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Outlook is displaying wrong name in email

Outlook is displaying wrong name in email. Profile is set up with correct name but when I go to send email my email account is showing a different name than Karl. Tried to look up the information with no success. Also has an LinkedIn account associated…

Outlook | Web | Outlook.com | Contacts
asked 2026-11-12T17:47:52.1333333+00:00
Karl Metzler 0 Reputation points
commented 2026-11-14T08:25:14.7033333+00:00
Emma1-N 15,165 Reputation points Microsoft External Staff Moderator
2 answers

Grouping in New outlook

Hi Is it possible to group emails in new outlook like you could in old outlook? Thx

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-12T17:47:23.64+00:00
Martin Oxley 0 Reputation points
commented 2026-11-12T19:42:47.16+00:00
John Jefferson Doyon 91,185 Reputation points Independent Advisor
1 answer

Unable to sign in to Office 365 account

Hello, I have installed the Office 365 application on my computer. I am attempting to activate/authorize Word using an Office 365 account purchased by my company; however, I am unable to sign in. On the sign-in page, I receive the following message:…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-12T17:44:39.93+00:00
Sharpgate 0 Reputation points
answered 2026-11-12T20:50:46.3666667+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

Retrieving Contacts from old Outlook account

I have an old Outlook account that no longer exists. All my contacts were in the old Outlook account and did not sync with my new 365 Outlook account, and those contacts did not sync with my iPhone. How do I retrieve the contacts.

Outlook | Web | Outlook.com | Contacts
asked 2026-11-12T17:41:09.5+00:00
Christine Crowley 0 Reputation points
commented 2026-11-14T13:51:22.6533333+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
2 answers

Export photos from OneDrive

How do I export photos stored on my OneDrive to a thumb drive?

Windows for home | Other | Files, folders, and storage
asked 2026-11-12T17:39:52.5166667+00:00
Vicki Riedel 0 Reputation points
answered 2026-11-12T17:49:51.3833333+00:00
Bulldog 5,530 Reputation points
2 answers

dwm.exe crashes during playing or doing intense load.

So, ive had this laptop (Asus tuf gaming a16) for quite a while now. It was awesome for the first few months, then came the dreaded dwm.exe crashes. I dont know when it began but once while I was playing a non intensive game, dwm.exe suddently crashed,…

Windows for home | Windows 11 | Display and graphics
asked 2026-11-12T17:38:25.57+00:00
Daskywarsboi 0 Reputation points
edited an answer 2026-11-12T19:56:43.5733333+00:00
Ivan B 127.5K Reputation points Independent Advisor
2 answers

How to fix 2026-11 Security Update (KB5132061) (26200.9974) error 0x80070005

Keeps failing when trying to do windows update. Restarted PC unable to install update

Windows for home | Windows 11 | Windows update
asked 2026-11-12T17:36:20.7433333+00:00
Adele Lofton 0 Reputation points
commented 2026-11-13T12:42:06.9166667+00:00
David-M 128.7K Reputation points Independent Advisor
2 answers

How do activate an expired account

My account expired due to non payment how do I reactivate

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-12T17:35:00.0333333+00:00
Scott Greenway 0 Reputation points
answered 2026-11-12T18:49:10.3266667+00:00
paulr0511 49,755 Reputation points Independent Advisor
2 answers

Mastercard emails with pin for validation are not arriving, either on inbox, spam or quarantine mode

Hello, We are having the same issue with some users, they are not getting the mfa for the mastercard, with an email reply with a pin. It doesn't happen to all the users, but it is happening with the ones that require the pin verification. We are using…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-12T17:31:40.3333333+00:00
Ingrid Warn 0 Reputation points
answered 2026-11-12T17:47:43.2+00:00
Lin V 2,055 Reputation points Independent Advisor
2 answers

refunding and canceling a subscription

hello, I recently refunded my subscription before the date. It was expired on exactly 48 hours before or more. and it was saying to contact support so I wanted to make sure if my refund is going through to my original payment method like it said it was,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T17:30:51.1066667+00:00
possibly gay Charlie 0 Reputation points
answered 2026-11-12T18:07:25.0466667+00:00
DaveM121 949.2K Reputation points Independent Advisor
2 answers

Missing Exchange contacts on iPhone

During a routine iPhone IOS update, the contacts in Exchange vanished. How can I retrieve the Exchange contacts on the iPhone?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,448 questions
asked 2026-11-12T17:28:27.52+00:00
Christine Crowley 0 Reputation points
commented 2026-11-13T18:41:37.99+00:00
Deogratias 175 Reputation points Independent Advisor
2 answers

PRINT TO PDF DOES NOT WORK

Why did my print to PDF stop working? I cannot open my PDFs, and I cannot print to PDF.

