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How to fix APC_INDEX_MISMATCH and IRQL_NOT_LESS_OR_EQUAL on my Windows 11 pc.

Hello, I've recently been encountering a lot of BSOD on my Windows 11 pc and I've been wondering how to fix it? I would post my minidumps but the website won't allow me to. it claims its the following thread: For IRQL_NOT_LESS_OR_EQUAL is the first one…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-07T02:32:43.56+00:00
Burning Attack 0 Reputation points
commented 2026-10-07T22:13:06.9666667+00:00
Burning Attack 0 Reputation points
1 answer

How do I fix frequent IRQL_NOT_LESS_OR_EQUAL BSOD's on Windows 11

Recently I've been getting a couple of these BSOD's. It also has ntoskrnl.exe ERROR in the BSOD. For reference I have an Acer Predator Helios Neo 16, 4070, Intel 14th gen, 32Gb ram It doesn't happen all too often but it makes a weird buzzing noise…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-07T17:48:01.11+00:00
John C 0 Reputation points
commented 2026-10-07T22:12:42.6133333+00:00
John C 0 Reputation points
1 answer

Microsoft Authenticator stuck in sign-in loop — app asks me to log in, but login requires the authenticator I can’t access

I’m having an issue with Microsoft Authenticator and I’m completely stuck in a sign-in loop. The app still shows my accounts, but there’s a red error saying I need to sign in again. When I try to sign in with my password, Microsoft asks me to verify the…

Microsoft Security | Microsoft Authenticator
asked 2026-05-14T23:56:31.4933333+00:00
Meera Kumar 5 Reputation points
commented 2026-10-07T22:12:30.31+00:00
James Melton 0 Reputation points
2 answers

Bluetooth not working windows 11

theres no bluetooth on my windows 11help me troubleshoot this please

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-07T21:38:09.2033333+00:00
JASON LUCE 0 Reputation points
answered 2026-10-07T22:11:04.2866667+00:00
EmilyS726 271.4K Reputation points Independent Advisor
2 answers

I think I may have been hacked

This afternoon my screen on my laptop locked up and had page that said to call 844-404-2642 to get unlocked. He said his name was Peter. He took me through a bunch of stuff and said I had been hacked along with a lot of other stuff. He supposedly fixed…

Windows for home | Other | Security and privacy
asked 2026-10-07T22:01:17.6166667+00:00
Deborah Price 0 Reputation points
answered 2026-10-07T22:09:08.0233333+00:00
CrazyKats 19,925 Reputation points Volunteer Moderator
1 answer

Need help recovering admin access and resetting MFA - Accountnumber: TrackingID#[Moderator note: Personally Identifiable Information removed]

Dear Team, we need help that our admin: [Moderator note: Personally Identifiable Information removed]@bmhmusicforthefuture.onmicrosoft.com get once again admin access. Due to a mistake he was only admin and currently we are not able to add new…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-05T17:20:43.3066667+00:00
Johannes Humpeler 0 Reputation points
edited the question 2026-10-07T22:08:33.75+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
3 answers

https://outlook.cloud.microsoft/mail/ no longer working. And now forcing me to use a LIVE website

I can no longer login to my webmail: https://outlook.cloud.microsoft/mail/ It ceases to function. But for some reason I'm often forced into a LIVE version of checking my email. What it going on here?

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T21:57:51.7166667+00:00
Scott Mosher 0 Reputation points
edited a comment 2026-10-07T22:08:17.3866667+00:00
Jay1 Tran 1,700 Reputation points Independent Advisor
2 answers

Error code: 0xc0000142

I have tried multiple different strategies to resolving this issue and nothing seems to be working - any guidance would be greatly appreciated.

Microsoft 365 and Office | Other
asked 2026-10-05T11:49:15.88+00:00
Kevin Kelly 5 Reputation points
edited the question 2026-10-07T22:07:31.94+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
3 answers

i am buying a new laptop with windows and i want to transfer everything over

my documents, pictures and desktop are backed up on onedrive. is that all i need to do?

Windows for home | Other | Recovery and backup
asked 2026-10-07T19:48:08.0166667+00:00
michael belanger 0 Reputation points
edited an answer 2026-10-07T22:05:54.17+00:00
Bulldog 4,775 Reputation points
3 answers

Build 28120.3151 consistently wakes from sleep mode with "Night light" enabled

Build 28120.3151 consistently wakes from sleep mode with "Night light" enabled, even during the day. It does not respond to the toggle switch. The only solution is to turn HDR off and on, and then turn Night light on and off.

