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Cannot generate Passkey

I have never been able to add a passkey, I always receive the attached IMG_3764.pngerror message. I’ve checked my settings, updates, etc. and can’t figure out why this is happening. Please advise, Sandy

Microsoft Security | Microsoft Authenticator
asked 2026-10-11T16:07:03.77+00:00
Sandy Butts 0 Reputation points
1 answer

Tbsi_GetDeviceInfo / TPM_DEVICE_INFO output schema, initialization, compatibility and side-effect contract

We are reviewing the documented contract for one possible future metadata-only call to Tbsi_GetDeviceInfo, without opening a TBS context or submitting TPM commands. This is a documentation clarification request, not a request to run diagnostics. The…

Windows development | Windows API - Win32
asked 2026-10-11T16:01:42.8933333+00:00
Matthew Johnson 0 Reputation points
answered 2026-10-11T16:03:00.8566667+00:00

AI answer

1 answer

Error on Word

When I bring up a document a window appears indicating that "Word has run into an error". A button stating "repair now" appears. I selected that button however, nothing has been repaired or corrected. I cannot open any of my word…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-11T15:56:48.58+00:00
Karen Plucinski 0 Reputation points
answered 2026-10-11T15:57:25.1633333+00:00

AI answer

0 answers

Verify Bussiness missing after domain update

Hi, I have a startup account and got the initial 1000$ credits. However, after updating the domain in the account, the verify bussiness option is unavailable and says "login with eligible account", I have raised multiple requests to MS but no…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other
asked 2026-10-11T15:55:14.84+00:00
Rakesh Sharma 0 Reputation points
1 answer

My Microsoft account got hacked by this email: pa*****@bibimail.net and i had my minecraft account on it

Hi, its stressful to say that my minecraft microsoft account just got hacked and I build and record content for a living. I need to get this account back. Also i also had the recovery code and when i try to use it i get an error stating that this code is…

Windows for home | Windows 11 | Gaming
asked 2026-10-11T15:52:07.7933333+00:00
Zain Raza 0 Reputation points
edited the question 2026-10-11T15:52:32.99+00:00
Zain Raza 0 Reputation points
0 answers

redeem family 365 key fails at step 4

Step 4 , recurring billing , of redemption of Family 365 key fails

Microsoft 365 and Office | Other
asked 2026-10-11T15:51:06.76+00:00
clive stephens 0 Reputation points
2 answers

No microphone setting on my microsoft teams

I select the gear and there is no setting at all for a microphone.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-10-11T15:48:46.9466667+00:00
martha schultz 0 Reputation points
edited an answer 2026-10-11T16:06:40.3466667+00:00
Elena-VH 2,130 Reputation points Independent Advisor
1 answer

My surface laptop won't recognize my earpods

I disconnected, then re-connected, restarted my laptop. nothing. the earpods are all charged and sitting right next to my laptop.

Surface | Surface Laptop | Sound and camera
asked 2026-10-11T15:47:17.3433333+00:00
k w 0 Reputation points
answered 2026-10-11T15:47:27.9466667+00:00

AI answer

0 answers

Minecraft Code redemption error

Hello, I redeemed a code for the minecraft aurora cape 4 days ago and it has yet to appear in my account. I have since gotten another code and tried to redeem it but was told my account already owns this item. How can I make it appear in my account? I…

Windows for home | Other | Gaming
asked 2026-10-11T15:45:14.3066667+00:00
Ryan Palmer 0 Reputation points
1 answer

documents open in Chinese

When I open my saved word documents they open in Chinese and I cannot change them

Windows for home | Windows 10 | Input and language
asked 2026-10-11T15:39:39.88+00:00
Diana Liberatore 0 Reputation points
answered 2026-10-11T15:39:53.5066667+00:00

AI answer

1 answer

if someone hacked me and changed my username to something bad how do i change it back and get my account back

it happened yesturday wi was changing my password to my awccount in that time frame someone hacked my account changed my username to Freekee_fang1 my previous name was Rex_ex i got my account back but i still need to change the username becuase it is…

Windows for home | Windows 10 | Gaming
asked 2026-10-11T15:36:19.79+00:00
Bwembya Ng'andu 0 Reputation points
answered 2026-10-11T15:37:12.8866667+00:00