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-12T17:24:13.1233333+00:00
Art Meyers 0 Reputation points
answered 2026-11-12T17:56:43.1433333+00:00
Dio Xavier 298.9K Reputation points Volunteer Moderator
1 answer

Sound not working

The sound on my PC has stopped working. How do I turn on the sound on my PC?

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-12T17:24:11.5766667+00:00
Dennis Benassi 0 Reputation points
answered 2026-11-12T17:50:03.1033333+00:00
Dio Xavier 298.9K Reputation points Volunteer Moderator
2 answers

KB5132061 (26200.9974) causes repeated BSOD 0x3B in Registry process ~8-11 min after boot

After installing 2026-11 security update KB5132061 (OS build 26200.9974), the PC crashed 8 times in one day with SYSTEM_SERVICE_EXCEPTION (0x3B, c0000005). Process context: Registry (every time) Faulting address: ntoskrnl.exe+0xbd2753 / +0xbd2734…

Windows for home | Windows 11 | Windows update
asked 2026-11-12T17:23:39.0033333+00:00
HM 5 Reputation points
commented 2026-11-14T12:35:03.7533333+00:00
Hervé Kessler 0 Reputation points
2 answers

CANNOT CONNECT TO PHONE LINK

IAM PAYING EXTRA FOR ADDITIONAL MICROSIOFT SERVICES , ABOUT 3-4 WEEKS AGO I HAVE NOT BEEN ABLE TO UTILIZE PHONELINK. IT WILL NOT ALLOW MY SAMSUNG GALAXY 25+ TO CONNECT. IT HAS BEEN TOTALLY FRUSTRATING AND AGGRAVATING. I NEED THIS CORRECTED

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-12T17:22:37.1533333+00:00
JEFFREY P EMMERLING 0 Reputation points
commented 2026-11-14T07:57:28.0133333+00:00
Emma1-N 15,165 Reputation points Microsoft External Staff Moderator
2 answers

How to fix a windows 11 25H2 cumulative update from causing a restart loop

I require assistance with a Windows 11 25H2 cumulative update causing a startup failure requiring Windows Recovery and update removal.

Windows for home | Windows 11 | Windows update
asked 2026-11-12T17:21:53.1033333+00:00
Lora Canary 0 Reputation points
commented 2026-11-14T18:12:13.0166667+00:00
JR.A 0 Reputation points
2 answers

I am unable to log in to my account

Hello, I need to update my payment information, but I am receiving the following error message: "Switch to an account that has the necessary permissions. Your account .../... does not have permission to view or manage this page in the Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-12T17:17:04.1533333+00:00
Spectralbeacon 0 Reputation points
answered 2026-11-12T17:23:46.8466667+00:00
Ryan-N 16,960 Reputation points Microsoft External Staff Moderator
2 answers

I'm trying to login to hotmail.

I know the username, but not the password. I am trying to do verification with my phone number, but that is not working. It is saying try a different method, but there isnt a different method. I need live help, but having extreme difficulty getting…

Outlook | Web | Outlook.com | Email
asked 2026-11-12T17:16:44.8466667+00:00
Tamar Tatiossian 0 Reputation points
answered 2026-11-12T17:52:20.4766667+00:00
GsN5034 - IA 79,595 Reputation points Independent Advisor
0 answers

HTTP 429 (Too Many Requests) error for 4 days when creating a Web App in South Africa North (Free Trial)

Hello, I am using an Azure Free Trial subscription, and for the past 4 days I have been consistently receiving an HTTP 429 (Too Many Requests) error whenever I try to deploy a new Azure Web App (App Service) in the South Africa North region. I have…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,020 questions
asked 2026-11-12T17:16:09.49+00:00
Milen Gamejski 0 Reputation points
2 answers

Printer Have To be Add

My Printer Was Deleted & I was Try To Add the Printer But Its Not Happening So Can You Please Help ME to fix The Issues

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-11-12T17:15:11.66+00:00
Beeresh C 0 Reputation points
commented 2026-11-13T16:41:49.85+00:00
Chance Maurice Niyonzima 825 Reputation points Independent Advisor