Windows Insider program | Windows Insider preview | Other
asked 2026-10-05T10:00:45.0933333+00:00
answered 2026-10-07T22:03:51.21+00:00
CrazyKats 19,925 Reputation points Volunteer Moderator
1 answer

I have consumed the voucher and scheduled the exam but after that i was not able to see my exam schedule in my profile

Hi Team, I have consumed the voucher and scheduled the exam but after that i was not able to see my exam schedule in my profile . Could you please help me out to identify where is this voucher which i used under the profile ******@gmail.com in 2025…

Community Center | Not monitored
asked 2026-10-07T19:46:10.6733333+00:00
shekhar saini 0 Reputation points
edited an answer 2026-10-07T22:02:17.8133333+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
4 answers One of the answers was accepted by the question author.

Correlation ID: [Nota del moderador: Se ha eliminado la información de identificación personal] Fecha/hora: 24/09/2026 16:16:43 GMT Problemas al Loguearme por one drive

Buenos dias Me puede ayudar con este caso , donde este usuario , no permite ingresar ni por la web , ni por desk de one drive , y esto me esta afectando cuando ingreso a excel y word porque me esta dando problemas al crear un archivo. [Nota del…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-01T17:38:33.0933333+00:00
accepted 2026-10-07T22:01:54.9633333+00:00
2 answers

Outlook in Office 365 will not get my gmail emails

outlook 365 will not get my gmail emails, even after restarting, no vpn, checking settings. does anyone have an answer, thank you very much

Microsoft 365 and Office | Other
asked 2026-10-06T20:27:46.7033333+00:00
Robert Schoenert 0 Reputation points
commented 2026-10-07T22:01:21.3266667+00:00
Robert Schoenert 0 Reputation points
5 answers

All Word files open as Read Only

In the past week to 10 days, I've found an issue with all Word files. They open as Read only and I cannot make any changes, saves or copies. I have checked similar older posts and have tried all the remedies with no success. If I create a new Word file…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-06T18:40:07.0866667+00:00
J Ballgame 5 Reputation points
answered 2026-10-07T22:01:02.7566667+00:00
John Jefferson Doyon 89,145 Reputation points Independent Advisor
2 answers

Mcafee Pop ups

How do you get rid of Mcafee popups when you don't have the McAfee installed?

Microsoft Edge | Other | Windows 11
asked 2026-10-07T21:24:09.1066667+00:00
Monica Morgan 0 Reputation points
answered 2026-10-07T22:00:24.8766667+00:00
Ferdinand Nanalig 33,405 Reputation points Independent Advisor
2 answers

how to upgrade from windows 7 to windows 10

how do i upgrade from windows 7 to windows 10 on my laptop

Windows for home | Previous Windows versions | Install and upgrade
asked 2026-10-07T21:24:16.34+00:00
Francisco Lopez 0 Reputation points
edited an answer 2026-10-07T21:58:11.8366667+00:00
Craig Long 18,745 Reputation points
1 answer

How to redeem points on mobile

Whenever I attempt to set anything in Bing Rewards to auto-redeem or to actually redeem it, it asks me to download the app, the literal website link asks you to download the app or send you back to the same Microsoft Rewards dashboard screen in my Bing…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,485 questions
asked 2026-09-10T12:21:07.0966667+00:00
Chinmay Narendra 0 Reputation points
commented 2026-10-07T21:58:02.4966667+00:00
Bryce Priester 0 Reputation points
3 answers

Redeem microsoft reward without phone number

I need to redeem an Microsoft reward without phone number

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,485 questions
asked 2026-08-08T02:35:13.4933333+00:00
Elissa Knight 10 Reputation points
answered 2026-10-07T21:55:49.44+00:00
Tobias 0 Reputation points
1 answer

Microsoft Outlook issues, i can log into new company account.

Started with a new company and they set up a new outlook business account. I cant log into this account? Can anyone help!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-06T16:15:52.7333333+00:00
gilbert rodriguez 0 Reputation points
commented 2026-10-07T21:52:03.3066667+00:00
Hani-Ng 2,230 Reputation points Independent Advisor
1 answer

URGENT: Immediate Assistance Required – High Volume of Spam Emails

Hi Team, We are contacting you from [Moderator note: personal info removed]  regarding an urgent issue with our email account: [Moderator note: personal info removed] @lowcostletterbox.com We are currently receiving thousands of spam emails, which is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-06T15:38:50.9333333+00:00
Stanley Samidas 0 Reputation points
commented 2026-10-07T21:51:05.13+00:00
Hani-Ng 2,230 Reputation points Independent Advisor