Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,533 questions
0 answers
Can't get into Admin Centre
I created and administered a Minecraft Education tenant. My Microsoft account is now being treated as a consumer account and I can no longer access the tenant or Microsoft Admin Center. I've been trying to reach Microsoft for a week now. I have two hours…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
My Authenticator App on both phone and Chrome booked locked in an 8 digit microsoft one time password
I have been trying for 2 weeks to get authenticator working as I need it for afinancial institution. I end up in either endless loops of sign in to my microsoft account and change password or the 8 digit one time password code
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,533 questions
asked
2026-10-09T13:14:36.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paul Boxwell
0
Reputation points
edited the question
2026-10-09T15:46:55.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
0 answers
win11 home to win11 pro upgrade failed code 0xc004f050
win11 home to win11 pro upgrade failed code 0xc004f050
Windows for home | Windows 11 | Licensing and activation
5,390 questions
asked
2026-10-09T15:07:18.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 28.999999999999996%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
VRIJAL KULKARNI
0
Reputation points
edited the question
2026-10-09T15:40:31.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,745
Reputation points
Volunteer Moderator
0 answers
Foundry Tools: Billing Issue After Deletion — Unexpected Charges Persisted
问题描述 我在使用Foundry Tools服务时遇到计费异常问题。具体表现为，我在2026年9月30日和10月1日删除了Azure OpenAI资源下的所有模型部署，预期删除后不应再产生相关费用。然而，从2026年10月5日开始，我仍然在账单中看到与模型访问相关的费用。请问为什么会出现这种情况？我希望能立即停止对已删除模型的继续计费，并核查2026年10月1日之后产生的费用是否为误收费。 环境 服务类型：Azure OpenAI（Microsoft Foundry / Azure…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
163 questions
asked
2026-10-09T11:51:50.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 42%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
YUANWEI LIU
0
Reputation points
edited the question
2026-10-09T15:39:03.0366667+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
0 answers
subitement la souris incorporee ne travaille pas. je suis obligee d'utiliser une souris externe. je voeux resoudre le probleme/ mouse interne ne fonctionne pas. que faire?
subitement la souris incorporee ne travaille pas. je suis obligee d'utiliser une souris externe. je voeux resoudre le probleme/ mouse interne ne fonctionne pas. que faire?
Windows for home | Other | Devices and drivers
6,877 questions
asked
2026-10-09T15:24:34.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pierre Shamaella Ketoura
0
Reputation points
asked
2026-10-09T15:24:34.7133333+00:00
Pierre Shamaella Ketoura
0
Reputation points
0 answers
Teams Events created in local App using personal 365 account do not arrive at invite list destination email
Teams events are no longer being received by recipients. I'm creating the Teams events using local Teams App on Windows 11 home computer. The 365 account I'm using in Teams is a personal account, not work or school. I see the Teams events in my outlook's…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
988 questions
asked
2026-10-09T15:19:11.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 33%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TacoVillaBurritoKing
0
Reputation points
0 answers
Personal email removed from Microsoft Authenticator, How to add it back on
Hello, I need assistance recovering access to my Outlook email account. I have two-step verification enabled, but I no longer have access to either of my verification methods. My account was removed from Microsoft Authenticator, and the phone number…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,593 questions
asked
2026-10-09T15:08:31.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chelsea Cornell
0
Reputation points
asked
2026-10-09T15:08:31.81+00:00
Chelsea Cornell
0
Reputation points
0 answers
Power Platform: Credential binding is broken when using the AnalysisServices connector to connect to a Power BI semantic model in a Power Apps dataflow. "Authentication failed for all Authenticators" error.
I am using the AnalysisServices connector to obtain data from a semantic model (via a DAX query). This approach works fine in Power BI - in Desktop, in the service, and in a Gen 1 dataflow. However if I copy the exact same Power Query M code into a Power…
Azure Analysis Services
Azure Analysis Services
An Azure service that provides an enterprise-grade analytics engine.
514 questions
asked
2026-10-09T14:56:35.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 83%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Burgess, Marc
0
Reputation points
edited the question
2026-10-09T15:06:27.0166667+00:00
Burgess, Marc
0
Reputation points
0 answers
how to turn off orientation lock on surface pro october 2026
I can't do it based on my surface orientation in real life, it is fixed in one view unless i go into settings to change it. I want the old way back.
Surface | Surface Pro | Display and screen
3,616 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
0 answers
driveItem delta returns an unchanged item (identical eTag, cTag and lastModifiedDateTime) across separate delta calls — is this expected?
