2,933 questions with Outlook | Web | Outlook on the web for business | Email tags

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2 answers

Email Images Not Displaying for Recipient

The recipient is unable to view images in received emails. The images are not displaying properly.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-09T04:03:15.6133333+00:00
Orawan Chaichot [TH-KEC] 0 Reputation points
commented 2026-10-11T01:52:50.4433333+00:00
Teddie Dang 1,460 Reputation points Independent Advisor
1 answer

Unable to access a shared inbox but can access others

I have access to multiple shared inboxes and 1 of them is not working for several of its shared users. All users have full access and permissions needed, all devices and apps up to date, diagnostics ran, all things in the admin center are correct and…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-09T20:40:09.8833333+00:00
Veronica Harrison 0 Reputation points
answered 2026-10-09T20:57:25.9633333+00:00
Kai-L 20,020 Reputation points Microsoft External Staff Moderator
1 answer

Unable to get into my email

Message: [Moderator note: Personally Identifiable Information removed] BootResult: configuration Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined err:…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-08T18:48:42.7833333+00:00
Stephanie Couyoute 0 Reputation points
commented 2026-10-09T19:56:00.6633333+00:00
Ryan-N 16,135 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

I setup a rule to forward emails to an email list if an email is received from a specific address, but its not working

I setup a rule to forward emails to an email list if an email is received from a specific address, but its not working. Its set up correctly with "Rules 2. Add a condition" "From" email address: ******@risinglink.com, "Add an…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T23:55:42.66+00:00
Huynh, Steven - REE-ARS 20 Reputation points
commented 2026-10-09T16:00:06.5966667+00:00
Huynh, Steven - REE-ARS 20 Reputation points
1 answer

Outlook search results no longer showing beginning of emails

Outlook search results are no longer showing the first few lines of emails in the preview. Instead, they show random sections of the email including signatures, footers and previous replies. This has made finding emails much more difficult. The issue…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-09T03:31:01.0666667+00:00
Joe Russ 0 Reputation points
commented 2026-10-09T05:31:52.7633333+00:00
Jade Ng 15,945 Reputation points Microsoft External Staff Moderator
3 answers

https://outlook.cloud.microsoft/mail/ no longer working. And now forcing me to use a LIVE website

I can no longer login to my webmail: https://outlook.cloud.microsoft/mail/ It ceases to function. But for some reason I'm often forced into a LIVE version of checking my email. What it going on here?

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T21:57:51.7166667+00:00
Scott Mosher 0 Reputation points
commented 2026-10-08T23:01:49.94+00:00
Jay1 Tran 1,705 Reputation points Independent Advisor
3 answers

How to disconnect Copilot From Any Connection to My Microsoft Account

I found that copilot has access to my email, it can read emails and attachments to summerize or do other things. I hate that this happening without clear indication that this is going to happen. I also hate microsoft products including windows 11 (for…

Outlook | Web | Outlook on the web for business | Email
asked 2026-04-03T13:45:31.2366667+00:00
Mohammed 0 Reputation points
answered 2026-10-08T17:57:29.3266667+00:00
Hornblower409 16,580 Reputation points
1 answer

Cant log into email

UTC Date: 2026-10-08T11:56:52.534Z Client Id: [Moderator note: Personally Identifiable Information removed] Session Id: [Moderator note: Personally Identifiable Information removed] Client Version: 20260925004.10 BootResult: configuration Back Filled…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-08T12:07:06.2233333+00:00
George O'Hara Motors 0 Reputation points
commented 2026-10-08T15:02:09.17+00:00
Demi Nguyen 2,500 Reputation points Independent Advisor
1 answer

In Outlook 365 online - how do you search for emails without a category

In Outlook 365 online ( I have an exchange account - but I assume it is the same even if otherwise ), how can we search for all emails WITHOUT a category assigned. I have tried all sort of options in the search field - but nothing works. You guys really…

Outlook | Web | Outlook on the web for business | Email
asked 2025-11-06T07:09:30.65+00:00
RJ-0735 0 Reputation points
commented 2026-10-08T00:26:07.57+00:00
Mat Chiaroni 0 Reputation points
1 answer

We are not receiving emails from Efax Corporate

Good Morning, Our faxes from EFAX corporate are not coming through in our inbox. We contacted Efax Corporate and they confirmed that the email was bounced back from Outlook end. Can you please assist us.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T16:52:22.44+00:00
Caring Hands Services INC 0 Reputation points
commented 2026-10-07T20:41:39.9066667+00:00
Kai-L 20,020 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving emails

