如題，尋求解決辦法，萬分感謝! 已燒卡，CPU各40分鐘沒有出現重啟問題，用WIN10檢查RAM完整性正常。SSD，HHD也是狀況良好，唯獨玩遊戲時才這樣 *(已重置過WIN10 依舊出現問題) ****(附上dmp檔)*** https://drive.google.com/file/d/1JGKnduPp-DXp8cWuyaKR5eyihEeor-mx/view?usp=sharing 暫時2次重新開機都是這樣第1次: <Event xmlns="** http://schemas.microsoft.com/win/2004/08/events/event**" > <System> <Provider Name=" Microsoft-Windows-Kernel-Power " Guid=" {331c3b3a-2005-44c2-ac5e-77220c37d6b4} " /><EventID>41</EventID><Version>8</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime=" 2023-06-04T11:33:03.1136633Z " /><EventRecordID>400</EventRecordID><Correlation /><Execution ProcessID=" 4 " ThreadID=" 8 " /><Channel>System</Channel><Computer>DESKTOP-9CQK37N</Computer><Security UserID=" S-1-5-18 " /></System> <EventData> <Data Name=" BugcheckCode ">278</Data><Data Name=" BugcheckParameter1 ">0xffffdd0802feb010</Data><Data Name=" BugcheckParameter2 ">0xfffff8052d99ad40</Data><Data Name=" BugcheckParameter3 ">0xffffffffc000009a</Data><Data Name=" BugcheckParameter4 ">0x4</Data><Data Name=" SleepInProgress ">0</Data><Data Name=" PowerButtonTimestamp ">0</Data><Data Name=" BootAppStatus ">0</Data><Data Name=" Checkpoint ">0</Data><Data Name=" ConnectedStandbyInProgress ">false</Data><Data Name=" SystemSleepTransitionsToOn ">0</Data><Data Name=" CsEntryScenarioInstanceId ">0</Data><Data Name=" BugcheckInfoFromEFI ">false</Data><Data Name=" CheckpointStatus ">0</Data><Data Name=" CsEntryScenarioInstanceIdV2 ">0</Data><Data Name=" LongPowerButtonPressDetected ">false</Data></EventData> </Event> 第2次: <Event xmlns="** http://schemas.microsoft.com/win/2004/08/events/event**" > <System> <Provider Name=" Microsoft-Windows-Kernel-Power " Guid=" {331c3b3a-2005-44c2-ac5e-77220c37d6b4} " /><EventID>41</EventID><Version>8</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime=" 2023-06-05T07:30:36.7510204Z " /><EventRecordID>502</EventRecordID><Correlation /><Execution ProcessID=" 4 " ThreadID=" 8 " /><Channel>System</Channel><Computer>DESKTOP-9CQK37N</Computer><Security UserID=" S-1-5-18 " /></System> <EventData> <Data Name=" BugcheckCode ">278</Data><Data Name=" BugcheckParameter1 ">0xffffd30f2d184010</Data><Data Name=" BugcheckParameter2 ">0xfffff8017d26ad40</Data><Data Name=" BugcheckParameter3 ">0xffffffffc000009a</Data><Data Name=" BugcheckParameter4 ">0x4</Data><Data Name=" SleepInProgress ">0</Data><Data Name=" PowerButtonTimestamp ">0</Data><Data Name=" BootAppStatus ">0</Data><Data Name=" Checkpoint ">0</Data><Data Name=" ConnectedStandbyInProgress ">false</Data><Data Name=" SystemSleepTransitionsToOn ">1</Data><Data Name=" CsEntryScenarioInstanceId ">0</Data><Data Name=" BugcheckInfoFromEFI ">false</Data><Data Name=" CheckpointStatus ">0</Data><Data Name=" CsEntryScenarioInstanceIdV2 ">0</Data><Data Name=" LongPowerButtonPressDetected ">false</Data></EventData> </Event> 其中一次事件記錄出現: <Event xmlns="** http://schemas.microsoft.com/win/2004/08/events/event**" > <System> <Provider Name=" NVIDIA OpenGL Driver " /><EventID Qualifiers=" 49152 ">1</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime=" 2023-06-04T11:13:29.8803482Z " /><EventRecordID>450</EventRecordID><Correlation /><Execution ProcessID=" 0 " ThreadID=" 0 " /><Channel>Application</Channel><Computer>DESKTOP-9CQK37N</Computer><Security /></System> <EventData> <Data>The GPU has been disconnected and this application may become unresponsive. Error code: 10 (pid=4380 tid=1732 redlauncher.exe 32bit) Visit http://www.nvidia.com/page/support.html for more information.</Data></EventData> </Event> 另一個BUG CHECK: <Event xmlns="** http://schemas.microsoft.com/win/2004/08/events/event**" > <System> <Provider Name=" Microsoft-Windows-WER-SystemErrorReporting " Guid=" {ABCE23E7-DE45-4366-8631-84FA6C525952} " EventSourceName=" BugCheck " /><EventID Qualifiers=" 16384 ">1001</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime=" 2023-06-05T07:30:44.0837096Z " /><EventRecordID>538</EventRecordID><Correlation /><Execution ProcessID=" 0 " ThreadID=" 0 " /><Channel>System</Channel><Computer>DESKTOP-9CQK37N</Computer><Security /></System> <EventData> <Data Name=" param1 ">0x00000116 (0xffffd30f2d184010, 0xfffff8017d26ad40, 0xffffffffc000009a, 0x0000000000000004)</Data><Data Name=" param2 ">C:\WINDOWS\MEMORY.DMP</Data><Data Name=" param3 ">504f07ed-1156-4ed9-af53-315b8a9d05e9</Data></EventData> </Event>

我剛剛才發現，我的 MSI B550 TOMAHAWK底板裡 BOOT燈原來一直長亮紅燈的，但重新開機後又回復正常了但目前我WIN10裡把電源設到最高效能後，暫時2天玩遊戲都沒有發生重新開機等問題有點奇怪...

