5,468 questions
2 answers
My Laptop Location is Disabled from Xbox
I just installed some updates on my laptop and now I can't get logged into Xbox for any games. I went through Xbox support and couldn't get the problem resolved. I checked on the Xbox website and it showed my laptop as disabled. I have no idea how…
Windows for home | Windows 11 | Gaming
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
Windows Recall disappeared on its own
Hi everyone, I'm experiencing a very unusual issue with Recall on my HP OmniBook Ultra Flip 14-fh0003nl. Recall suddenly disappeared from Settings > Privacy & security, and I haven't been able to restore it. The strange part is that Recall appears…
Windows for home | Windows 11 | Security and privacy
8,817 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
I used Copilot with Sign in with Google and I'm trying to identify which Microsoft account contains my Copilot chat history.
I used Copilot with Sign in with Google and I'm trying to identify which Microsoft account contains my Copilot chat history.
Microsoft Copilot | Other
2,296 questions
asked
2026-10-17T05:28:55.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 34%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
JACOB THOMPSON
0
Reputation points
answered
2026-10-17T13:14:17.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
1 answer
Code Generated by the Authenticator is NOT accepted for Password reset
Hi. I need to reset the password for my personal MS 365 account, as I forgot it. MFA is enabled on my account, and my backup options are my phone, the Authenticator app, and an account recovery code. When I check the sign-in helper, it says the account…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,677 questions
asked
2026-10-17T13:09:53.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ayan Abdisamed
0
Reputation points
answered
2026-10-17T13:10:46.9533333+00:00
AI answer
1 answer
search archive emails
Would like to retrieve old emails to verify year to date information
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,236 questions
asked
2026-10-17T13:04:10.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nollette, Kevin:(Exelon)
0
Reputation points
answered
2026-10-17T13:04:44.54+00:00
AI answer
2 answers
Restore deleted Contact in Outlook
I accidently deleted a Contact in Outlook how do I retrieve it
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,150 questions
asked
2026-10-16T20:24:59.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Almansberger, Joan
0
Reputation points
answered
2026-10-17T12:58:59.4566667+00:00
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
1 answer
Pdf attachment getting blocked in Classic Outlook 2024
I bought an airline ticket today and it does not appear in my Classic Outlook 2024 program. It does not even show a paperclip symbol that there is an attachment. It just says outlook blocked access to the following potentially unsafe attachment. It does…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,183 questions
asked
2026-10-02T01:35:35.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kelvin Stoner
20
Reputation points
commented
2026-10-17T12:53:11.7+00:00
Kelvin Stoner
20
Reputation points
1 answer
Co-Pilot voice commands to add To-Do items
Is it possible to ask co-pilot on my PC to add items to Microsoft To-Do in the same way other services like Google and Alex allow you to create notes with voice commands? It specifically needs to be on PC only not using phones or anything.
Microsoft Copilot | Other
2,296 questions
asked
2026-10-17T12:37:30.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Elerrina
0
Reputation points
answered
2026-10-17T12:38:41.36+00:00
AI answer
2 answers
Roblox crashes when I disconnect Bluetooth
Roblox crashes when I disconnect from Bluetooth (headphones, mouse) How do I fix this? It only happens in Roblox, I got this issue when I updated the windows
Windows for home | Windows 11 | Devices and drivers
24,695 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 78%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Why am I being charged 2 times for my Microsoft 365 subscription?
Just received an email stating that my Microsoft 365 subscription will be automatically renewed in November listing the last 4 numbers of my credit card. Checking that same credit card number indicated that back in September of this year, I was charged…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,407 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 77%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
1 answer
How to transfer OneNote notes to different Android app.
I don't like having all of my content so tightly tied to OneDrive. I would much rather have it all stored on my Android phone. How can I do this? What android apps would it work with? Thanks.
Microsoft 365 and Office | OneDrive | Other | Android
Microsoft 365 and Office | OneDrive | Other | Android
A Microsoft file hosting and synchronization service.
