Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,085 questions
1 answer
cancellation process
Cant cancel my subscription? Please assist me in cancelling my Azure micro soft subscription. Please help me cancel my Azure subscription Thank you again
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked
2026-09-29T20:45:23.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 76%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jacquelyn sweat
0
Reputation points
answered
2026-09-29T20:45:37.9366667+00:00
AI answer
1 answer
Billing issue
I purchased Microsoft 365 thru Best Buy when I purchased my laptop, however I can not download it. It keeps asking me if I would like to try 30 days trial free. I would like to be able to contact someone by PHONE regarding this issue
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,382 questions
asked
2026-09-29T19:43:42.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 34%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Aracelis L Rivera
0
Reputation points
commented
2026-09-29T20:28:05.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
1 answer
Help to use authenticator app on iphone
When trying to use authenticator app, I am provided a number to tap but am not able to find where to tap the number.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,611 questions
asked
2026-09-29T20:15:24.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Steven Hale
0
Reputation points
commented
2026-09-29T20:16:37.2933333+00:00
Steven Hale
0
Reputation points
1 answer
taking subscription from card with out my permission to use this card number
you guys are taking money from my bank account without my permission to use the card details i have tried to cancel my subscription but it all to hard to find details of my accounts
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,316 questions
asked
2026-09-29T19:37:25.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 73%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
les allen
0
Reputation points
commented
2026-09-29T20:15:45.7033333+00:00
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
1 answer
Secure my hacked account
My Microsoft account "fa********@yahoo.com" has unauthorized activity. I cannot sign in because I forgot my password. Please secure my account and prevent unauthorized access. I am the legitimate owner and need help recovering the account.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,092 questions
asked
2026-09-29T18:53:59.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 36%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dr. Farhan Ullah
0
Reputation points
commented
2026-09-29T19:52:01.13+00:00
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
1 answer
Previous Microsoft Learn account recovery
I previously had an account in January of this year and completed some Azure Training 104, but I cannot remember my login information. It would have been under ******@falconwood.biz or ******@gmail.com. Recently I tried logging into an account that I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,272 questions
asked
2026-09-29T19:21:06.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 83%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Coleman, Demetris
0
Reputation points
edited the question
2026-09-29T19:30:59.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
TMP compliance issue
we are getting this error; do we need to enable tpm on device.
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
2,224 questions
asked
2026-09-29T09:21:37.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 69%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Megha Devrani
0
Reputation points
commented
2026-09-29T19:23:00.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 69%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rahul Jindal
11,731
Reputation points
1 answer
I cannot receive a code on app for authenticator
I’ve tried several trying to verify codes. It will not send me codes or nothing nomore what type of form I choose how I can have access to my account
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,611 questions
asked
2026-09-29T18:39:42.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Taide Fulmer
0
Reputation points
answered
2026-09-29T18:39:58.87+00:00
AI answer
1 answer
Trying to use 365
On sept 17 my license for 365 renewed and now it doesn't work. ******@outlook.com. When I open Excel and try to activate I get: An unknown error has occurred. The error code is: 0x0
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,385 questions
asked
2026-09-29T18:00:38.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 86%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tom Mahoney
0
Reputation points
commented
2026-09-29T18:35:40.3533333+00:00
EmilyS726
272.3K
Reputation points
Independent Advisor
1 answer
Need help with signing in microsoft account
I’ve been trying to log in to my Microsoft account on microsoft.com, but the login page keeps loading indefinitely and never completes. How can I fix this issue?