AI answer

0 answers

Name match query - SC-200 exam on 14 October 2026, 09:15 SAST

Hello Pearson VUE Support, I have an online SC-200 (Microsoft Security Operations Analyst) exam booked for Wednesday, 14 October 2026 at 09:15 AM South Africa Standard Time. My exam profile shows my name as "Thabo Sakonta", but my…

Community Center | Not monitored
asked 2026-10-11T15:34:08.6766667+00:00
Thabo Sakonta 0 Reputation points
edited the question 2026-10-11T15:37:17.9333333+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
1 answer

Unauthorized Sign-In to My Microsoft Account

My Microsoft account received a security alert stating that someone successfully signed in without my authorization. I want to determine whether the unauthorized user still has access to my account, what security measures were triggered, and how I can…

Microsoft Security | Microsoft Authenticator
asked 2026-10-11T15:30:48.9233333+00:00
Nikhil Wankhade 0 Reputation points
answered 2026-10-11T15:31:12.1633333+00:00

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0 answers

HELP US PL

We WANT UNBLOCKSIDE BECUSE WE DONE OF STUPUD BLOCK THING IN TRY CONTROLLING OWN CHROMEBOOK WE NEED TO TURN OF THE BLOCK THINGS SO WE CAN WATCH YOUTUBER WITH ROBLOX AND MINCARFT YOUTUBER PLESEE CAN YOU HELP US WE NEED YOU

Microsoft 365 Insider | Word | iOS
asked 2026-10-11T15:30:39.9033333+00:00
1 answer

I need Windows 10 22H2 English (United States) 64-bit (x64) ISO

I need Windows 10 22H2 English (United States) 64-bit (x64) ISO. The Media Creation Tool is stuck at 0%, and the official ISO download page gives “We encountered a problem processing your request.” Could you please provide a fresh official Microsoft…

Windows for home | Windows 10 | Install and upgrade
asked 2026-10-11T15:23:43.0766667+00:00
Rayyan Raza 0 Reputation points
answered 2026-10-11T15:55:26.3866667+00:00
DaveM121 938.1K Reputation points Independent Advisor
1 answer

Artifact Signing verification successful, but Azure remains “Action Required”

Individual publisher verification completed in the browser, and the AU10TIX Verified ID card exists in Microsoft Authenticator. Authenticator briefly reported an error. Azure still shows “Action Required,” and reopening the verification link says “This…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,410 questions
asked 2026-10-11T14:58:33.2133333+00:00
Untamed Audio 0 Reputation points
answered 2026-10-11T15:26:28.63+00:00
David Seabrook 165 Reputation points
2 answers

Disable the automatic spell checking function

Hi I want to disable the automatic spell checking function while editing/writing an e-mail. Thank you

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-11T14:56:51.73+00:00
Emmanuel SICARD 0 Reputation points
answered 2026-10-11T15:19:01.7866667+00:00
Ruby Nguyen 3,045 Reputation points Independent Advisor
2 answers

How to use Microsoft Copilot on iPhone

Is there a way to use Microsoft Copilot on my iPhone? I don’t like the new Microsoft 365, and all my chats are on Microsoft Copilot. Every time I try to access it via Safari, I get the message 'Safari cannot open the page because the address is invalid.'…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T14:52:27.73+00:00
Smith 0 Reputation points
commented 2026-10-11T16:03:08.0233333+00:00
Smith 0 Reputation points
1 answer

Sole Global Admin locked out of Microsoft 365 – MFA error AADSTS500121 – How to contact Data Protection Team?

Hello, I urgently need help recovering access to my Microsoft 365 Business Standard tenant. I purchased and configured the subscription directly through Microsoft and, to the best of my knowledge, I am the only Global Administrator. The problem: I…

Microsoft Security | Microsoft Authenticator
asked 2026-10-11T14:46:08.8066667+00:00
Flavia Natalie 0 Reputation points
answered 2026-10-11T15:33:08.3733333+00:00
Julie Huynh 3,855 Reputation points Independent Advisor
0 answers

PLEASE CAN I HAVE CONTROL OF MY BASIC COMPUTER BACK?

I have for about 4 months now been enduring start up problems on my old tower desktop computer bought in 2019 and built in 2019. This computer was built as a windows 10 with internal upgrade to windows 11. I updated to Windows 11 Pro. All has been…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,251 questions
asked 2026-10-11T14:45:59.17+00:00
Rosemary Anne Sladden 0 Reputation points