236 questions
asked
2026-10-16T16:32:56.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paul Busman
0
Reputation points
commented
2026-10-17T12:27:28.86+00:00
Paul Busman
0
Reputation points
0 answers
Xbox privacy settings locked for adult account — Minecraft Java chat disabled
My Microsoft account is registered as 18 or older and is not in a Microsoft family group. All Xbox privacy settings are greyed out, and the page says I don't have permission to edit them. This prevents me from using text chat in Minecraft Java Edition.…
Windows for home | Windows 11 | Family and online safety
904 questions
asked
2026-10-17T12:26:47.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 67%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Zach_Goulou
0
Reputation points
asked
2026-10-17T12:26:47.5566667+00:00
Zach_Goulou
0
Reputation points
2 answers
word saya rusak
tolong beri arahan untuk perbaiki word saya tidak bisa membuka word tolong bantu saya saya tidak bisa menggukan word karena word tidak mau dibuka
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,282 questions
asked
2026-10-17T12:00:39.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 94%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
tiara ramadhani
0
Reputation points
answered
2026-10-17T12:25:22.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
2,490
Reputation points
Independent Advisor
1 answer
Microsoft 365 Subscription Access Terminated Early Despite Successful Payment
Hello Microsoft Support, I purchased a one-month Microsoft 365 subscription directly from the official Microsoft website on 3 October 2026. My payment was successful, and I can see the transaction in my Microsoft account. However, after approximately one…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,407 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 95%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
i recently downloaded a trojan by accident, and it caused hackers to have access to close to all my accounts
Because of this i had a hard time fixing everything that the hackers caused but the worse thing that couldve happened is someone fully taking my microsoft account assets from harutheyellowflash. i have no more microsoft award points, ( i used to have…
Windows for home | Windows 11 | Recovery and backup
5,833 questions
asked
2026-10-17T12:21:13.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 35%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Prince Ayafor
0
Reputation points
answered
2026-10-17T12:22:29.33+00:00
AI answer
1 answer
Microsoft for Startups verification pending over one month
Hello Microsoft team, I am enrolled in the new Microsoft for Startups Preview experience in Azure Portal. My startup verification has been pending for more than one month and continues to show “We are reviewing your startup verification.” The portal…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,807 questions
asked
2026-10-02T04:51:03.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 89%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mithun Siddharth
0
Reputation points
commented
2026-10-17T12:21:19.8533333+00:00
Mithun Siddharth
0
Reputation points
0 answers
New microsoft sign in on huawei nova 14
Hello.. i want to subscribe to m8crosoft huawei but i cannot get new app on my mobile huawei nova 14. I am from mauritius. Thanks
Microsoft Copilot | Other
2,296 questions
asked
2026-10-17T12:19:49.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Shaheen Lagan
0
Reputation points
asked
2026-10-17T12:19:49.3666667+00:00
Shaheen Lagan
0
Reputation points
2 answers
Why am i getting emails saying my subscription can't be renewed when it is not due for renewal until June of 2027?
I keep getting emails from what looks like a legit M/S sender saying my auto pay is being denied because my credit card info on file is incorrect. My subscription is not due for renewal until June of next year and the M/S website shows my cc info as…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,359 questions
asked
2026-10-17T11:40:03.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 35%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tom Cronan
0
Reputation points
answered
2026-10-17T12:19:22.2033333+00:00
TaoLi
116.8K
Reputation points
Independent Advisor
1 answer
I've recently been hacked on microsoft and the account recovery process has been unhelpful
I have submitted multiple recovery requests through the microsoft account recovery form, and nothinf has been accepted no matter how much details I put through. I have been using the current email (the hackers email) affiliated with the account, and all…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,677 questions
asked
2026-10-17T12:15:17.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bowen
0
Reputation points
answered
2026-10-17T12:16:17.9066667+00:00
AI answer
1 answer
not receiving an e-mail on hotmail from a specific sender
Hello Microsoft Support Team, I am experiencing an issue with my Hotmail account where I am not receiving verification emails from Roblox. My Hotmail account is working normally, and I can receive emails from other senders without any problems. However,…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,236 questions
asked
2026-10-17T09:11:53.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 90%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Georges Saifi
0
Reputation points
answered
2026-10-17T12:15:07.3566667+00:00
TaoLi
116.8K
Reputation points
Independent Advisor