Microsoft Edge | Browser crashes or stops working | Windows 11
Microsoft Edge | Browser crashes or stops working | Windows 11
Troubleshooting browser crashes or performance issues on Windows 11
545 questions
asked
2025-11-15T00:01:38.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Antonio Camacho
5
Reputation points
commented
2026-09-29T18:28:47.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 62%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
ahmet kaya
0
Reputation points
1 answer
Error sign in
Quisiera saber como puedo volver a acceder a mi cuenta de Microsoft mediante mi contraseña, ya que al intentar ingresarla me dice que eh intentado ingresar con una cuenta o contraseña incorrecta demasiadas veces pero mi contraseña esta correcta(cabe…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,611 questions
asked
2026-09-29T18:24:36.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 65%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Gerardo Jimenez Castillo
0
Reputation points
answered
2026-09-29T18:24:50.8733333+00:00
AI answer
1 answer
email issue
I am not receiving my email in Hotmail. The hotmail automatically changed to outlook and now I am not receiving my email
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,133 questions
asked
2026-09-29T17:24:14.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 21%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abi Danesh
0
Reputation points
commented
2026-09-29T18:17:54.5466667+00:00
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
1 answer
Azure RunCommandWindows extension stuck in Deleting state
I have an Azure Windows Server 2022 VM named AxiomQuant-Build in Central India. The VM is running and the Azure VM Agent is Ready. The Microsoft.CPlat.Core.RunCommandWindows extension became stuck in the Deleting state after an Action Run Command…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,408 questions
asked
2026-09-29T17:39:17.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 77%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kannan Ramaswamy
0
Reputation points
answered
2026-09-29T17:39:41.14+00:00
AI answer
1 answer
Why am I getting "EnforcementUsageCredits" error in Copilot Studio when I have M365 Copilot Premium?
I have a Microsoft 365 Copilot Premium license. I built a simple agent in Copilot Studio with a workflow using the "When an agent calls the flow" trigger. I understand that M365 Copilot licensed users can use Copilot Studio for free in…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,777 questions
asked
2026-09-29T17:09:03.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
vinay G
0
Reputation points
answered
2026-09-29T17:09:26.1733333+00:00
AI answer
1 answer
how to get my new email back after system update seems to have wiped it out
why is system update wiping out my emails ? On another laptop system did the same thing. so frustrating since msn does not work with many companies, system reject their sent messages and I set up a new outlook.com address which system update has…
Windows for home | Windows 11 | Windows update
15,644 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
1 answer
Unable to find certificate
Hi complete AI 901 exam on 27th Sept 2026 and got my score as well as email confirming i passed but i am unable to see my certificate in my login
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,272 questions
asked
2026-09-29T15:04:00.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 99%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mahima Shrivastava
0
Reputation points
edited the question
2026-09-29T15:09:39.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,010
Reputation points
Volunteer Moderator
1 answer
OS Provisioned Failed for Azure VM
There have been multiple times that VM had provisioning state shown as Failed.I tried multiple times to recover it by deallocating and restarting it. Although deallocation completed successfully, the VM repeatedly fails to start Up and running and threw…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,408 questions
asked
2026-09-29T14:55:12.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anand, Rishabh (ext) (SMO NAM RI EN STC ATS B)
0
Reputation points
answered
2026-09-29T14:55:35.59+00:00
AI answer
1 answer
FaberCAM LLC Azure Artifact Signing organization validation failed without a reason
Hello, We are trying to complete Public Trust organization identity validation for FaberCAM LLC, a US company, for Azure Artifact Signing. The Azure portal currently shows the validation as Failed, but the validation details do not provide a specific…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,415 questions
asked
2026-09-29T13:39:18.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 87%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
ahmet KAYUR
0
Reputation points
commented
2026-09-29T14:42:33.58+00:00
ahmet KAYUR
0
Reputation points
1 answer
Microsoft Entra Connect Disabled
Microsoft Entra Connect Disabled, agents are also not getting reflected in agent registry
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,331 questions
asked
2026-09-29T12:45:06.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 4%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ajinkya Ashokrao Sirsikar
0
Reputation points
answered
2026-09-29T12:45:31.4666667+00:00
AI answer
1 answer
"User ID" can not be found in MS Entra ID!!
Hello, Our report for Risky users in Entra ID, is showing a risky use with no user name. It only shows "User ID" which is a long string of Characters. I can not find that string of Character anywhere in our system. I check it against existing…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,331 questions
asked
2026-09-29T12:20:59.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
reza admin
140
Reputation points
answered
2026-09-29T12:21:13.26+00:00
AI answer