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1 answer

i need to change the email as the admin

when i open this app it is showing the admin with email of the wrong one how do i change it

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-10T00:20:18.23+00:00
Cheryl Halseth 0 Reputation points
answered 2026-10-10T04:11:37.0966667+00:00
EmilyS_726 30,455 Reputation points Volunteer Moderator
1 answer

Connecting OneDrive in Windows 11

Have been running OneDrive successfully for several years and moved it from desktop to laptop, both in Windows 10. Just transferred everything to Windows 11, and now my OneDrive is not starting up. What do I do? I save everything under OneDrive and then…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-10T04:07:27.14+00:00
Sharon Norris 0 Reputation points
answered 2026-10-10T04:08:04.6333333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

sea of theives i loss my id

마이크로소프트로 로그인되어있던 아이디들이 먹통이되서 로그인 패스워드를 변경하였는데 기존에 즐겨왔던 계정은 사라지고 캐릭터를 새로 만들라는 창이뜨면서 지금까지 플레이해온 계정이 리셋이 되어있습니다 스팀에는 제가 사용한시간 그동안 플레이해오며 달성한 도전 과제등 증거는 있는데 기존의 아이디로 다시로그인을 하니 모든게 다날아갔습니다 복귀를 해주셨으면 합니다 도와주세요

Windows for home | Windows 11 | Gaming
asked 2026-10-08T16:16:31.8466667+00:00
minseok 20 Reputation points
commented 2026-10-10T04:05:26.1366667+00:00
minseok 20 Reputation points
0 answers

Multiple Selection Not Working in My Access Portal Despite Microsoft Graph Configuration

Dear Microsoft Entra Team, I am seeking your guidance regarding multiple-selection functionality for requestor information questions in Microsoft Entra ID Governance Access Packages. We have configured a Multiple choice question in an Access Package and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-10T04:04:00.6633333+00:00
Likhith 0 Reputation points
2 answers

logged in earlier because office home 2024 will not receive or send on macbook air. Was directed to a live support tech for a $5 charge that was said to be reimbursable. Live tech spt did not fix problem. Credit card billed $70. Would like reimburseme

office home 2024 on macbook air not fixed by live tech. Credit card was charged $70 that login said was reimbursable. Would like reimbursed. Still cant receive or send e-mails on macbook air.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-09T23:54:45.9366667+00:00
Raymond Harris 0 Reputation points
answered 2026-10-10T04:03:36.8533333+00:00
EmilyS726 271.5K Reputation points Independent Advisor
1 answer

How to increase our tenant object quota?

Our tenant object quota is currently at 100.80% capacity (504 of 500 objects in use). Could you please increase our tenant object quota?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-04T09:59:50.07+00:00
zhongzhun 0 Reputation points
edited the question 2026-10-10T04:03:11.02+00:00
Kai-Ex 1,580 Reputation points Microsoft External Staff Moderator
1 answer

Missing Unused Credit

Hello, I redeemed my Microsoft Rewards points for $100 Xbox gift card on 5/16/26. Since then, I have used that credit on 3 games totaling $42.39 so I should have a remainder of $57.61 yet my account shows $0. I checked my purchase history and verified…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,509 questions
asked 2026-10-09T15:56:08.27+00:00
Tyler S 0 Reputation points
edited an answer 2026-10-10T04:02:32.5933333+00:00
Clary-N 16,910 Reputation points Microsoft External Staff Moderator
0 answers

Error 3UVugjqCl0Cy9nqm.6.484.4 - cannot complete a purchase either through account.microsoft.com, or Microsoft Store

Having the same issue trying to buy my kid Minecraft. She requested it through her account, and I am "Allowing" it via the family portal. Background: I have multiple payment options on file, and a subscription for 365 that went through in July…

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-10T04:01:55.02+00:00
max r 0 Reputation points
3 answers

Facial Unlock

my system don't have a fingerprint sensor and i try to get a facial recognition is not working

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-09T16:52:00.9833333+00:00
Emmanuel Gilles Quere 0 Reputation points
edited an answer 2026-10-10T03:56:05+00:00
Emma1-N 13,595 Reputation points Microsoft External Staff Moderator
2 answers

I ran out of paper then when I reloaded paper printer wouldn't work

I ran out of paper reloaded but then printer wouldn't work

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-10T02:43:16.63+00:00
Glenn Davis 0 Reputation points
answered 2026-10-10T03:48:52+00:00
EmilyS726 271.5K Reputation points Independent Advisor
2 answers

Mouse errors render windows unusable

Every time I open a window and then try to use an alternate window on a separate monitor I cannot access anything via the pointer until I ctrl+alt+del and allow the mouse to reset, only to have to do it again a few seconds later. I have tried multiple…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-09T20:51:14.1833333+00:00
tac 216 0 Reputation points
answered 2026-10-10T03:47:58.7866667+00:00
Emma1-N 13,595 Reputation points Microsoft External Staff Moderator
1 answer

Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.

