712 questions with Microsoft 365 and Office | Word | For home | iOS tags

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2 answers

Word for iPad hangs and is terminated by the system watchdog (0x8BADF00D) on iPadOS 26.7

Hello, I'm experiencing a recurring issue with Word for iPad on my iPad Pro (iPad17,1) running iPadOS 26.7 (build 23H24). The app version is 2.113.26091116 (2.113.5). Problem: Word periodically stops responding and then gets force-closed by the system.…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-21T10:21:59.2466667+00:00
Marina Kramskaia 0 Reputation points
commented 2026-10-04T08:22:43.9433333+00:00
Kai-H 27,725 Reputation points Microsoft External Staff Moderator
2 answers

Word keeps freezing on i-pad since latest update, and I have tried all the suggestions on the forums. Why have we heard nothing from Microsoft?

Since the recent IOS update Word, which was completely fine before, keeps freezing every few seconds. I have tried the fixes on this and other forums (short of a factory reset) but nothing helps. I’m paying quite a lot for my subscription and I NEED it.…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-27T15:44:57.76+00:00
Suzy 0 Reputation points
commented 2026-10-03T05:19:14.3833333+00:00
Suzy 0 Reputation points
2 answers

WORD APP IS FREEZING ON IPAD PRO FOR SEVERAL DAYS NOW.

I use the word app from Microsoft 365 on my iPad Pro has the latest updates and is only six months old, the newest version. Initially, it seemed to be having trouble syncing with OneDrive with the OneDrive icon spinning constantly. Now it is just…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-27T13:41:11.8933333+00:00
James Oelschlager 10 Reputation points
answered 2026-10-03T00:05:03.5566667+00:00
EmilyS_726 30,260 Reputation points Volunteer Moderator
2 answers

Word friert beim Schreiben und Bearbeiten

Guten Tag, ich habe seit einiger Zeit ein Problem mit Microsoft Word auf meinem iPad. Word friert während der Bearbeitung immer wieder komplett ein und reagiert dann nicht mehr. Das Problem tritt bei verschiedenen Dokumenten auf, insbesondere: während…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-10-01T12:18:32.4933333+00:00
Weiß Melanie 0 Reputation points
answered 2026-10-03T00:00:46.4366667+00:00
EmilyS_726 30,260 Reputation points Volunteer Moderator
2 answers

Microsoft 365 Family Plan support

How do I add someone to my Microsoft 365 family account?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-10-02T15:07:23.3933333+00:00
Laurenne Sayles 0 Reputation points
answered 2026-10-02T15:42:06.5966667+00:00
Diana Mariz 10,945 Reputation points Independent Advisor
1 answer

Word freezing/crashing on iPad Pro

For the last month, I have had issues with Word freezing/crashing on iPad Pro. It has gotten so bad that sometimes as soon as I launch Word, within seconds, the app freezes and the cloud spinner continues spinning until it stops and the app remains…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-25T14:55:00.1166667+00:00
Keith McCabe 15 Reputation points
commented 2026-10-01T16:09:28.0666667+00:00
Emma Gildenmeister 0 Reputation points
1 answer

Track Changes deletions not showing despite troubleshooting

So I have checked I have a fully updated Word and IOS, I've made sure tracked changes is showing in line rather than balloons, deletions are turned on and I'm in 'All Markup' mode. But still deletions and moved text are not showing. What do I do?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-30T17:46:02.7933333+00:00
Koterwas, Keara 0 Reputation points
edited an answer 2026-10-01T02:51:14.6533333+00:00
Norah-L 11,410 Reputation points Microsoft External Staff Moderator
2 answers

Consistent Issues with Word for ios

I have been using word on my iPad Air for a few years. I’ve encountered a host of problems in the last year and nothing seems to be getting fixed. Some of these issues go away occasionally but they always return after every update. They’ve all just…

Microsoft 365 and Office | Word | For home | iOS
asked 2025-10-11T21:33:30.1933333+00:00
Hannah Thompson 120 Reputation points
commented 2026-09-29T19:18:51.9366667+00:00
Morad IRDF 0 Reputation points
2 answers

WORD STILL NOT WORKING ON IPAD PRO RUNNING IPADIOS VERSION 27.0.1

I have tried work around suggested by Microsoft including deleting and updating the Word app, creating new signing credentials for WORD, putting IPAD in AIRPLANE MODE and it still freezes. Are their other Microsoft options, or do I need to reset the…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-29T11:58:23.04+00:00
James Oelschlager 10 Reputation points
answered 2026-09-29T12:36:55.02+00:00
EmilyS726 270.5K Reputation points Independent Advisor
2 answers

