Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,468 questions
2 answers
How do I change Microsoft 365 from my old laptop to a new one? I HAVE PAID THE SUBSCRIPTION
I am unable to use Microsoft 365 on my new computer. How do I change it from my old laptop to my new one. I have paid for the subscription
Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked
2026-11-11T14:20:21.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Norma Shaw
0
Reputation points
answered
2026-11-11T14:54:30.04+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
2 answers
Brightness
I cant adjust brightness from the settings or even find the adjustment bar. shortcuts dont work (FN + F7,F8) or WIN + A. the brightness bar is not even there
Windows for home | Windows 11 | Display and graphics
5,425 questions
asked
2026-11-11T14:17:55.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 36%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kareem Hazem
0
Reputation points
answered
2026-11-11T14:52:18.1433333+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
1 answer
Microsoft for Startups: 'You are not eligible for an Azure subscription' on credit activation, no existing subscription, cannot open support ticket
Hello, We are Easy Technology Global Services LLC (Muscat, Oman), the company behind OmanWall (https://omanwall.info). Our Microsoft for Startups account completed LinkedIn verification and the portal shows 'Unlock $200 in Azure credits'. When we click…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,898 questions
asked
2026-11-11T14:17:15.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
OmanWall Info
0
Reputation points
commented
2026-11-11T14:33:35.6133333+00:00
OmanWall Info
0
Reputation points
2 answers
NEED TO RUN TROUBLESHOOTER FOR WINDOWS 10 SO THAT I CAN UPGRADE TO WINDOWS 11
That is actually the most revealing result yet. If Windows shows update policies are active, but when you open Group Policy Editor everything says "Not Configured", then the policies are probably not coming from Local Group Policy anymore. They…
Windows for home | Windows 10 | Windows update
23,874 questions
asked
2026-11-11T14:16:57.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Ron Oliver
0
Reputation points
answered
2026-11-11T14:28:39.5+00:00
Ramesh
183.6K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
I WANT TO DELETE BUNNIE EXE
I WANT TO DELETE BUNNIE EXE IT HAS TAKEN OVER MY LAPTOP WHEN EVER I OPEN MY LAPTOP IT SAYS MULTIPLE TIMES THIS APP WANTS TO MAKE CHANGES IN UR DEVICE PLS FIX THIS
Windows for home | Windows 11 | Security and privacy
8,911 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 51%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU1%3C/text%3E%3C/svg%3E)
1 answer
2,100 URLs reported indexed but no Bing results; support replies bounce
Site: https://rockin-rhino.co.uk/ Homepage inspection says “Indexed successfully”, and the live test passes. Site Explorer reports approximately 2,100 indexed URLs. site:rockin-rhino.co.uk returns nothing, including in a private window. No active…
Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools
A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.
491 questions
asked
2026-11-11T14:13:42.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 98%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Beau.J @ Guttercrest
0
Reputation points
answered
2026-11-11T22:16:07.87+00:00
Emmanuel Santana
40,315
Reputation points
Independent Advisor
2 answers
Only receiving junk email in outylook
I am only receiving junk mail in outlook , no regular mail being received, I have tried all of your prior suggestions but still not receiving regular mail
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,646 questions
asked
2026-11-11T14:12:11.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 10%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Charles O'Donnell
0
Reputation points
answered
2026-11-11T15:48:55.8366667+00:00
GsN5034 - IA
80,095
Reputation points
Independent Advisor
2 answers
Why does my cursor freeze and my laptop require restarting?
