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how to fix upload in word transcript, it does not have dropdown choices like before

how to fix upload in word transcript, it does not have the dropdown choices like previous

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T02:41:55.0566667+00:00
Laurie Johnson 0 Reputation points
edited an answer 2026-11-12T07:20:55.7+00:00
Norah-L 13,605 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Certification Exam Booking Issue-MS0994462783

Hi Team I'm trying to schedule my Microsoft certification exam, but I'm encountering an error during the booking process. I've attached a screenshot for your reference. I contacted Pearson VUE support, and they advised me to check with the Microsoft…

Community Center | Not monitored
asked 2026-11-10T07:41:31.2633333+00:00
Sathiya Narayanan 0 Reputation points
commented 2026-11-12T07:19:34.1733333+00:00
Julian Sharp 48,061 Reputation points
2 answers

Can't send emails from outlook to Hotmail Address's.

I can't send emails from outlook to Hotmail Address's. only recently. get message hotmail.com couldn't confirm that your message was sent from a trusted location. error 550 5.7.23

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-08T00:54:15.62+00:00
Lawrence Poletto 0 Reputation points
commented 2026-11-12T07:19:26.79+00:00
Kai-Ex 2,655 Reputation points Microsoft External Staff Moderator
1 answer

Login issue due to authenticator app not intalled

Team I am unable to log in to my email account. I have the correct password; however, the authentication process cannot be completed because I do not have access to the Microsoft Authenticator app associated with this account. Kindly assist in resetting…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-11-11T14:00:19.0033333+00:00
Sudhakar Pokharkar 0 Reputation points
edited the question 2026-11-12T07:19:13.8+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

MS 365 apps not opening

Microsoft smart app control blocks my Word, Excel and Powerpoint.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T06:00:41.06+00:00
Tharusha Dilshan 0 Reputation points
commented 2026-11-12T07:16:53.55+00:00
Tharusha Dilshan 0 Reputation points
2 answers

How to stop Inspiron fro shutting down

With no programmes open, my Inspiron AIO shuts down after 3.5 minutes and displays the error message "special_pool_detected_memory_corruption (0xc1)". RAM is 40% at startuo, climbing to >60% in 2 minutes.

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T23:10:33.72+00:00
Bob Augusteyn 0 Reputation points
answered 2026-11-12T07:16:35.43+00:00
Carl-L 24,990 Reputation points Microsoft External Staff Moderator
2 answers

Certification download

I want to download my course completion certificate. How can I download it?

Community Center | Not monitored
asked 2026-11-12T05:18:36.7266667+00:00
GOWDHAMA CHANDHRAN K 0 Reputation points
answered 2026-11-12T07:16:27.3166667+00:00
Julian Sharp 48,061 Reputation points
2 answers

why I cant open my microsoft word ?

when i try to open my word app in this laptop, it suddenly can not proceed to load and there is notification that said my mincrosoft word run into an error and need to be repair. what should i do to repair this ?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-12T06:42:03.8833333+00:00
farisha afifie 0 Reputation points
answered 2026-11-12T07:16:25.0633333+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Legal Name has to be changed in Microsoft Portal to write exam , could you help me

Hi My Legal Name has to be changed in Microsoft Portal to write exam , could you help me My Current Name in Portal - Shankar Navalgund Need to modify like - Shankrappa C Navalgund

Community Center | Not monitored
asked 2026-11-12T06:54:17.2133333+00:00
Shankrappa C Navalgund 0 Reputation points
commented 2026-11-12T07:14:11.2333333+00:00
Julian Sharp 48,061 Reputation points
1 answer

Outlook says I'm disconnected when I connect

Hello, I have a connection issue on my corporate microsoft account. Whenever I go to the outlook web client, after filling my credentials I'm redirected to a page that says "you've successfully disconnected from your account". Even after 3…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-10T14:54:55.1366667+00:00
Aymeric 0 Reputation points
commented 2026-11-12T07:11:45.34+00:00
Aymeric 0 Reputation points
3 answers

