1,624,911 questions

Sort by: Created
2 answers

Is Office Home 2024 installed if Excel and Word still indicate I'm using Home and Student 2021?

In installed Office Home 2024 today but when I go into Word or Excel to check my version, it still says Home and Student 2021, which is no longer supported. How can I verify the new software is installed correctly?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-06T23:03:43.68+00:00
Constance Falk 0 Reputation points
answered 2026-11-06T23:39:17.3366667+00:00
Estrella721 47,670 Reputation points Independent Advisor
1 answer

Can log into all MS accounts, but Azure is not sending login code to my MS Auth app

I can log into my hotmail account, but can no longer log into Azure. It was once tied to my MS Partner and Work MS account, but I am unable to log into Azure as ******@hotmail.com anymore. I have tried setting to passwordless, and uninstalled my account…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-06T23:02:09.81+00:00
Kai Robert Moser 0 Reputation points
answered 2026-11-06T23:03:06.5933333+00:00

AI answer

2 answers

I need the most basic account that offers use of PowerPoint

I currently have a Family Plan, which is more than I need. All I need is to be able to use PowerPoint on one device. Word and Excel would be nice, but not essential. PowerPoint is essential. What is the best subscription for a single user of PowerPoint?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-06T22:58:33.85+00:00
Pete Theodore 0 Reputation points
answered 2026-11-06T23:32:48.1233333+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

pc has been saying out of memory

pc has been saying out of memory and don't know how to fix it

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-06T22:57:24.87+00:00
irene lyles 0 Reputation points
answered 2026-11-06T22:58:12.1233333+00:00

AI answer

2 answers

How do I set up Teams for personal use

I do I set up the use of teams for personal use. it's telling me i have to create a teams account to enable meeting funtions

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-11-06T22:55:02.79+00:00
Joseph Bomba 0 Reputation points
answered 2026-11-07T04:31:10.3033333+00:00
EmilyS_726 34,095 Reputation points Volunteer Moderator
2 answers

Changes to my card

I have changes to my credit card that are not matching my history. Who can I talk to?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-06T22:44:16.8433333+00:00
Robert Hill 0 Reputation points
edited an answer 2026-11-07T07:56:26.5966667+00:00
Clary-N 19,045 Reputation points Microsoft External Staff Moderator
1 answer

Win 7 32bit reinstall failure

After a HD failure I had to reinstall my windows 7 - 32bit which had been running for many years. But now after a week or two it's now saying "Windows 7 Build 7600 This copy of Windows is not genuine" which is not true. The DVDs are all…

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-11-06T22:31:40.7266667+00:00
Terry Nelson 0 Reputation points
answered 2026-11-06T22:32:30.0833333+00:00

AI answer

1 answer

Microsoft Defender AMSI False Positive — PowerShell Diagnostic Blocked as Trojan:PowerShell/AmsiBypazz.D!MTB

Hello Microsoft Support Community, I own a Windows computer and am requesting technical guidance regarding a possible Microsoft Defender Antivirus false-positive detection. Detection information: Threat: Trojan/AmsiBypazz.D!MTB Threat ID:…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-06T22:31:26.05+00:00
Linnovation Enterprises INC 0 Reputation points
answered 2026-11-06T22:32:43.1266667+00:00

AI answer

2 answers

ace browser

Remove ace browser, remove it??? I this a virus should I remove it. I didn't install it. How do you install it

Microsoft Edge | Browser extensions | Windows 10
asked 2026-11-06T22:23:06.33+00:00
Brian Benham 0 Reputation points
answered 2026-11-06T22:26:36.7366667+00:00
_AW_ 70,241 Reputation points Volunteer Moderator
2 answers

Unable to install office Home & Business 2016

I have had to reset my pc. This means I have to reinstall office 2016. I have the license key and order number but unfortunately the .exe link has expired. I could not sign in to the original Microsoft account because I forgot my password an all the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T22:20:20.9566667+00:00
Maryse Chadi 0 Reputation points
answered 2026-11-06T22:31:12+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

outlook mail keep asking to verify being an human and 6 digit code

as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T22:14:47.1433333+00:00
krx-4812 0 Reputation points
commented 2026-11-08T08:10:32.82+00:00
krx-4812 0 Reputation points
0 answers

Artifact Signing identity validation In Progress for 18 days – please review

Hello, My organization identity validation for Artifact Signing has been in "In Progress" status since 19 October 2026 (18 days). All requested documents were uploaded on that date and the status shows no action required from my…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,702 questions
asked 2026-11-06T22:13:21.3766667+00:00
WallPicture Daniel Dylewicz 0 Reputation points
2 answers

Updating Office 365?

Received notice that Office365 was ready for update. I am using Office 365 free. Can't seem to update.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-06T22:13:13.48+00:00
texas roamer 0 Reputation points
answered 2026-11-06T22:16:05.4+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

reset family security

I don't know exactly why/how it happened but my PC thinks I'm 3 years old and I can't go to most websites. How do I reset this?

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

209 questions
asked 2026-11-06T22:11:07.4933333+00:00
Mark Ray 0 Reputation points
answered 2026-11-06T22:49:27.1166667+00:00
EmilyS726 278.8K Reputation points Independent Advisor
2 answers

I don't have a voice option when using copilot

Free copilot account. Worked previously on my android phone. Just purchased android tablet and doesn't work on that either. Copilot been updated and microphone allowed. Waveform icon visible but does not allow voice . Typing works normally. Microphone…

Microsoft Copilot | Other
asked 2026-11-06T21:59:35.1+00:00
Robert 0 Reputation points
answered 2026-11-07T06:12:33.17+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

My emails are not sending

Hello. My emails keep bouncing back and I don’t know how to fix the issue. Please can you advise/support me to fix this?

Outlook | Web | Outlook.com | Email
asked 2026-11-06T21:57:16.72+00:00
Matthew Handley-Jones 0 Reputation points
answered 2026-11-07T06:40:50.8333333+00:00

AI answer

0 answers

KB5134305 / MIM 4.7.13.0 – Strong Name Validation Failure in miisclient.exe and Service/Portal installer

Title: MIM SP3 KB5134305 – Strong name validation errors after upgrading to 4.7.13.0 Hi, I recently tried upgrading MIM 2016 SP3 from 4.7.6.0 to 4.7.13.0 (KB5134305) in our development environment, but ran into a couple of issues. Both servers are…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-06T21:53:29.33+00:00
Oscar Lundin 0 Reputation points
2 answers

New Outlook installed??

How to determine if I'm running New Outlook on a Windows Laptop or Outlook Classic

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-06T21:46:40.54+00:00
Mike McDonald 0 Reputation points
answered 2026-11-06T22:22:52.5533333+00:00
EmilyS726 278.8K Reputation points Independent Advisor
2 answers

Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby

I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-11-06T21:45:28.2966667+00:00
Leonid Frolov 20 Reputation points
answered 2026-11-07T07:09:01.35+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
1 answer

Surface Laptop for Business 7th Edition – all microphones disappear after Intel Smart Sound Technology OED / DSP crash

have a Surface Laptop for Business 7th Edition with Intel running Windows 11. Intermittently, the entire microphone/input audio subsystem disappears. Typical symptoms: Bluetooth headphones remain connected. Audio playback may initially stop and later…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-11-06T21:42:24.54+00:00
Leonid Frolov 20 Reputation points
answered 2026-11-07T15:17:01.6033333+00:00
Vasileios Dionysopoulos 646 Reputation points