I have a brand new ASUS Zenbook. Almost every day, I encounter a "screen freeze" which my cursor stops moving, I can't change/open and other windows, and I have no solutions other than hitting the power button on/off. Please help!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,609 questions
asked
2026-11-11T14:11:03.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 14.000000000000002%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Julie Marquis
0
Reputation points
answered
2026-11-11T14:43:38.4266667+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
1 answer
Microsoft Learn Profile Merge Issue – Certifications and Transcript Not Accessible
My Microsoft Learn profile appears to be stuck during a profile merge. My Learn username is nilofarsabir-2812 and my primary Microsoft account is ******@gmail.com. After initiating a profile merge, my profile became locked and now displays: "This…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,822 questions
asked
2026-11-11T14:10:54.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 45%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
nilofar sabir
0
Reputation points
answered
2026-11-11T15:18:07.98+00:00
Julian Sharp
47,981
Reputation points
2 answers
Billing Issue - Being Billed for both Family and Personal Office 365
My credit card shows being billed in September for Office 365 family and October for Office 365 Personal ($99). In Manage accounts I only see the family. I can not find any other user with a Microsoft account (re: Manage Account) that has this…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,801 questions
asked
2026-11-11T14:06:49.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 48%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Cris Vitsorek
0
Reputation points
answered
2026-11-11T14:41:20.7833333+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
1 answer
PERDI MI NUMERO DE TELEFONO Y NO PUEDO ACCEDER A MI CUENTA
Perdi mi numero de telefono y no puedo accerder a mi cuenta de outlook ni iniciar sesion ya que en la verificacion de dos pasos me pide que ingrese el codigo que se envió a ese numero pero ya no lo tengo
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,700 questions
asked
2026-11-11T14:06:33.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
KAMILO ANDRES VACA PEREZ
0
Reputation points
answered
2026-11-11T21:09:32.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 8%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alfredo Mendoza
28,295
Reputation points
Independent Advisor
2 answers
Daughter cannot access Microsoft office 365
Hi I subscribe to Microsoft 365 (Family). My daughter took advantage of one of the 5 extra licences which come with the package. It has worked fine for a number of years with no issues. However she cannot now log into Microsoft office, telling her…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,074 questions
asked
2026-11-11T14:06:21.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James McNally
0
Reputation points
answered
2026-11-11T16:00:53.5866667+00:00
GsN5034 - IA
80,095
Reputation points
Independent Advisor
2 answers
Microsoft PowerPoint themes are missing in design tab but present in my Office install folder
I just installed Microsoft 365 with the student license, and I was trying to find a couple of themes but they were missing from the design tab. Looking through my program files folder, I was able to find all of them, they just aren't showing up in the…
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,115 questions
asked
2026-11-11T14:06:16.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack Beige
0
Reputation points
answered
2026-11-11T14:47:51.47+00:00
TaoLi
120.5K
Reputation points
Independent Advisor
1 answer
OneDrive error 0x8004de40
I suddenly can't sign in to OneDrive on my work PC. It keeps showing error code 0x8004de40, although my internet connection is working fine and I can access OneDrive through the browser.
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,160 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 92%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
I open computer and message "Your Windows license will expire soon" - license renewed
Tag I open computer and message "Your Windows license will expire soon" - license renewed I renewed Microsoft 365 on Nov. 3 2926. Got email from Microsoft with "Your subscription to Microsoft ... has been renewed" "Renewal…
Windows for home | Windows 10 | Licensing and activation
6,854 questions
asked
2026-11-11T14:04:39.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kurt Schlichting
0
Reputation points
answered
2026-11-11T14:39:48.8633333+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
0 answers
SCOM 2025 installation fails importing System.NetworkManagement.Library.mp – ServerDisconnectedException
I'm attempting a fresh installation of System Center Operations Manager (SCOM) 2025 on Windows Server 2025, using a separate remote SQL Server 2022 instance. The installation consistently fails during the initial Management Pack…
System Center Operations Manager
System Center Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,647 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 0%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Deleted Email Notification popup and sound
When I delete an email from my main folder, a notification pop up and sound activates as if I received a new email.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,307 questions
asked
2026-11-11T14:03:32.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lamboy-Caraballo, Rocio
0
Reputation points
edited an answer
2026-11-11T14:29:23.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
2,530
Reputation points
Independent Advisor
2 answers
Keeps disconnecting from the exchange mailbox
I'm running into an annoying problem with Classic Outlook on my work PC. I'm using Windows 11 Pro with a Microsoft 365 Business Standard license. Outlook randomly switches to "Disconnected" or "Trying to connect..." even though my…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,307 questions
1 answer
ADO Backlog Hierarchy Displays Only Two Levels of the Tree
Description In the PME ADO Backlog view, only two levels of the hierarchy can be displayed at a time. The following message is shown: “There are too many items on the backlog. Only two levels of the tree can be shown. Delete items or reduce the area of…
Azure DevOps
1,680 questions
asked
2026-11-11T14:02:03.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 70%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
ARCHANA PILLAI
1
Reputation point
commented
2026-11-11T15:11:28.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
44,000
Reputation points Microsoft External Staff
Moderator
1 answer
Login issue due to authenticator app not intalled
Team I am unable to log in to my email account. I have the correct password; however, the authentication process cannot be completed because I do not have access to the Microsoft Authenticator app associated with this account. Kindly assist in resetting…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,854 questions
asked
2026-11-11T14:00:19.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 14.000000000000002%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sudhakar Pokharkar
0
Reputation points
answered
2026-11-12T05:04:30.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,820
Reputation points
Independent Advisor