Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
91 questions
1 answer
One of the answers was accepted by the question author.
Adding a person to a family subscription
Hi My subscription has run out. My partner and I would like to share a family account. His subscription has run out can I add him to a family account once his has run out?
Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked
2026-10-07T04:16:47.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 47%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Keeli Hennessy
20
Reputation points
accepted
2026-10-07T07:48:44.3+00:00
Keeli Hennessy
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Made video with snipping tool doesn't work
I tried Snipping tool for the audio and video online meeting recording, for a few minutes, and it was working fine. Today had 2 hour google meeting and got a file of 5,25GB with no sound and video. Can I recover it somehow? It's very very important!
Windows for business | Windows 365 Business
2,817 questions
asked
2026-10-06T12:47:45.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 30%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jovan Rikanovic
20
Reputation points
commented
2026-10-07T07:45:13.69+00:00
Jovan Rikanovic
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Communication Services: Issue with Enabling Dynamic Alphanumeric Sender ID — Not Available
Problem description I am trying to enable the Dynamic Alphanumeric Sender ID feature in Azure Communication Services, but the option is not available in the portal, despite documentation indicating support. The same problem persists across multiple…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,821 questions
asked
2026-09-29T14:20:07.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 41%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Baptiste Bellot
20
Reputation points
accepted
2026-10-07T06:44:58.31+00:00
Baptiste Bellot
20
Reputation points
1 answer
One of the answers was accepted by the question author.
tôi không thể chuyển tài khoản office sau khi ổ cứng của tôi bị hỏng
tôi đã đăng nhập tài khoản office vào và ổ cứng của tôi bị hỏng, sau khi thay ổ cứng mới thì office đã báo tôi chỉ có thể đăng nhập trên một thiết bị, làm thế nào để tôi có thể chuyển tài khoản qua ổ cứng mới
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,343 questions
asked
2026-10-07T01:45:17.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 12%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Truong Huynh
20
Reputation points
accepted
2026-10-07T06:37:39.19+00:00
Truong Huynh
20
Reputation points
1 answer
One of the answers was accepted by the question author.
When is the collapse all by subject feature coming to the new Outlook?
Hi Microsoft, When can we expect the collapse all by subject feature to come to the new Outlook? This feature was available and extremely valuable in the Classic Outlook version. If we sort emails in a folder by subject, we used to be able to right…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,482 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 72%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Got a fake virus popup, closed it without sharing info — do I need to worry?
I really need urgent help. A very scary popup suddenly came up on my Windows 10 screen, it looked like a virus warning and really frightened me. I hung up and closed everything immediately. I did NOT click any links, did NOT call any number, and did NOT…
Windows for home | Other | Security and privacy
2,825 questions
asked
2026-10-07T05:01:10.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 57.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shyam Sundar
20
Reputation points
answered
2026-10-07T05:04:39.36+00:00
Shyam Sundar
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Forgotten the administrator password
I am the only Global Administrator for our Microsoft 365 tenant. I have forgotten the administrator password. Self-service password reset says that the password cannot be changed because this is an administrator account. There is no other Global…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,464 questions
asked
2026-10-05T05:09:46.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 2%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rushin Panchal
20
Reputation points
commented
2026-10-07T04:59:40.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
1,930
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I got error code "0x80246019" while updating windows 11 from 25h2 to 26h2 in settings : windows update.
So I was updating my windows 11 from version 25h2 to 26h2 and i got this error code "0x80246019" and it said I can't update. I am running a 5 year old Dell Inspiron 3501 with an i5 1135G7 and a Nvidia GeForce MX330 and 24 gb of memory with…
Windows for home | Windows 11 | Windows update
15,630 questions
asked
2026-10-06T11:56:04.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 86%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Devansh Arora
20
Reputation points
accepted
2026-10-07T04:44:41.0933333+00:00
Devansh Arora
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to verify custom domain in Entra — domain appears associated with another tenant
I own and control the DNS for progrezo.com through GoDaddy and am trying to verify the domain in my Microsoft Entra tenant. My current Entra tenant is: 858d74e4-4298-434e-9d10-2154a19b8f47 Microsoft gave me the TXT verification value: MS=ms90590531 The…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,309 questions
asked
2026-10-06T12:23:17.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 49%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Cathy Wood
20
Reputation points
commented
2026-10-07T03:33:30.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mohamed Kabesh
81
Reputation points
2 answers
One of the answers was accepted by the question author.
Windows 8.1 to Windows 10 Pro in 2026
Hello, Can I currently upgrade from Windows 8 to Windows 10 while retaining my license?
