Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,075 questions
0 answers
Azure subscription disabled — unable to pay locked invoice or create a support ticket
My Azure subscription is disabled. When I try to reactivate it, I’m asked to settle a past-due balance. The overdue invoice has Locked status. Clicking Pay now displays: “You can't pay this invoice in the portal. Please contact Azure Support for…
Cost Management
asked
2026-10-09T12:49:46.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Name F
0
Reputation points
commented
2026-10-10T15:39:34.9966667+00:00
Nathan Roberts (SN)
13,961
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Artifact Signing organization verification: You need permission with matching email and required Azure roles
We are completing Public organization identity validation in Azure Artifact Signing. The request was last observed as In Progress, and we received an Action Required email asking the representative to complete verification. The existing guest identity…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,453 questions
asked
2026-10-10T15:39:24.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 20%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Agence Persée INC
0
Reputation points
asked
2026-10-10T15:39:24.78+00:00
Agence Persée INC
0
Reputation points
0 answers
Artifact Signing: Validation Failed — Assistance Needed to Resolve Subscription Conversion Issue
Problem description I am seeking help regarding an issue with my Azure subscription related to artifact signing. The problem is that I am unable to convert my subscription within Azure, which is impacting my ability to manage and utilize my resources…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,453 questions
asked
2026-10-10T15:38:26.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 31%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM4%3C/text%3E%3C/svg%3E)
MattBradford-4369
0
Reputation points
asked
2026-10-10T15:38:26.8533333+00:00
MattBradford-4369
0
Reputation points
0 answers
External tenant: “Keep your account secure” returns BadRequest for an internal admin account — how should admins register MFA?
We have a Microsoft Entra External ID external tenant (customer configuration). Security defaults are enabled. There is one Conditional Access policy in report-only mode; the sign-ins we inspected show Conditional Access “Not applied.” We created a…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,102 questions
asked
2026-10-10T15:35:04.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 73%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Gilchrist
0
Reputation points
asked
2026-10-10T15:35:04.7133333+00:00
Robert Gilchrist
0
Reputation points
0 answers
Artifact Signing organization validation – Face Check fails at the end with tokenError "The targeted resource in CosmosDB already exists"
Hello, I am trying to complete an Artifact Signing Public / Organization identity validation for my company (KALKI DRIM MAGAZIN S.R.L., Romania). The individual identity verification keeps failing at the very last step with a server error, not because of…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,453 questions
asked
2026-10-10T14:03:21.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 98%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alin-Dragoș Drîmbu
0
Reputation points
asked
2026-10-10T14:03:21.2266667+00:00
Alin-Dragoș Drîmbu
0
Reputation points
0 answers
Lost login creds for tenant
I need help contacting Azure Billing without access to my tenant. I am being charged €5.19 monthly for Azure Storage. I have the tenant ID, billing invoice, and payment method, but I no longer know the administrator username. The Azure support portal…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,629 questions
asked
2026-10-10T13:11:52.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 94%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Josh Gartner
0
Reputation points
edited the question
2026-10-10T13:40:41.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,905
Reputation points Microsoft External Staff
Moderator
0 answers
Artifact Signing organization verification returns “You need permission” despite verifier access
Our organization validation is Action Required. The signed-in user can access the signing resource in its Entra directory and has Artifact Signing Identity Verifier at resource scope, inherited subscription Owner and no deny assignments. Opening the…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,453 questions
asked
2026-10-10T11:16:11.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 11%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Bjørn Larsen
0
Reputation points
asked
2026-10-10T11:16:11.5666667+00:00
Bjørn Larsen
0
Reputation points
0 answers
To the Microsoft for Startups Management Team
I am submitting this feedback to highlight a severe operational breakdown and a structural paradox between the promises of the Microsoft for Startups program and the reality of Azure's infrastructure support. While we appreciate the $100,000 grant…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,794 questions
asked
2026-10-10T10:12:20.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 46%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA2%3C/text%3E%3C/svg%3E)
AndreiUshakov-2002
0
Reputation points
0 answers
Locked out of Azure tenant – only Global Admin, lost MFA access
Hi, I have lost access to my Azure account due to lost MFA. I tried calling support and different other contact methods proposed by Copilot but non of them worked. I understand this can be only dealt with only through support but since this is a private…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,359 questions
asked
2026-10-10T07:19:56.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 54%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dejan
0
Reputation points
edited the question
2026-10-10T09:23:27.4066667+00:00
Nathan Roberts (SN)
13,961
Reputation points Student Ambassador
Volunteer Moderator
0 answers
I am unable to reactivate my subscription.
subscription 'egrowe' is disabled. When I try to 'Reactivate' it, it takes me to 'Settle Balance' page. That page says 'You dont have any outstanding charges for ...' Help me reactivate my subscription.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,075 questions
asked
2026-10-03T08:18:42.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kumar Thirumalaiah
0
Reputation points
commented
2026-10-10T09:21:15.2+00:00
Nathan Roberts (SN)
13,961
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Changing contact number on account
I am looking at trying to change my phone number on my account to a different one as I a unable to use the original one that I used to set up the account. Every time I ask for a verification code on my authenticator app, It wants to send it to the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,647 questions
asked
2026-09-25T22:24:59.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 35%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Angela Dunkley
0
Reputation points
commented
2026-10-10T09:18:57.09+00:00
Nathan Roberts (SN)
13,961
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Artifact Signing organization verification: matching primary email receives You need permission; recover existing request
An Australian public organization identity validation request in Azure Artifact Signing is in Action Required. The signing account is provisioned successfully in Japan East. The submitting Azure account is MFA-authenticated and has the Artifact Signing…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,453 questions
asked
2026-10-10T08:56:59.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 47%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
StarPower Advance Solar Technology
0
Reputation points
asked
2026-10-10T08:56:59.47+00:00
StarPower Advance Solar Technology
0
Reputation points
0 answers
Cannot leave Microsoft Entra B2B tenant because guest account is locked
My home account is ******@ut.ee. Under My Account → Organizations → Other organizations I have an organization named Microsoft. Tenant ID: 72f988bf-86f1-41af-91ab-2d7cd011db47 When I select Leave, authentication fails with: “Your account has been locked.…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,102 questions
asked
2026-10-10T06:51:42.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 73%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Taavi Tamberg
0
Reputation points
asked
2026-10-10T06:51:42.5666667+00:00
Taavi Tamberg
0
Reputation points
0 answers
Container Apps: Deployment Failure Due to AKSCapacityHeavyUsage in Central US
Problem description I am unable to create a new Azure Container Apps managed environment in Central US, and my provisioning attempts are failing with the error AKSCapacityHeavyUsage. I want to understand whether this is a regional capacity issue or…
Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
1,013 questions
asked
2026-10-08T21:57:00.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB2%3C/text%3E%3C/svg%3E)
Brittany-2456
0
Reputation points
commented
2026-10-10T06:41:19.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,995
Reputation points Microsoft External Staff
Moderator
0 answers
gpt-5.6-luna deployment blocked by error 715-123420 despite EU quota; Basic support case closed
Deploying gpt-5.6-luna in Sweden Central (EU Data Zone Standard) fails with error 715-123420: "unusual activity". Available quota is 333,000 TPM; requested deployment capacity is 30,000 TPM. Billing and Subscription Support closed my case…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,076 questions
asked
2026-10-10T06:12:45.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 6%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Ejvind Olsen
0
Reputation points
asked
2026-10-10T06:12:45.71+00:00
Ejvind Olsen
0
Reputation points
0 answers
Windows 11 Smart App Control / WDAC blocking standard Python binaries (_socket.pyd, _wmi.pyd) in open-source apps (QGIS)
Hello Microsoft Support Team, I am facing a persistent issue where Windows Defender Application Control (WDAC) / Smart App Control (SAC) is blocking legitimate open-source binary files (.pyd / .dll) required by QGIS (Version 3.44.15). Even after…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
800 questions
asked
2026-10-10T05:46:46.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
BIPUL KISHOR
40
Reputation points
0 answers
Azure OpenAI Service deployment blocked by 715-123420
Hello Microsoft Azure OpenAI Support Team, I have an existing Azure OpenAI Service resource (Resource Kind: OpenAI), but I cannot deploy GPT-5.6 or GPT-6 models. The deployment fails with: 715-123420: Our system has detected this request as unusual…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 84%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXY%3C/text%3E%3C/svg%3E)
0 answers
Windows Partner Center employment verification stuck — support portal not loading
Hello, I'm trying to complete verification for my company's Windows Developer account in Microsoft Partner Center. Current situation: My Microsoft developer account is active. Email verification is complete. Employment Verification shows…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,631 questions
asked
2026-10-10T04:45:25.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 80%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Star
0
Reputation points
0 answers
Hacked Account
My email has been changed, phone number removed, the passkey could possibly be removed too. I got a text from Microsoft saying NUMBER has been unlinked from my email and thats when I couldn't sign in at all.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,150 questions
asked
2026-10-10T03:08:07.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 30%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LostBrothr
0
Reputation points
commented
2026-10-10T03:43:13.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,735
Reputation points
Independent Advisor
0 answers
Azure AI Foundry no longer shows cached tokens for DeepSeek-V4.1-Flash (Global Standard)
I'm using DeepSeek-V4.1-Flash deployed via Microsoft Azure AI Foundry (Global Standard, model version 2026-09-10). Until about two days ago, Azure Foundry's Monitor showed cached-token usage for this deployment, similar to my other model, GPT-6-Luna.…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,075 questions
asked
2026-10-10T03:37:19.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 32%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ruslan Makarov
0
Reputation points
asked
2026-10-10T03:37:19.91+00:00
Ruslan Makarov
0
Reputation points