不客氣，根據目前的描述，建議考慮顯卡的問題。若是有任何疑問，可以在48小時內點擊我回復下面的“回復”按鈕進行回復。否則，我將無法再收到回復提醒。

Win10 Kernel-Power 41 63 問題 (上網，看影片沒有問題，玩遊戲時才不定時畫面聲音凍結，然後重新開機) (沒有藍屏)

匿名

如題，尋求解決辦法，萬分感謝!

已燒卡，CPU各40分鐘沒有出現重啟問題，用WIN10檢查RAM完整性正常。SSD，HHD也是狀況良好，唯獨玩遊戲時才這樣
*(已重置過WIN10 依舊出現問題)

****(附上dmp檔)***
https://drive.google.com/file/d/1JGKnduPp-DXp8cWuyaKR5eyihEeor-mx/view?usp=sharing

暫時2次重新開機都是這樣
第1次:

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
<System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>8</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2023-06-04T11:33:03.1136633Z" /><EventRecordID>400</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>DESKTOP-9CQK37N</Computer><Security UserID="S-1-5-18" /></System>
<EventData> <Data Name="BugcheckCode">278</Data><Data Name="BugcheckParameter1">0xffffdd0802feb010</Data><Data Name="BugcheckParameter2">0xfffff8052d99ad40</Data><Data Name="BugcheckParameter3">0xffffffffc000009a</Data><Data Name="BugcheckParameter4">0x4</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">0</Data><Data Name="CsEntryScenarioInstanceId">0</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">0</Data><Data Name="LongPowerButtonPressDetected">false</Data></EventData> </Event>

第2次:

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
<System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>8</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2023-06-05T07:30:36.7510204Z" /><EventRecordID>502</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>DESKTOP-9CQK37N</Computer><Security UserID="S-1-5-18" /></System>
<EventData> <Data Name="BugcheckCode">278</Data><Data Name="BugcheckParameter1">0xffffd30f2d184010</Data><Data Name="BugcheckParameter2">0xfffff8017d26ad40</Data><Data Name="BugcheckParameter3">0xffffffffc000009a</Data><Data Name="BugcheckParameter4">0x4</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">1</Data><Data Name="CsEntryScenarioInstanceId">0</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">0</Data><Data Name="LongPowerButtonPressDetected">false</Data></EventData> </Event>

其中一次事件記錄出現:

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
<System> <Provider Name="NVIDIA OpenGL Driver" /><EventID Qualifiers="49152">1</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2023-06-04T11:13:29.8803482Z" /><EventRecordID>450</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0" /><Channel>Application</Channel><Computer>DESKTOP-9CQK37N</Computer><Security /></System>
<EventData> <Data>The GPU has been disconnected and this application may become unresponsive. Error code: 10 (pid=4380 tid=1732 redlauncher.exe 32bit) Visit http://www.nvidia.com/page/support.html for more information.</Data></EventData> </Event>

另一個BUG CHECK:

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
<System> <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" /><EventID Qualifiers="16384">1001</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2023-06-05T07:30:44.0837096Z" /><EventRecordID>538</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0" /><Channel>System</Channel><Computer>DESKTOP-9CQK37N</Computer><Security /></System>
<EventData> <Data Name="param1">0x00000116 (0xffffd30f2d184010, 0xfffff8017d26ad40, 0xffffffffc000009a, 0x0000000000000004)</Data><Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data><Data Name="param3">504f07ed-1156-4ed9-af53-315b8a9d05e9</Data></EventData> </Event>

鎖定的問題。此問題已從 Microsoft 支援服務社群移轉。您可以對其是否有幫助進行投票，但無法對問題新增註解或回覆，或進行追蹤。

0 則留言

12 個回答

匿名

2023-06-09T08:24:49+00:00

我剛剛才發現，我的 MSI B550 TOMAHAWK底板裡 BOOT燈原來一直長亮紅燈的，但重新開機後又回復正常了

但目前我WIN10裡把電源設到最高效能後，暫時2天玩遊戲都沒有發生重新開機等問題

有點奇怪...
此回答有幫助嗎？

0 則留言沒有留言
Pondsi 352.6K 信譽點數

2023-06-07T03:21:13+00:00

不客氣，

根據目前的描述，建議考慮顯卡的問題。

若是有任何疑問，可以在48小時內點擊我回復下面的“回復”按鈕進行回復。否則，我將無法再收到回復提醒。
此回答有幫助嗎？

0 則留言沒有留言