Windows for home | Windows 10 | Licensing and activation
6,828 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 65%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Sole Global Administrator locked out due to Microsoft Authenticator MFA loop – Tenant Recovery needed
Hello, I am locked out of the Global Administrator account for my Microsoft 365 Business tenant because Microsoft Authenticator MFA cannot be completed. The issue started after replacing my iPhone. When I try to sign in with the Global Administrator…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,274 questions
asked
2026-10-07T00:50:36.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 0%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
KAZUO FUJII
20
Reputation points
accepted
2026-10-07T03:29:14.42+00:00
KAZUO FUJII
20
Reputation points
3 answers
One of the answers was accepted by the question author.
How to connect to Azure Foundry Playground and Agent via Private Endpoint
My environment is configured as follows: A virtual machine (VM) located in the corporate network (A) An Azure Foundry resource created in the East US 2 region. I have also created a Private Endpoint in the Southeast Asia region (B) The VM (A) is…
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
127 questions
asked
2026-06-05T10:45:39.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Pham Ngoc Trung
206
Reputation points
accepted
2026-10-07T03:22:04.3733333+00:00
Pham Ngoc Trung
206
Reputation points
1 answer
One of the answers was accepted by the question author.
How to fix computer crashing and restarting when a black screen of death shows
Alright so whenever I am playing games and like 10+ minutes later, it just suddenly makes my screen freeze and I can't do anything as it ends up crashing, so I press and hold the power button to shut down, then I boot it up again after it loads, I…
Windows for home | Windows 11 | Devices and drivers
24,593 questions
asked
2025-09-16T14:43:53.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jasper Kamran
40
Reputation points
commented
2026-10-07T03:11:24.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC4%3C/text%3E%3C/svg%3E)
charidybatten-4007
0
Reputation points
5 answers
One of the answers was accepted by the question author.
yellow page color on browsers after latest windows update
How do I get rid of the yellow browser page after latest windows update? It's happening in Edge and Chrome so it's not specific to Edge. I want to go back to the white page on my browsers.
Windows for home | Windows 11 | Windows update
15,630 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 22%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
my laptop automatically shut down everytime close lid
im using latest model of surface laptop since last week , everytime i close lid , computer shut down (not sleeping mode) when i open lid. it doenst come back from sleeping mode. but opening from power off .and all my window and program is off how can i…
Windows for home | Windows 11 | Sleep and Power on, off
2,196 questions
asked
2025-07-18T13:49:45.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 93%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jindan seo
20
Reputation points
commented
2026-10-07T01:47:35.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 97%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Samera Anjum
0
Reputation points
3 answers
The SecurityHealthSystray.exe - Bad Image error
Error: The SecurityHealthSystray.exe - Bad Image error (error status 0xc000012F) Summary: I have tried plenty of different fixes and none seem to work. I noticed when I was trying to open Windows Security, the screen would be a plain black screen or…
Windows for home | Windows 11 | Performance and system failures
32,570 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 85%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Upgrading storage account from V1 to V2
Hi Team i would like to know about the storage account retirement for the V1 series if its really mandatory to upgrade V2 even after the Oct 13 will it get automatically upgraded or still it remains as V1 if it remains V1 after 13th Oct what will be…
Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
3,428 questions
asked
2026-10-06T06:31:51.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 67%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Brahmadhathan K G
20
Reputation points
accepted
2026-10-07T00:48:26.02+00:00
Brahmadhathan K G
20
Reputation points
1 answer
One of the answers was accepted by the question author.
how do i turn my mecer laptop if the power button doesn't work
my power button isn't working. how do i turn my mecer laptop without the use of the power button
Windows for home | Windows 10 | Sleep and Power on, off
3,684 questions
asked
2026-10-06T23:14:34.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 14.000000000000002%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENZ%3C/text%3E%3C/svg%3E)
NOLUTHANDO ZAMOKUHLE MNISI
20
Reputation points
commented
2026-10-07T00:47:33.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
125K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Scheduled AZ-104 Exam Not Showing on Microsoft Learn Credentials Dashboard
Hello Microsoft Support Team, I have scheduled my AZ-104: Microsoft Azure Administrator exam through Pearson VUE for October 14, 2026. However, my exam appointment does not appear under Credentials -> Certifications or Upcoming Appointments on my…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,211 questions
asked
2026-10-06T14:59:17.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Md. Shourawandy
20
Reputation points
accepted
2026-10-07T00:35:05.2333333+00:00
Md. Shourawandy
20
Reputation points
1 answer
One of the answers was accepted by the question author.
HACKED ACCOUNT
The hacker added his email and removed mine and my phone number now support wont help with the forms i have xbox serial number device id i have my computer ID my IP screenshots of receipts of purchases Redeem code i used to activate a game the forms just…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,033 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)