I have not been receiving any emails for over 36 hours. I am able to send emails. I have rebooted, tried online version, other computers, and my mobile device.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T19:32:15.45+00:00
Elizabeth Holdenberg 0 Reputation points
commented 2026-10-07T20:39:20.72+00:00
Lin v 1,550 Reputation points Independent Advisor
3 answers

Cant delete emails and the storage is full nothing is working to free up space

Tried all options so far to delete emails and the storage folder doesn't change it wont delete the emails at all

Outlook | Web | Outlook on the web for business | Email
asked 2026-03-13T11:22:08.6766667+00:00
Wayne Simcoe 0 Reputation points
commented 2026-10-07T20:15:30.87+00:00
Olathe Guy 0 Reputation points
1 answer

Microsoft Graph Outlook Email API Production and Security Requirements

We are developing our own CRM platform and integrating Outlook/Microsoft email using Microsoft Graph API and OAuth 2.0. Our use case: Users connect their personal or business Microsoft email accounts, and our CRM synchronizes emails into MongoDB so users…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T13:38:02.8766667+00:00
Allen Satani 0 Reputation points
commented 2026-10-07T14:10:10.61+00:00
Liora 2,330 Reputation points Independent Advisor
2 answers

hi i need to change a password for my email but it tells me to contact my administrator

hi i need to change a password for my email but it tells me to contact my administrator i dont know how to do that

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T13:16:24.6433333+00:00
JULIA DUNNETT 0 Reputation points
commented 2026-10-07T08:01:35.1433333+00:00
Aetherin 3,005 Reputation points Independent Advisor
1 answer

Unable to preview attachments sent in emails

Friday October 2nd 2026 a few members of my organization reported they were unable to preview attachments sent to them (PDF, Word, Excel). After deleting their local profile they were able to preview the documents but have lost the "Open"…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-05T13:57:18.92+00:00
Antonioni, Nicholas 5 Reputation points
commented 2026-10-07T06:16:52.54+00:00
Alina Le 5,585 Reputation points Independent Advisor
1 answer

Trouble with main admin email

Dear Microsoft Support Team, I am contacting you regarding an urgent access issue with our business email account. Previously, we were using Gmail/Google Workspace for our business email, and Google Authenticator was configured as the two-step…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T23:50:26.08+00:00
Multiqo 0 Reputation points
edited the question 2026-10-07T01:22:24.29+00:00
Jade Ng 15,945 Reputation points Microsoft External Staff Moderator
3 answers

The drag drop of anything (email > folder in outlook), attachement) in outlook 365 web froze my page everytime

The drag drop of anything (email > folder in outlook), attachement) in outlook 365 web froze my page everytime. I have to right clic to move email to a folder or download an attachement before attaching it to another email otherwise the page froze…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-21T15:33:25.67+00:00
Medical Education (COMTL) 5 Reputation points
edited a comment 2026-10-06T18:54:39.5333333+00:00
Hendrix 2,075 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

New Outlook

Hi MS, How can you rearrange your email if you have multiply shared inboxes? In the classic version it was a simple drag and drop but the new version seems to not have any option to organize it our emails. Thank you

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-05T18:31:39.7833333+00:00
Moua, Ger 20 Reputation points
accepted 2026-10-06T12:18:08.27+00:00
Moua, Ger 20 Reputation points
2 answers

I am not receiving any new email since Monday.

Incoming mail appears to have stopped around Monday. You normally receive many emails. A recent email from your son did not arrive. Junk Email, Deleted Items and Archive are empty. There are no Inbox Rules. Your self-sent test email Testing…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-01T19:47:02.1466667+00:00
Kanto 0 Reputation points
commented 2026-10-05T23:17:10.3433333+00:00
Hendrix 2,075 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Shared Mailbox is not shown in web Outlook when trying to add it

Hello, a client of mine needs the exakt date of mails a former colleague sent over five years ago. The former colleagues mailbox still exists as a shared mailbox. So I gave my client access to that mailbox. In Outlook (classic) they can see the shared…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-05T09:42:11.76+00:00
--SAL-- 20 Reputation points
commented 2026-10-05T14:33:39.9966667+00:00
Demi Nguyen 2,500 Reputation points Independent Advisor