I have brand-new tenant and am trying to invite users to it but getting "Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help." I am trying to open a case with Azure but not sure I…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-08T17:59:08.92+00:00
Kevin McGillicuddy 0 Reputation points
edited an answer 2026-10-10T03:47:09.57+00:00
Kai-Ex 1,580 Reputation points Microsoft External Staff Moderator
2 answers

my Microsoft apps stop working unable to use.

When I open the word for example I encountered not running error. There is an option to repair now but after i tap on repair now nothing happened.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-10T02:27:10.08+00:00
John Rio Naagas 0 Reputation points
answered 2026-10-10T03:44:19.6533333+00:00
Estrella721 46,670 Reputation points Independent Advisor
0 answers

Hacked Account

My email has been changed, phone number removed, the passkey could possibly be removed too. I got a text from Microsoft saying NUMBER has been unlinked from my email and thats when I couldn't sign in at all.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-10T03:08:07.5333333+00:00
LostBrothr 0 Reputation points
commented 2026-10-10T03:43:13.21+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
2 answers

Cursor disappearing when I hover over different things on my screen

Whenever I hover over things with my cursor, it randomly disappears. I can still click things, and things still have the little animation when the invisible cursor hovers over them. Sometimes I can only see the cursor when I am not hovering over text or…

Windows for home | Windows 11 | Display and graphics
asked 2026-10-09T22:13:50.2666667+00:00
Ben G 0 Reputation points
answered 2026-10-10T03:42:14.7466667+00:00
Emma1-N 13,595 Reputation points Microsoft External Staff Moderator
2 answers

Gmail isn't working in Outlook all of a sudden

I've had a gmail account I access via Outlook for years, along with several non-gmail accounts. All of a sudden, the gmail account isn't working. It's not getting all my emails (I've checked it against the account directly on the web). I get a banner…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-09T01:31:30.2133333+00:00
Mathilda Navias 0 Reputation points
edited an answer 2026-10-10T03:38:27.4433333+00:00
Hornblower409 16,555 Reputation points
0 answers

Azure AI Foundry no longer shows cached tokens for DeepSeek-V4.1-Flash (Global Standard)

I'm using DeepSeek-V4.1-Flash deployed via Microsoft Azure AI Foundry (Global Standard, model version 2026-09-10). Until about two days ago, Azure Foundry's Monitor showed cached-token usage for this deployment, similar to my other model, GPT-6-Luna.…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,045 questions
asked 2026-10-10T03:37:19.91+00:00
Ruslan Makarov 0 Reputation points
1 answer

Surface Pro will not allow connection to printer

My Surface Pro will not allow me to add my printer

Surface | Other
asked 2026-10-08T18:36:08.35+00:00
Helen Boycourt 0 Reputation points
commented 2026-10-10T03:35:51.7933333+00:00
Clary-N 16,910 Reputation points Microsoft External Staff Moderator
2 answers

How to connect my Lepow Bluetooth speaker to my Windows 11 laptop?

Having trouble connecting my Lepow Bluetooth speaker to my Windows11 laptop . My laptop doesn't recognize the speaker

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-07T04:28:46.16+00:00
Robert Weintraub 0 Reputation points
commented 2026-10-10T03:35:46.6466667+00:00
Clary-N 16,910 Reputation points Microsoft External Staff Moderator
1 answer

kenapa pengaturan laptop saya pakai bahasa inggris

gimana cara ngatasi bahasa pengaturan laptop masih bahasa inggris padahal sudah diganti bahasa indonesia sudah terpilih dan sudah direstart tapi pengaturan tetep bahasa inggris tapi di apk lain sudah ke ganti bahasa indonesia kira kira kenapa yaa

Windows for home | Windows 10 | Input and language
asked 2026-10-09T00:51:16.6733333+00:00
bad child 0 Reputation points
commented 2026-10-10T03:35:44.2666667+00:00
Clary-N 16,910 Reputation points Microsoft External Staff Moderator