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Requesting secure ID submission link for Legal Name Change

Hello Support Team, I submitted a case to request a legal name change on my Microsoft profile for my credentials/certification account. Please send me a secure link or instructions on how to submit my updated government-issued ID to complete this process…

Microsoft Partner Center | Other
asked 2026-10-02T10:40:25.9733333+00:00
Gnaneshwari Mahimaluru 0 Reputation points
answered 2026-10-02T10:40:39.85+00:00

AI answer

1 answer

Someone stole my Microsoft account

I received an email security notification from Microsoft advising me someone was attempting to transfer my account. I had previously been contacted by someone who knew me that said they had seen my Minecraft account being listed for sale on Discord,…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-02T00:19:52.0433333+00:00
Michael Baldwin 0 Reputation points
commented 2026-10-02T10:09:04.74+00:00
What is Next 0 Reputation points
1 answer

How to take assessment test

I have completed my challenges ,I want to take the assessment test to get the certificate. But it's like no tests found. I request you to help me with this query.

Community Center | Not monitored
asked 2026-10-02T03:58:23.0566667+00:00
Harini S 0 Reputation points
commented 2026-10-02T08:00:23.69+00:00
Julian Sharp 44,826 Reputation points
1 answer

How can I upgrade my Copilot subscription?

I need to upgrade my copilot subscription and can't figure out how or where to do it.

Microsoft Copilot | Other
asked 2026-07-03T21:07:15.12+00:00
Bill Roberts 10 Reputation points
commented 2026-10-02T06:13:07.47+00:00
Wang, Huan 0 Reputation points
1 answer

Getting Round the Problem of Mail Merge not working in New Outlook

Mail Merge does not work in New Outlook. Apparently, the New version is not MAPI compliant. The supposed fix is to reload Classic Outlook, but my option to do that in New Outlook is no longer there. I had produced a mail merge in Word, translated my…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-01T09:04:06.79+00:00
Ian Dow 0 Reputation points
commented 2026-10-02T06:07:52.75+00:00
Hornblower409 16,450 Reputation points
1 answer

Minecraft will not let me sign into my Microsoft account

I reached out to Mojang support but they said that this is a Microsoft account issue. I can not sign into Minecraft on my iPad. I click “sign in” and the sign in window will pop up and I will successfully sign in only for the window to go away and tell…

Microsoft Edge | Profile, sync, and sign in | iOS
asked 2026-10-02T06:05:36.7733333+00:00
Harper Stevens 0 Reputation points
answered 2026-10-02T06:05:52.9+00:00

AI answer

1 answer

Process workflow for SCCM Deployment Remediation

Do we have an existing guide or any recommended articles?

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,250 questions
asked 2026-10-02T05:48:34.8733333+00:00
Allan arroyo 0 Reputation points
answered 2026-10-02T05:48:46.9833333+00:00

AI answer

1 answer

How to get my documents of 70-270 Document?

I completed Microsoft certifications around 2000 (70-270) through a training institute. Unfortunately, I no longer remember the email address or password used to access my Microsoft Certification profile at that time. I have my physical certificate. But…

Community Center | Not monitored
asked 2026-10-01T12:57:09.43+00:00
Shudip Ojha 0 Reputation points
edited the question 2026-10-02T05:09:19.63+00:00
JuliaMarvin 23,010 Reputation points Volunteer Moderator
1 answer

Microsoft for Startups verification failed – support/reapply option missing and startup support redirects to Azure Home

Hello Microsoft for Startups Team, I need assistance with the existing Microsoft for Startups profile for Cevrynt, Inc. More than three months ago, our startup verification failed with: “We couldn’t verify your startup. We’ll switch you to a…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

163 questions
asked 2026-10-02T04:29:03.2533333+00:00
Arindam Pradhan 10 Reputation points
commented 2026-10-02T04:32:54.0833333+00:00
Arindam Pradhan 10 Reputation points
1 answer

Cancellation of Microsoft Publisher

can someone reach out to me concerning the cancellation of Microsoft Publisher. I have hundreds of files. Want to know if I order Publisher 2021 is it worth the high price that I may not be able to use with my Microsoft 365. If possible with my Microsoft…

Microsoft 365 and Office | Publisher | For home
asked 2026-10-01T22:20:28.8766667+00:00
Charlene Moore 0 Reputation points
commented 2026-10-02T02:11:35.14+00:00
_ _ 0 Reputation points
1 answer

My one time purchase keeps saying "view only"?

