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2 answers One of the answers was accepted by the question author.

j'ai la messagerie outlook;dans cette messagerie,il y a un compte @sfr.fr:il ne reçoit et n'envoie plus de mail

j'ai d'abord supprimer ce compte puis ensuite je l'ai remis(reparer) et impossible de se connecter avec mon fournisseur SFR;j'ai contacter SFR :les coordonnees IMAP et (je ne sais plus l'autre nom) sont bonnes,mon mot de passe est bon;SFR m'a dit que…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-10T08:10:51.2766667+00:00
bruno oms 0 Reputation points
accepted 2026-10-10T17:39:27.49+00:00
bruno oms 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to get a refund for unused storage

On August 2026, I was billed for Azure Subscription 1 with a storage I did not use. I asked for a refund and I received it. The system keeps on billing me the same amount of charges. I received the same invoice for the period of 9/1/2026-9/30/2026. …

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,887 questions
asked 2026-10-10T17:02:29.7666667+00:00
Yolande Tra 0 Reputation points
accepted 2026-10-10T17:37:28.8533333+00:00
Yolande Tra 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to contact support

Why is it so hard to contact support? I'm getting billed for an unknown tenant ID. When I log in with the email address the bill is going to I only see my "normal" tenant ID. If I specifically try to login to that tenant ID and select…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,050 questions
asked 2026-10-10T17:23:53.3633333+00:00
Matthew Findley 0 Reputation points
accepted 2026-10-10T17:35:57.5533333+00:00
Matthew Findley 0 Reputation points
1 answer One of the answers was accepted by the question author.

I accidentally paid for my renewal of Microsoft 365 twice. I need a refund.

I paid with a Mastercard. Then accidentally paid with PayPal. Please refund my PayPal.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-10T16:40:35.42+00:00
Candy Lane 0 Reputation points
accepted 2026-10-10T17:15:59.2866667+00:00
Candy Lane 0 Reputation points
1 answer One of the answers was accepted by the question author.

Windows 11 unable to get two monitors working with new ASRock B850M-C motherboard

I have installed a new ASRock B850M-C. I was told I could use both the integrated graphics and a graphics card, but that's not working and this issues will be a post elsewhere. I enabled priority to the graphics card in the BIOS and plugged in a MSI…

Windows for business | Windows 365 Business
asked 2026-10-04T21:19:04.7633333+00:00
OHPRS Admin 316 Reputation points
accepted 2026-10-10T16:34:21.3233333+00:00
OHPRS Admin 316 Reputation points
2 answers One of the answers was accepted by the question author.

Xbox privacy settings keep reverting to “Friends” after a region change

Hello, I have a problem with my Xbox Series S privacy settings and Discord voice chat. My Xbox region was originally set to Poland. I changed it to the United Kingdom, and I received a notification asking me to verify my age. I skipped the verification…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-10T15:26:05.4566667+00:00
Uladzislau Siarebranikau 0 Reputation points
commented 2026-10-10T16:25:39.89+00:00
Nathan Roberts (SN) 13,711 Reputation points Student Ambassador Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Rescheduling exam

Hi i scheduled my sc300 exam for this 10 oct 26 which i did through a Microsoft discounted voucher ..and the validity was till 18oct26 now when I am trying to reschedule it again but not allowing me saying voucher restrict6it expired as it was…

Community Center
Community Center

A forum category for discussions about the Microsoft Q&A website itself, including feedback, bugs, suggestions, and community programs.

14 questions
asked 2026-09-23T06:55:21.1+00:00
Prateek Girdhar 20 Reputation points
edited the question 2026-10-10T15:29:38.4333333+00:00
Prateek Girdhar 20 Reputation points
2 answers One of the answers was accepted by the question author.

Request to Close an Incomplete Azure Account Registration

Important clarification: I want to close the incomplete Azure registration, not troubleshoot or continue signing up. Hello Microsoft Azure Support Team, Thank you for reviewing my question. I would like to clarify my exact situation. First, I tried to…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,010 questions
asked 2026-10-09T17:23:04.7566667+00:00
Pranto Adhikary 40 Reputation points
commented 2026-10-10T15:23:35.8233333+00:00
David Seabrook 165 Reputation points
3 answers

Response Times for Data Protection Team on MFA Lockout

Hello, What is the expected response time for the Microsoft Data Protection / Tenant Recovery team after a Microsoft 365 Business support case has supposedly been escalated? We are locked out of a Microsoft 365 Business tenant because the sole Global…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-18T12:43:24.8366667+00:00
Joyce 0 Reputation points
commented 2026-10-10T15:18:21+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Why can't I highlight text with my mouse? (Word for Windows)

I click across text in a Word document, but it does not highlight the text. Therefore, I can't do anything to the text.

