2,394 questions
0 answers
How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot
How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot…
Microsoft Copilot | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
1 answer
Windows update error 0x800700c1
Hello I'm running on widows 10 trying to update to 22H2 but getting an error with that as well as other updates such as .net update, I've tried using SFCFIX and going through the steps on the Sysnative Forums which did not help I then tried posting on…
Windows for home | Windows 10 | Windows update
23,865 questions
asked
2026-11-06T23:33:00.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nepp117
0
Reputation points
answered
2026-11-06T23:33:17.42+00:00
AI answer
2 answers
I need the most basic account that offers use of PowerPoint
I currently have a Family Plan, which is more than I need. All I need is to be able to use PowerPoint on one device. Word and Excel would be nice, but not essential. PowerPoint is essential. What is the best subscription for a single user of PowerPoint?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,132 questions
asked
2026-11-06T22:58:33.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 30%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Pete Theodore
0
Reputation points
answered
2026-11-06T23:32:48.1233333+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Delete & Move To Tabs Moved!
This is about Hotmail.com/Outlook.com, internet email. Why did they move the Reply, Delete and Move To tabs to the center of the read and compose screens? They used to be on the left side, and I've gotten so used to them there. But now, Report…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,540 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
1 answer
access to Cloud Device administration roll or Global Administration
here is what AI' response , BUT HOW DOES THIS HELP ME . I disabled a device , now I cant enable it !!! The access issue is caused by a permissions-scope mismatch rather than an Azure service problem. Being an Azure subscription Owner does not…
Windows for business | Windows 365 Business
2,882 questions
asked
2026-11-06T23:30:02.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manny Agahi
0
Reputation points
answered
2026-11-06T23:30:45.35+00:00
AI answer
1 answer
How to change new account birthdate
When setting up my new outlook account I entered today's date instead of my birthdate. I have tried all that the assistant has suggested several times but the birthdate stays greyed out because it thinks I am a child.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T23:29:50.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 32%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mike Roberto
0
Reputation points
answered
2026-11-06T23:30:23.77+00:00
AI answer
2 answers
Appeal of Microsoft Certification Exam - Christopher Singer - Request 2610290050001702
Dear Microsoft Worldwide Learning Security Team, On Monday, 2 November 2026, I received a "Notification of Microsoft Certification Exam Ban" from your team, stating that I was identified as having violated exam rules and that a restriction was…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,750 questions
asked
2026-11-06T10:34:04.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Christopher SINGER
0
Reputation points
answered
2026-11-06T23:29:33.6866667+00:00
Julian Sharp
47,706
Reputation points
1 answer
is there any help from a real person with account recovery?
We have been locked out of our email account over almost a month. We have tried the recovery form at least 20 times, only received two responses that both said not enough. This all happened because we were traveling. I don't see why a human person…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T23:28:28.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 16%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chaperon Karen
0
Reputation points
answered
2026-11-06T23:29:28.26+00:00
AI answer
1 answer
Emails bouncing back to Microsoft emails
Microsoft 365 emails to Outlook/Hotmail suddenly failing – 550 5.7.23 / AS9031519 I'm experiencing sudden delivery failures when sending emails from my Microsoft 365 business account to Outlook.com and Hotmail addresses. The error received is: 550 5.7.23…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,540 questions
asked
2026-11-06T22:01:30.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 41%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Laura Elizabeth
0
Reputation points
commented
2026-11-06T23:28:50.8633333+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
I cannot log into my Email ive had since a child its on my old phone number i dont have anymore, and u keep decling my recovery appeal.
Hi, I need help recovering my old Hotmail account, which I've had since 2017. I no longer have access to the phone number registered for security verification. I am still signed into the Microsoft account through Minecraft, but I cannot access Outlook or…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 89%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
6 answers
windows media player 11 how to get album information
How do I get album information for the cds I rip in Windows 11 Media player?
Windows for home | Windows 11 | Apps
2,470 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 18%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 22%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
1 answer
Azure openAI models retired (4.1 mini)- best options for UK South Deployment
Hi everyone, I'm currently building a platform on Azure, utilising an LLM, for a healthcare application in the UK. This therefore means it needs certain rules around the hosting (ie preferably in the UK south server but at worst in an EU server). I saw…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,123 questions
asked
2026-11-06T14:47:39.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 93%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Ahmed El-Sayed
0
Reputation points
edited an answer
2026-11-06T23:25:11.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHOUMIK CHAKRAVARTY
1,375
Reputation points
2 answers
In need to connect my HP printer to window app Get this app while signed in to your Microsoft account and install on up to ten Windows devices.
I need to make sure my Microsoft APP is connected to my HP printer
Windows for home | Other | Devices and drivers
6,940 questions
asked
2026-11-06T14:54:57.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 79%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Glenda Cunningham
0
Reputation points
answered
2026-11-06T23:23:07.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,905
Reputation points Microsoft External Staff
Moderator
1 answer
how do I turn on blue tooth in windows 11 security
I can't turn on my Bluetooth setting in windows 11 security. copilot can't turn it on either.
Windows for home | Windows 11 | Settings
10,223 questions
asked
2026-11-06T23:21:47.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 93%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Garry Smith
0
Reputation points
answered
2026-11-06T23:22:24.6333333+00:00
AI answer
0 answers
I tried to refresh the 2024 license data
I installed Office/Home 2024. It does not show up when I open Excel or Word, when I go to File Account Product Information. I followed these instructions to update cached licensing information but could not so. It would not let me proceed to Step 4. This…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,874 questions
asked
2026-11-06T23:20:25.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
asked
2026-11-06T23:20:25.25+00:00
Constance Falk
0
Reputation points
4 answers
One of the answers was accepted by the question author.
How to get update 25H2 when my system doesn't show any new update offerings?
I am running Win11 Pro, and my version is 24H2. At present, I am not offered any other future updates and I would like to download and install 25H2 and later 26H2. Any reason I am not offered any new updates?
Windows for home | Windows 11 | Windows update
15,782 questions
asked
2026-11-05T20:14:22.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Ernie Jepsen
20
Reputation points
answered
2026-11-06T23:16:45.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
86,810
Reputation points
Independent Advisor
0 answers
M365 Copilot Agent fails to process runtime Word attachments
We are experiencing a repeatable issue with Microsoft 365 Copilot agents processing Word documents uploaded during a chat. Steps to reproduce: Start a new chat with an M365 agent. Upload a DOCX file at runtime. Ask the agent to read or analyze the…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,855 questions
asked
2026-11-06T23:14:32.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Redalen, Ryan
5
Reputation points
0 answers
5.7.1 Message rejected:
I'm experiencing an issue with my personal @outlook.com email account. I'm receiving some incoming emails normally, but multiple senders from different companies are receiving delivery failure notices when attempting to email me. The rejection error…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-11-06T23:13:59.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Valerie Smith
0
Reputation points
asked
2026-11-06T23:13:59.6933333+00:00
Valerie Smith
0
Reputation points
0 answers
Lost access to a locked mail adress
Hi. I have been locked out of my main email adress for over a year now. It was because of multiple wrong password errors. I have been trying to retrieve it for all this time and everytime i hit a snag. Whether it be when i film in the information i have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T23:12:30.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Leffe
0
Reputation points
2 answers
Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?
Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?
Microsoft Edge | Open the browser | Windows 11
Microsoft Edge | Open the browser | Windows 11
Launching Microsoft Edge on Windows 11
712 questions
asked
2026-11-06T21:36:39.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
shantanu tiwari
0
Reputation points
answered
2026-11-06T23:12:37.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,660
Reputation points
Independent Advisor