I just purchased Microsoft Office Home 2024 for my MACBOOK and programs all open fine, but all say that files are "view only" and that I must activate Microsoft 365 in order to create & edit files by signing in??? I should have full…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-10-02T00:16:32.4133333+00:00
Paul Ricci 0 Reputation points
commented 2026-10-02T00:51:06.83+00:00
EmilyS726 271.5K Reputation points Independent Advisor
1 answer

my windows got hacked pls unhacked it pls

hacker change email can't use my account my main account is Xbox tag name is Xcat66 last email it be in ******@gmail.com

Microsoft Security | Microsoft Defender | Other
asked 2026-10-01T23:00:29.6166667+00:00
Mikhail Moskal 0 Reputation points
answered 2026-10-01T23:00:44.95+00:00

AI answer

1 answer

repeatedly getting charged for Azure but we have a grant

We have an Azure grant that was renewed in March 2026 but they keep charging our credit card every month. We were able to get 2 months refunded, but since have been repeatedly charged our credit card for a total of $746.90 over the last 5 months and…

Community Center | Not monitored
asked 2026-10-01T22:03:08.6+00:00
Darla Roper 0 Reputation points
edited the question 2026-10-01T22:04:17.6133333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing individual validation blocked: Verified ID card missing after AU10TIX verification

Hello Microsoft Support, I am completing Public identity validation as an individual for Azure Artifact Signing. The request remains Action Required / In Progress. AU10TIX shows "Session already verified", but no AU10TIX Verified ID card…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,384 questions
asked 2026-10-01T21:01:15.4+00:00
Minitrike 0 Reputation points
commented 2026-10-01T21:55:59.95+00:00
Minitrike 0 Reputation points
1 answer

i shared account with somebody who died

the account is ******@hotmail.com I'm locked out and the email it was under is no longer good because he has passed away, and I can't recover the account, how do I resolve this?

Microsoft Security | Microsoft Authenticator
asked 2026-10-01T20:53:08.91+00:00
robert ladd 0 Reputation points
answered 2026-10-01T20:53:20.7666667+00:00

AI answer

1 answer

Cannot delete contact, prior messages or badge

The title says it all. There are 11 messages from a contact showing on the Teams badge on my iPhone 17Plus and iPad 3. I thought I deleted this person "Famous Dreamer" however they keep showing. Would like to totally delete them, prior messages…

Microsoft Teams | Microsoft Teams Free | Contacts | Manage contacts
asked 2026-10-01T20:27:53.67+00:00
Jeff Freedman 0 Reputation points
answered 2026-10-01T20:28:05.2733333+00:00

AI answer

1 answer

Microsoft Entra External ID external tenant creation - Azure subscription not available

Microsoft Entra External ID external tenant creation - Azure subscription not available Azure Subscription 1 is Active and my account is Subscription Owner. I have also assigned my account the Microsoft Entra Tenant Creator role. In Microsoft Entra admin…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-01T19:58:21.33+00:00
Rizwaan M 0 Reputation points
answered 2026-10-01T19:58:37.38+00:00

AI answer

1 answer

SQL Server 2022 performance degradation (2x slower) with increased Context Switches/sec under Compatibility Level 110 after migration

Hi, Please note that this message was translated using Generative AI. I apologize in advance for any unnatural phrasing or translation errors. We recently migrated our database from SQL Server 2017 to SQL Server 2022 on a new virtual machine. After the…

SQL Server Database Engine
asked 2026-09-30T14:42:05.9633333+00:00
k.a 0 Reputation points
commented 2026-10-01T19:31:31.18+00:00
Erland Sommarskog 137.9K Reputation points MVP Volunteer Moderator
1 answer

Co-pilot key ---- advanced keyboard settings

I thought I read that the "customize copilot key" in the keyboard setting was supposed to be giving us an option to change it back to CTRL. This is really frustrating as a key command user who uses that key ALOT. After recent updates I only…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-01T18:39:30.8133333+00:00
L Waters 0 Reputation points
answered 2026-10-01T18:39:45.07+00:00

AI answer

1 answer

Can I recover emails that hotmail received when I was over the storage limit

My Microsoft 365 subscription failed to automatically renew due to change of bank card. My outlook account was over the storage limits and I did not receive emails for about 10days until I changed my bank card details and resubscribed. The next emails to…

Outlook | Web | Outlook.com | Email
asked 2026-10-01T17:37:46.4066667+00:00
karl lindsell 0 Reputation points
answered 2026-10-01T17:38:00.19+00:00

AI answer