Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
Microsoft for Startups Azure credits missing
Hi everyone, Has anyone else received a confirmation email from Microsoft for Startups about Azure credits, but unable to find the Azure credits on the portal ? I checked under Cost Management + Billing → Payment methods, I can see my registered…
Azure | Azure Startups
Request for Assistance Recovering Missing OneDrive Photos from 2016–2017
your textDear Microsoft OneDrive Support Team, I am requesting assistance with recovering personal photos that are missing from my OneDrive account associated with my Outlook.com email address. I originally uploaded these photos using a Nokia Lumia…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
AI answer
Change my profile initials from BJ to BB to reflect my actual name
Whenever I log into my Microsoft accounts, whether it's my work account, or my personal account, my profile initials show me as "BJ" which are not my actual initials. My name is Benjamin Ballesteros, Jr. My initials are "BB."…
Windows for home | Windows 11 | Accounts, profiles, and login
Microsoft for Startups Business Verification Stuck – $200 Credits – No Document Upload or Support Access
Dear Microsoft for Startups Team, Our company, HUBrobotix AI Technology GmbH, Germany, has joined the Microsoft for Startups program. On October 5, 2026, we received an official Microsoft email inviting us to unlock an additional $5,000 in Azure credits…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
AI answer
My Copilot cost balance is still available, but GitHub is showing that I’ve exhausted my usage limit. Could you please check why this is happening and help resolve the issue?
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
AI answer
No startup credits found
My startup was granted $100,000 Azure credits for the past 2 days and up till now the credits has not reflected on my account for usage, may I know cause and possible solution or how best I can approach the activation in order to beat the 90 days…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
AI answer
No response from Microsoft Support after 6 days for billing issue
Hello, I have raised a support ticket regarding a billing issue (severity C, basic plan) and I have yet to receive a response after 5 business days. Does anyone know what the average timeframe is for cases raised using the basic support plan?
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Copilot loses information midthread
Subject: Copilot repeatedly loses context, forgets instructions, and resets conversations Message: I’m reporting a serious issue with Copilot’s conversation stability. During a simple support query, Copilot asked me to provide a screenshot of product…
Microsoft Copilot | Other
AI answer
Unable to Contact Azure Billing Support – Unexpected Free Trial Charges
Hello, I signed up for the Azure Free Trial and did not knowingly agree to continue with a paid subscription. I have received an unexpected invoice of €2.31 and have additional unbilled charges of approximately €2.06. I have deleted my Azure resources,…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Windows Hello for Business Provisioning Failure Preventing RDP Logon
Environment Target Device Windows 11 Microsoft Entra ID Joined Device Name: DESKTOPxxxx Affected User UserA Microsoft Entra ID user Added to the target device as an AzureAD user Member of the local Administrators group …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Accidentally downloaded a malicious file and it was a trojan virus, been reoccurring in window security notifications
Hello, I'm wondering how to ensure a permanent removal of a trojan virus after accidentally clicking on a malicious file and downloading it weeks ago. At first it had been reoccurring after a week or two each period where window security will notify me…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
need human to contact
can I get a human to contact me by email? I have account but can not access at all after signing in asked me to enter code from authenticator app which I can't access. anyone can email me back? my email address ******@hotmail.com
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Our classic release pipelines intermittently fail with “We stopped hearing from agent Azure Pipelines 1. Verify the agent machine is running and has a healthy network connection…”
During the Power Platform Deploy Package task (Power Platform Build Tools 2.x). That task deploys a Dynamics 365 Finance & Operations package and polls for completion, which takes about 65–75 minutes. On every failed run, the deployment on the target…
Azure DevOps
AI answer
Compromised Microsoft Account — Original Email No Longer Exists
I have now attempted to sign in using my original Microsoft account email address, but Microsoft reports that the account does not exist. I suspect that an unauthorised person may have removed my original email address as a sign-in alias and replaced it…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
AI answer
Billing issues. Cannot log in
Billing issues cannot log in. I have paid for extra storage and cannot access it
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Unable to Contact Azure Billing Support – Request for Waiver of ₹45,000 Bill After Student Credits Expired
Hi Microsoft Azure Community, I am seeking assistance with an unexpected Azure bill of approximately ₹45,000 after my Azure student credits expired. I originally used Azure for learning, personal projects, and development purposes, relying on the student…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Stuck on Store developer registration — Macao SAR has no state/province
I'm registering as a Microsoft Store developer and have already passed ID verification. I'm stuck on the address / contact info step. - Account country/region selected: Macao SAR - The State/province field has no valid option (Macao SAR has no…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Incorrect Region Error When Purchasing Fortnite V-Bucks
Hello Microsoft Support, I am contacting you because I am unable to make purchases due to an “Incorrect Region” error. I live in Argentina, and my Windows region is already set to Argentina. However, I keep receiving the same error when trying to…
Windows for home | Windows 11 | Gaming
AI answer
Hacked Account
Around May of this year my Microsoft account was hacked and I lost everything i played for over the years and Microsoft support hasn't helped a bit. I've sent screenshots of hard evidence proving the account was mine for example the email from Microsoft…
Windows for home | Windows 11 | Gaming
AI answer
Outlook.com incorrectly reports daily sending limit and I cannot find a support channel for account review
Hello, I am seeking help with my personal Hotmail/Outlook.com account. Outlook.com repeatedly reports: "The daily message limit helps us free the world from spammers. We're sorry that it's getting in your way." However, I send very few…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com