We poll the driveItem delta API to watch a SharePoint document library folder and raise an alert when its contents change. We are seeing repeated false alarms: items are returned by delta when nothing about them appears to have changed. Setup Graph…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,215 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 59%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
0 answers
Copilot is keep crashing
I am trying to help a user, and her Copilot keeps crashing. I have tried clearing caches and did all the steps provided. Uninstalled and installed 3 times, but no change. Copilot 365 app keeps crashing, but I did the same install for my laptop, and it's…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,774 questions
asked
2026-10-09T14:40:25.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 17%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rahila Shah
0
Reputation points
asked
2026-10-09T14:40:25.8933333+00:00
Rahila Shah
0
Reputation points
0 answers
How to fix microsofts poor customer service.
You will not get help from them. good luck its all ai bots with no customer service.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,055 questions
asked
2026-10-09T14:35:52.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 77%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
James Omlor
0
Reputation points
asked
2026-10-09T14:35:52.2033333+00:00
James Omlor
0
Reputation points
0 answers
Where have my copilot agents gone?
Hi there, I created a handful of custom copilot agents for an ongoing work project, that have suddenly disappeared. Only 3 of the 7-8 are still showing up, and when I search for the others I find nothing. I really would like to avoid having to create…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
304 questions
asked
2026-10-09T14:33:34.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rebecca Mattina
0
Reputation points
0 answers
Microsoft Graph / OneDrive for Business: Does PUT /content guarantee atomic create-if-absent?
Product: Microsoft Graph API – OneDrive for Business / SharePoint Online Subject: Does PUT /content with conflictBehavior=fail guarantee atomic file creation under concurrent requests? Background We are developing an iOS application that uses OneDrive…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,215 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
0 answers
Copilot zeigt ein Limit im normalen Edge-Browser, aber nicht in der Edge-Seitenleiste – beim gleichen Konto
Hallo Moderator Vikki-T, auf Wunsch vom 09.10.26 um 11Uhr37 beim Thema how to fix copilot, dass ich ein eigenes Thema stellen soll, komme ich gerne nach. Danke für deine Antwort. Ich glaube, mein entscheidender Punkt ist nicht ganz angekommen. Es geht…
Microsoft Copilot | Other
2,249 questions
asked
2026-10-09T14:23:41.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 59%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
René Schulz
20
Reputation points
asked
2026-10-09T14:23:41.5366667+00:00
René Schulz
20
Reputation points
0 answers
Azure Managed Redis - Creation Failed with SKU not supported in your subscription / region
Hi all, We're trying to deploy Azure Managed Redis in Germany West Central, but resource creation fails with this error: Creation of Azure Managed Redis with the SKU Balanced_B3 is not supported for your subscription in Germany West Central. Please…
Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
425 questions
asked
2026-10-09T13:27:23.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 89%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cedric Ahlers
115
Reputation points
asked
2026-10-09T13:27:23.25+00:00
Cedric Ahlers
115
Reputation points
0 answers
"Access denied by your organization"
I gat that error on a windows defender popup. At the same time I get this error on any browser : ERR_SSL_VERSION_OR_CIPHER_MISMATCH when accessing websites that you would normally block for children or at work (ie the national lottery, or the Tor…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
543 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 55.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
0 answers
Azure subscription disabled — unable to pay locked invoice or create a support ticket
My Azure subscription is disabled. When I try to reactivate it, I’m asked to settle a past-due balance. The overdue invoice has Locked status. Clicking Pay now displays: “You can't pay this invoice in the portal. Please contact Azure Support for…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
770 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
0 answers
Microsoft 365 Copilot DLP – Inconsistent Enforcement Between PII, Financial and Technical SITs
Hi everyone, I'm looking to understand whether anyone else has experienced inconsistent DLP enforcement when using Sensitive Information Types (SITs) to prevent Microsoft 365 Copilot from processing sensitive information entered directly into Copilot…
Microsoft Copilot | Other
2,249 questions
asked
2026-10-09T12:16:00.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kiersten Robinson
0
Reputation points
edited the question
2026-10-09T12:17:00.4333333+00:00
Kiersten Robinson
0
Reputation points
0 answers
How to stop the hacker is attempting to access my hotmail account from Singapore?
On April 9, 2026, I purchased two SIM cards at Vista Road in South Buona, Singapore. The sim cards had a 30-day expiry date, and the female clerk asked me for an email address for registration, I gave her my hotmail address. Then, starting on March 10,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,055 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 31%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)