Word freezes randomly on ipad air after recent update

Word suddenly freezes randomly, but most often within minutes. It does not unfreeze, i have to force shut down the app. I have tried already these in several combinations: offloading, removing, reinstalling, signing out from all devices, accessing…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-21T10:56:59.5833333+00:00
midas TH 5 Reputation points
commented 2026-09-28T14:52:34.47+00:00
TJ Trapp 0 Reputation points
2 answers

Word App on iPhone Freezes after 3 minutes - was actively typing and not typing as well

I am having issues with the Word app on my iPhone 16 Pro Max. It continues to freeze after about 3 minutes, often when I’m typing or scrolling. I have located the current Microsoft/Apple Os issue page and completed their recommendations (update Word…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-22T16:54:48.8566667+00:00
Karissa 0 Reputation points
commented 2026-09-24T09:09:12.1+00:00
Kai-H 27,725 Reputation points Microsoft External Staff Moderator
1 answer

I cancelled last month. Please refund the €99 charged today. I cannot afford it.

Hello, I’m contacting you regarding the €99 payment that was taken from my PayPal account this morning for my Microsoft 365 subscription. I had already requested to cancel my subscription on the Microsoft website about a month ago because I no longer…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-21T06:29:11.19+00:00
Amir Azari 0 Reputation points
edited an answer 2026-09-21T10:53:14.8133333+00:00
Lychee-Ng 28,915 Reputation points Microsoft External Staff Moderator
1 answer

Blank word document on iphone

I recently opened a document on my Iphone, only to find it blank. I am able to use the read aloud function in Word on my phone with the blank document. When I open the same document on my computer, I can see everything. How can I fix this?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-15T00:20:48.7633333+00:00
Sam G 0 Reputation points
commented 2026-09-21T06:34:49.23+00:00
Norah-L 11,410 Reputation points Microsoft External Staff Moderator
1 answer

Need to recover a file

My iPad crashed and half my work is gone. I had autosve on and it didn’t save my last hour of work. I tried file recovery and the last hour isn’t there.

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-20T20:56:59.9933333+00:00
Gieger, Kara 0 Reputation points
edited an answer 2026-09-21T01:51:06.07+00:00
Zahid Barrera Ramirez 400 Reputation points
1 answer

Can’t use word on iPad

Can’t get word to allow me to add my iPad. I have read all recommendations and tried. They are not working

Microsoft 365 and Office | Word | For home | iOS
asked 2026-03-04T00:02:52.48+00:00
steven bowsher 0 Reputation points
commented 2026-09-20T09:26:17.1866667+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
3 answers

Update on IOS devices prior to July 13

Don’t see how to update Word etc on iPad and iPhone prior to July 13. I do not see “About Word” as described in your instruction email

Microsoft 365 and Office | Word | For home | iOS
asked 2026-06-20T14:24:38.95+00:00
Keith Cook 10 Reputation points
commented 2026-09-13T16:17:11.1566667+00:00
N Millwood 0 Reputation points
1 answer

Refund subscription

I have not used my Word account since money has been collected. Am I able to cancel my subscription and receive a refund?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-12T19:24:54.59+00:00
myeshia thompson 0 Reputation points
answered 2026-09-12T20:00:06.9666667+00:00
John Jefferson Doyon 88,900 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Cannot type Vietnamese in table in Word for IOS

It weird that just after first row, I cannot type Vietnamese. I am using latest Word version on IOS 26.6.1, Iphone 17

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-09T08:02:11.3733333+00:00
Le Quang Huy 20 Reputation points
accepted 2026-09-10T08:36:31.7+00:00
Le Quang Huy 20 Reputation points
2 answers

Typing apostrophe results in extra space

On iPad but not on MAC when I type "don't" I get "don' t". How do I fix this?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-09-04T15:52:41.27+00:00
dlbuch 0 Reputation points
commented 2026-09-06T06:59:56.56+00:00
Hendrix-V 19,485 Reputation points Microsoft External Staff Moderator
1 answer

365 Word App opens as Copilot

I have just installed 365 and Excel and PowerPoint open as expected, but Word opens as Copilot - can anyone help resolve this?

Microsoft 365 and Office | Word | For home | iOS
asked 2026-08-22T15:38:59.3866667+00:00
Michael Scott 0 Reputation points
commented 2026-08-28T06:45:18.2933333+00:00
Hendrix-V 19,485 Reputation points Microsoft External Staff Moderator