Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,276 questions
2 answers
use of Co-Pilot and unexpected chuck-off
I am a paying Microsoft 365 customer. I find it extraordinary that after approximately five minutes of interaction with the Copilot service I was informed that I had exhausted my permitted usage and should return at 10:00. This is not the experience I…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-10-07T14:47:51.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 1%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Hope
0
Reputation points
edited a comment
2026-10-08T23:36:27.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
13,850
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to update address
I repeatedly get this error message: I have deleted and re-entered the information. I've tried entering it when I pay and from the address book. I've deleted the credit card and re-entered it. I've tried credit card and paypals. I'm entering the address…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,276 questions
asked
2026-10-01T15:32:09.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 26%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kristen Evenson
0
Reputation points
commented
2026-10-08T23:34:37.2433333+00:00
Kristen Evenson
0
Reputation points
1 answer
How to I stop Microsoft from disabling macros in my Excel files that are truested?
How to I stop Microsoft from disabling macros in my Excel files that are trusted?
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,747 questions
asked
2026-10-08T23:32:27.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Henry Samuel
0
Reputation points
answered
2026-10-08T23:32:45.4033333+00:00
AI answer
1 answer
How to fix intune wifi policy misconfiguration?
We got new ipads meant for kiosk so i was able to add one of them to our system fairly easily. I forgot to make a configuration to ensure that the ipads stay on a certain wifi network. After i made the configuration I think it was wrong since the iPad…
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
2,224 questions
asked
2026-10-08T18:41:11.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 79%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bobby Booker
0
Reputation points
answered
2026-10-08T23:32:12.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hshkhar
0
Reputation points
1 answer
Unable to log in to hotmail
Thank you in advance ...............................................................................................................................................................................................................
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,298 questions
asked
2026-10-08T15:54:10.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Thomas J Browne
0
Reputation points
answered
2026-10-08T23:30:35.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,510
Reputation points Microsoft External Staff
Moderator
2 answers
Avita magus II touchscreen driver issue
I lost the touchscreen driver on the Avita magus II after reseting the operating system and the support website does not exist anymore. What can i do to find it?
Windows for home | Windows 10 | Windows ink and touch
592 questions
asked
2026-10-05T20:35:57.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 13%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jennifer Dubinski
0
Reputation points
commented
2026-10-08T23:29:14.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
125K
Reputation points
Independent Advisor
2 answers
URGENT: 6,800 Outlook/Hotmail Emails Lost, Support Loop Preventing Human Assistance
I urgently need help reaching a human Outlook.com/Hotmail.com support agent. Approximately 6,800 emails spanning the last two years disappeared from my Junk Email folder, where they were accidentally moved. I believe all were removed about 20 days before…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,093 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
2 answers
I have lost function of my start button on my Win 11 PC
I have lost functionality of my START Button and saved application icons on the desktop. Nothing happens when I click my left mouse button on the start button. If I Right click I get a Menu that only works on a few items. Many of the needed applications…
Windows for home | Windows 11 | Performance and system failures
32,575 questions
asked
2026-10-08T22:51:42.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 66%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sarge-Charge
0
Reputation points
answered
2026-10-08T23:27:15.3566667+00:00
Ivan B
125K
Reputation points
Independent Advisor
0 answers
Someone has hacked into our Microsoft 365 account.
Someone from Indonesia has hacked into our Microsoft 365 account. It got messy, got access to credit cards, airline mileage accounts and so on. We've done all the cleansing, new accounts, new cards, new passwords, loaded new security programs, and emails…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,352 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 2%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
0 answers
unable to change password for netextender
I am having trouble resetting my password- I used the authenticator app - got a code - changed my password- but netextender does not recognize the new password
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-08T23:27:00.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maryann Rodriguez
0
Reputation points
asked
2026-10-08T23:27:00.5+00:00
Maryann Rodriguez
0
Reputation points
1 answer
How to fix sent emails that I can't read in MS outlook on my macbook
I use Outlook for Mac 16.113.2 on macOS 26.6.2 with a BTinternet account. Sent messages before 5 September 2026 are readable. Messages sent after that date appear in Outlook, but their bodies are blank—even when opened in a separate window. This affects…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,682 questions
asked
2026-10-03T14:12:57.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 10%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jean Rogers
0
Reputation points
commented
2026-10-08T23:25:15.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,790
Reputation points Microsoft External Staff
Moderator
3 answers
how to fing a symbol in word
I need help with Microsoft Word. There used to be an icon that helped correct punctuation when writing a letter. And. The way the letter is written. It helps you format. The letter properly. And for some reason I can’t find that icon that used to appear…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,871 questions
asked
2026-10-08T21:07:25.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 59%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mike DiMatteo
0
Reputation points
answered
2026-10-08T23:22:19.1733333+00:00
Doug Robbins - MVP - Office Apps and Services
323.7K
Reputation points MVP
Volunteer Moderator
1 answer
How do I reactivate an old msn email account?
How do I reactivate an old msn email account? I have not used it for a few years. Thank you.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,093 questions
asked
2026-10-08T23:21:40.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
WENDY STEVENSON
0
Reputation points
answered
2026-10-08T23:21:53.9966667+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
How to retrieve Inbox emails between a lapsed and renewed subscription
I have not received emails for 4 days due to "storage" issue. I renewed my subscription Microsoft 365 today. But I am not seeing any emails from the last 4 days that did not get through to my Inbox. Is there a way to retrieve those…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,093 questions
asked
2026-10-08T16:54:31.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shirley Mendes
0
Reputation points
commented
2026-10-08T23:20:08.9166667+00:00
Shirley Mendes
0
Reputation points
1 answer
URGENT Receiving Microsoft purchase and subscription emails for another account
Hi, I’m receiving genuine Microsoft/Xbox purchase and subscription emails for purchases that I have not made. I have checked my own Microsoft account and: The purchases do not appear in my Order History. The subscriptions do not appear under Services…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,907 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
How do I sign-in to hotmail.com
I go to hotmail.com and outlook comes up. I don't understand this sign-up.
Windows for home | Other | Apps
6,626 questions
asked
2026-03-09T14:53:05.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 82%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Donna Sorn
10
Reputation points
answered
2026-10-08T23:13:44.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
GARFIELD BROWN
0
Reputation points
2 answers
Banned for no reason
Has anyone else had issues with getting banned for a group post with nothing bad in it, but you can’t appeal it either
Windows for home | Other | Gaming
4,397 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 68%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
2 answers
how to reinstall windows hello
how do you reinstall hello window biometrics to my computer
Windows for home | Windows 11 | Install and upgrade
9,325 questions
asked
2026-10-08T22:27:03.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dean Kinblom
0
Reputation points
answered
2026-10-08T23:12:06.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
86,090
Reputation points
Independent Advisor
2 answers
Is it possible to talk to a person
I cannot find or reactivate Word and Excel and I guess other related features/problems. I think it happened after a recent UPDATE. I am confused with instructions I read and would like someone to walk me through fixing, finding my6-3700es. Thank you. J…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,378 questions
asked
2026-10-08T22:44:39.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Judith Wolfe
0
Reputation points
answered
2026-10-08T23:10:59.52+00:00
Bulldog
4,785
Reputation points
1 answer
my name on the emails has changed when i input my email address
my name on the emails has changed when i input my email address why? could i have my name back please
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,093 questions
asked
2026-10-08T23:09:05.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 45%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joseph moloney
0
Reputation points
answered
2026-10-08T23:09:20.79+00:00
AI answer