Microsoft 365 and Office | Word | For home | Windows
asked 2025-10-19T04:03:04.2666667+00:00
Rod Lee 20 Reputation points
edited the question 2026-10-10T14:56:03.42+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
3 answers

Select all in New Outlook

Why did you get rid of the Select All box in New Outlook? It's really frustrating!

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-07T18:24:21.6466667+00:00
YM 0 Reputation points
commented 2026-10-10T14:41:50.76+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Need Product Key

I have a receipt for my 365 renewal, how do I get the product key? My account says I DIDN"T pay, but I did.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-09T17:00:56.23+00:00
Kim r 20 Reputation points
commented 2026-10-10T14:38:33.48+00:00
Kim r 20 Reputation points
2 answers

i am living in iran . i am have windows 11 26h2 iso . please help

windows 11 iso version 26h2 region english united

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-10T14:01:35.65+00:00
Alone 0 Reputation points
recommended 2026-10-10T14:17:11.3666667+00:00
Dio Xavier 297.1K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

missing the three dots typing indication in Teams chat

Some of my Teams user report that they are missing the three dots typing indication if someone else is currently typing in Teams chat

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,081 questions
asked 2025-09-01T07:59:37.4933333+00:00
Rachal Camp 80 Reputation points
answered 2026-10-10T14:03:52.25+00:00
Personal Mails 0 Reputation points
3 answers One of the answers was accepted by the question author.

my alpha account

I lost my phone and I want my alpha account back pls send the code into my email account

Community Center | Not monitored
asked 2026-10-08T07:03:43.0266667+00:00
Usman Adamu 20 Reputation points
edited the question 2026-10-10T14:00:59.2566667+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

sea of theives i loss my id

마이크로소프트로 로그인되어있던 아이디들이 먹통이되서 로그인 패스워드를 변경하였는데 기존에 즐겨왔던 계정은 사라지고 캐릭터를 새로 만들라는 창이뜨면서 지금까지 플레이해온 계정이 리셋이 되어있습니다 스팀에는 제가 사용한시간 그동안 플레이해오며 달성한 도전 과제등 증거는 있는데 기존의 아이디로 다시로그인을 하니 모든게 다날아갔습니다 복귀를 해주셨으면 합니다 도와주세요

Windows for home | Windows 11 | Gaming
asked 2026-10-08T16:16:31.8466667+00:00
minseok 20 Reputation points
commented 2026-10-10T13:51:23.8466667+00:00
Carl-L 23,195 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Print to PDF ignores A4 page size, while Word PDF export removes floating images

Title: Microsoft Print to PDF ignores A4 page size, while Word PDF export removes floating images Post: I create educational materials in Microsoft Word in both A4 and US Letter versions. My A4 Word documents are correctly set to 8.27 × 11.69 inches (210…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-10T08:38:54.5266667+00:00
NinaDosRios 0 Reputation points
accepted 2026-10-10T09:47:05.49+00:00
NinaDosRios 0 Reputation points
1 answer One of the answers was accepted by the question author.

Junk Mail folder suddenly emptied!

This morning I have found my junk mail folder empty. I got connected to Microsoft chat 4 times and when I raise the issue, it disconnects immediately. What is wrong?

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-07T13:27:14.7033333+00:00
Hamdi Sellami 20 Reputation points
commented 2026-10-10T09:33:51.13+00:00
Hamdi Sellami 20 Reputation points
1 answer One of the answers was accepted by the question author.

Someone is trying to sign in to my Microsoft account multiple times every day

Every day, I receive numerous login attempt notifications in my Microsoft Authenticator app. Each time, I have to reject the request by selecting "It's not me." I have already changed my password several times, but this hasn't helped – I…

Microsoft Security | Microsoft Authenticator
asked 2026-08-10T09:36:42.6366667+00:00
Egor Bova 20 Reputation points
commented 2026-10-10T09:22:09.8166667+00:00
Nathan Roberts (SN) 13,711 Reputation points Student Ambassador Volunteer Moderator
5 answers One of the answers was accepted by the question author.

How can I improve the performance of my Azure Virtual Machine?

Hello, I am using an Azure Virtual Machine for a small application. Recently, I noticed that the application is running slowly, especially when multiple users access it at the same time. I would like to know what steps I can take to improve the…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,408 questions
asked 2026-09-15T16:59:46.75+00:00
Sudhakar R 20 Reputation points
answered 2026-10-10T07:55:38.76+00:00
Kishore P 0 Reputation points