ID customer email-OTP sign-in: Authenticator TOTP enabled, but no MFA enrollment offered
In a Microsoft Entra External ID external customer tenant, an existing application's user flow uses Email One Time Passcode. An app-only Conditional Access policy requires MFA for all users. Microsoft Authenticator is enabled for all users, with Allow…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
How to Fix 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records.
Hello, I use a free Outlook.com account for my business. Several established customers who previously emailed me successfully are now receiving this error: 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records. I can send emails to these…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
tasks on outlook classic
i am running outlook classic on my laptop. Tasks is running so slow its unusable
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
AI answer
Smart app control and smart screen are not blocking unsigned apps.
After the update KB5127648, I began to have issues with both Smart app control and Smart screen. The fix added in update KB5127936 has only enabled the activation option in the Smart app control screen. However, I am noticing that neither Smart app…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
I am redirected from workday to register a code on miscrosoft
I cannot find where to verify my request in the Microsoft app when asked to on Workday.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
how to clear browsing data
I can't access my BankofAmerica account when using Chrome but I can when using Firefox
Windows for home | Previous Windows versions | Internet and connectivity
AI answer
New Domain name owner. Global Admin Request
I recently purchased the company, and the individual currently assigned as the Microsoft 365 Global Administrator is no longer employed by or affiliated with the business. As the new legal owner, I need to establish appropriate administrative control…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Does Windows 11 support exact-version activation for full-trust desktop MSIX?
On Windows 11 x64, a normal non-elevated desktop caller independently authorizes PackageFullName A and a manifest Application ID for a registered full-trust desktop MSIX staged in Windows-managed storage, with package integrity enforcement intended. The…
Windows development | Windows API - Win32
AI answer
Windows Webcam Shows a Black Screen Despite Being Detected by the System
Hello guys, I'm experiencing an issue where the built-in or external webcam is correctly detected by Windows and appears in Device Manager without any reported errors. However, whenever I try to use the camera through applications such as Microsoft…
Windows for business | Windows 365 Business
AI answer
my daily set is missing on pc/does not register on phone.
The entire Daily Streak counter module, Daily Set banner, and Streak tracking panel are completely missing from my user interface on my desktop . my Mobile phone has daily set, but does not register. My Streak Protection is actively consuming my last 5…
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
There is no option to scan Availity QR Code
I do not have or see a QR code from Availity, what can I do
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Account been hacked
My account was hacked even after changing password, I have tried to recover the account yet the information is not correct as they have changed it, I use this account for all devices and minecraft and now cannot access it. Been denied the account back so…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer