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Why do I have two different bill payments on my bill??

I have two bills from Microsoft requesting payment on one of my charge cards. One amount is for $13.80 and a second is for $9.20. I'd like to know what these charges are for?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-13T16:59:53.4766667+00:00
Paul Wiley 0 Reputation points
answered 2026-10-13T17:32:34.4833333+00:00
DaveM121 938.6K Reputation points Independent Advisor
2 answers

How do I stop ms photos from automatically opening jpeg in editor

all of a sudden photos are automatically opened in editor. How do I stop this.

Windows for home | Other | Music, photos, and video
asked 2026-10-13T16:56:52.4666667+00:00
Carol Morgan 0 Reputation points
answered 2026-10-13T17:33:07.5933333+00:00
John Jefferson Doyon 89,715 Reputation points Independent Advisor
1 answer

Cannot get meetings deleted off my calendar

I am trying to end and delete a series and when I open up the meeting from my Team's calendar, it freezes up. SO, when I back out of that, and then right click on the meeting and select delete - series, I get a pop up message that says "Couldn't…

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-10-13T16:56:52.3933333+00:00
Carissa R 0 Reputation points
answered 2026-10-13T16:57:06.94+00:00

AI answer

2 answers

Unable to download Windows 11 Arm64 ISO due to error 715-123130 in Russia

Hello. I am located in Russia and cannot download Windows 11 Arm64 ISO from the official Microsoft page due to error 715-123130. I need an official temporary direct download link from Microsoft servers for: Windows 11 25H2 Arm64 ISO Language: Russian or…

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-13T16:56:29.0666667+00:00
Anon 0 Reputation points
answered 2026-10-13T17:03:07.6133333+00:00
JuliaMarvin 23,095 Reputation points Volunteer Moderator
2 answers

I download Office Home 2024 and couldn't save the work in Excel.

I just purchased Office Home 2024 and downloaded it, but couldn't save the work in Excel. Help.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-13T16:52:59.7133333+00:00
kim towns 0 Reputation points
answered 2026-10-13T17:27:33.67+00:00
DaveM121 938.6K Reputation points Independent Advisor
0 answers

Bios doesn't load after entering the Bitlocker Key Code after recovering the code from the Microsoft recovery site. I took a picture of the code and entered exactly as written. I also recorded a video. It responded the code was incorrect. Options?..

I recovered my bitlocker key code from the Microsoft site and entered the number on my laptop. After pressing the enter key it indicates that the number was not correct. I took pictures and video of the code tI got on the Microsoft recovery site to…

Windows for home | Other | Recovery and backup
asked 2026-10-13T16:51:27.9233333+00:00
Lawrence Carter 0 Reputation points
0 answers

Coil Whine after Windows 11 26H2 version update (ASUS Vivobook 14 M1405)

Hi everyone, I noticed a very faint & low volume buzzing sound coming from my laptop, I can only hear it when I put my ear right next to the keyboard or bottom vents. When observing from the bottom, the fan (on the right side) is completely quiet…

Windows for home | Windows 11 | Windows update
asked 2026-10-13T16:46:35.1266667+00:00
3elwa 0 Reputation points
0 answers

Suspended for 3 Months with Total Silence from Microsoft Support (Even After Verification) – Any Advice or Escalation Paths?

@Anonymous Hey everyone, I’m reaching out to see if anyone has successfully broken through the "black box" of Microsoft Advertising support lately. My account was suspended three months ago, and I have been completely ghosted by customer…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-10-13T16:39:37.35+00:00
F2fMarket 0 Reputation points
edited the question 2026-10-13T16:43:01.3233333+00:00
F2fMarket 0 Reputation points
1 answer

365 offices

Cancel the subscription I have already paid around 100 pound I need cancel and have my money back

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-13T16:39:08.86+00:00
Adney Sacramento 0 Reputation points
answered 2026-10-13T17:14:47.1666667+00:00
DaveM121 938.6K Reputation points Independent Advisor
0 answers

connecting apple calendar with outlook

Habe Probleme mit synchronisierung zwischen apple device und outlook

Outlook | Web | Outlook.com | Calendar
asked 2026-10-13T16:36:00.4833333+00:00
Mike Herold 0 Reputation points
commented 2026-10-13T17:14:38.9366667+00:00
John Jefferson Doyon 89,715 Reputation points Independent Advisor
2 answers

using a classic outlook IMAP account, constantly have to refresh inbox send/receive to get new emails and cant delete some sub-folders, etc

hello, i have been using outlook classic due to the "rules" feature and the functionality of the classic version itself being smoother than the new version. unfortunately, i have run into some problems that i cant seem to resolve. the first one…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-13T16:34:13.53+00:00
Dean Robertson 0 Reputation points
answered 2026-10-13T17:11:08.5466667+00:00
Emily T 820 Reputation points Microsoft External Staff Moderator
1 answer

Resolve Deadlocks on Transaction Tables

I configured high-traffic transaction tables for our corporate workstation applications and enterprise services. Not only was I not able to maintain normal query performance during peak business hours due to parallel execution deadlocks, I have been…

SQL Server Database Engine
asked 2026-10-13T16:34:07.7866667+00:00
Freya Davies 5 Reputation points
commented 2026-10-13T17:06:45.4966667+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Purview Disposition Management: API Feasibility for a Custom UI

We are developing a custom document-retention and compliance portal integrated with Microsoft Purview Records Management. We need users to perform the following native disposition-review actions from our custom UI without opening the Purview…

Microsoft Security | Microsoft Purview
asked 2026-10-13T16:31:51.6366667+00:00
Ashish Gore 0 Reputation points
answered 2026-10-13T16:48:36.5666667+00:00
Vasil Michev 128.4K Reputation points MVP Volunteer Moderator
2 answers

Request for Legal Name change on the certification profile for upcoming exam

Hello Support Team, I have an upcoming certification exam and need to update my profile legal name so it matches my government-issued photo ID. Current Name on Profile: MONIKA SIRIGE MANJUNATHA Requested Correct Legal Name: MONIKA S M First Name:…

Community Center | Not monitored
asked 2026-10-13T16:31:01.9466667+00:00
Monika S M 0 Reputation points
answered 2026-10-13T16:51:17.98+00:00
Julian Sharp 45,261 Reputation points
1 answer

5.7.57 SMTP in scheduled task

Hello everyone. I’m trying to send an email from a scheduled task but am encountering an error. However, the script runs perfectly fine in an interactive session. I see the same behavior whether I use Send-MailMessage or the Send method of…

Windows for business | Windows Server | User experience | PowerShell
asked 2026-10-13T16:30:46.2333333+00:00
Aleksej Egorov 21 Reputation points
answered 2026-10-13T16:54:41.5166667+00:00
Ronald Sabiiti 400 Reputation points Independent Advisor
1 answer

Removing Old Email Address from Suggested

Is there a way to permanently remove one old email address from my suggested recipients in Classic Outlook without clearing my entire AutoComplete or contact suggestion history? I am looking to do this since the recipient has a new address and I do not…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-13T16:28:31.1166667+00:00
Rachhvir Dhaliwal 0 Reputation points
answered 2026-10-13T16:28:45.19+00:00

AI answer

3 answers

Cancel Trial Subscriptions

I signed up for trial subscriptions for Microsoft Business and Planner / Project Plan 3. Not only was I not able to access these on my Mac, I have been unable to contact anyone to successfully ensure these subscriptions are cancelled. They should both…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-10-13T16:26:45.1733333+00:00
Mark Twombly 0 Reputation points
answered 2026-10-13T17:32:05.7933333+00:00
Hendrix 2,075 Reputation points Independent Advisor
2 answers

my microsoft word app is not working, and i need it.

why is my microsoft word app not working? It just stopped in the middle of writing a paper, and i cant get it back. I lost the paper and i keep getting this prompt that its not functioning but help or the repair now button is not doing anything.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-13T16:26:11.81+00:00
ralph thompson 0 Reputation points
answered 2026-10-13T17:21:42.3866667+00:00
John Jefferson Doyon 89,715 Reputation points Independent Advisor
2 answers

SINGLE WALLPAPER IMAGE

I am trying to access stock wallpaper images for my desktop background. WHERE ARE THEY?? I do not want my wallpaper image to change every time I log on to my computer. In Windows 10, It was easy.

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-10-13T16:25:02.31+00:00
Diane Nelson 0 Reputation points
answered 2026-10-13T17:04:53.9166667+00:00
DaveM121 938.6K Reputation points Independent Advisor
0 answers

AADSTS50027 on a federated client assertion whose signature verifies against the published JWKS

We exchange a short-lived RS256 JWT for an access token with client_credentials and a federated identity credential. Microsoft Entra returns AADSTS50027 (JWT token is invalid or malformed). The same assertion verifies with the key in the issuer JWKS, and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-13T16:23:46.78+00:00
Ludovic V 0 Reputation points
edited the question 2026-10-13T16:24:22.6733333+00:00
Ludovic V 0 Reputation points