Unable to Transfer Microsoft 365 to New Computer

I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T19:00:28.9833333+00:00
Shirley Fenner 0 Reputation points
answered 2026-11-12T07:11:43.2033333+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
6 answers

ASP.NET Core .NET 8 receives null form values from certain iPhone 13 Pro Max devices

I am troubleshooting a device-specific issue with multipart form data submission in my ASP.NET Core .NET 8 application. Application details The frontend uses vanilla JavaScript fetch with the FormData API to submit customer information and uploaded…

Developer technologies | ASP.NET Core | Other
asked 2026-10-29T09:15:57.76+00:00
Ibrahim Akuetiemhe 0 Reputation points
commented 2026-11-12T07:11:01.48+00:00
Paul Thomas 160 Reputation points
2 answers

Charged for Annual Microsoft 365 Personal After Selecting Monthly Billing During Trial Conversion - Requesting Refund

I started a free trial of Microsoft 365 Personal. When the trial ended, Microsoft provided an option to switch from the trial to monthly billing. I selected the monthly billing option because I did not want an annual subscription. Despite making that…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-12T01:17:29.57+00:00
Peter Davio 0 Reputation points
answered 2026-11-12T07:09:52.8333333+00:00
Xavier-D 14,530 Reputation points Microsoft External Staff Moderator
3 answers

deleting my files from onedrive

I went to one drive recently to upload a file to share with a friend. All went well. I want to remove everything that is there as I do not want it on there. I followed the help and highlighted all of the files and folder. No menu or delete option…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-11-10T18:32:00.6166667+00:00
Steven Maguire 366 Reputation points
answered 2026-11-12T07:09:09.8133333+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
2 answers

excel file open hosse na

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-12T06:34:01.3533333+00:00
MD. Rajibul Hasan 0 Reputation points
answered 2026-11-12T07:08:05.06+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Supported Win32 mechanism for authorization revocation and plaintext release

I am developing a Windows local AI application with a trusted broker and an untrusted client process. The broker holds protected source data and controls authorization. The client must never receive unrestricted source handles, keys, or other…

Windows development | Windows API - Win32
asked 2026-11-12T06:36:54.8566667+00:00
AIPilotDeveloper 0 Reputation points
commented 2026-11-12T07:07:03.21+00:00
AIPilotDeveloper 0 Reputation points
2 answers

help with zoom extension for outlook

I am trying to log in so I can get the Zoom extension for outlook, but when i am sent to connect with outlook, it stops me at log in.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-10T18:11:05.0066667+00:00
answered 2026-11-12T07:07:02.04+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
2 answers

How to Calculate Electricity Consumption (kWh) Using Excel?

Hi everyone, I’m looking for some guidance on how to calculate electricity consumption (energy usage) using Microsoft Excel. I would like to create an Excel spreadsheet to track and calculate electricity consumption based on electricity meter readings…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-11-12T05:49:49.2633333+00:00
ekxsss venom 0 Reputation points
edited an answer 2026-11-12T07:06:27.0733333+00:00
Teddie Dang 2,155 Reputation points Independent Advisor
2 answers

Probable hacker

Hello, today my account got connected to some random apps, so I disconnected from them. I found out I can't get into the Activity tab and Security tab, because it doesnt accept my Authenticator code either. Then I found out an email has been attached to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T20:03:04.24+00:00
Sztupid Géjgő 0 Reputation points
edited an answer 2026-11-12T07:04:10.4766667+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
2 answers

i lost a lot of data after suddenly the excel automatically closed

i lost a lot of data after suddenly the excel automatically closed

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-11T05:23:20.7866667+00:00
Ronalyn Magalgalit 0 Reputation points
commented 2026-11-12T07:02:03.9366667+00:00
Elena-VH 2,615 Reputation points Independent Advisor