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Windows 10 Frozen Due to Update Issues as of May 9 2026

Let me preface this by stating that there seems to be widespread issues with pcs running Windows 10 and 11 as of May 9 2026. I have never had this happen before. Then out of the blue one of my Dell desktops running Windows 10 just inexplicably began…

Windows for home | Windows 10 | Performance and system failures
asked 2026-05-09T20:26:18.0566667+00:00
Timothy Angelone 25 Reputation points
edited an answer 2026-10-19T08:59:10.6066667+00:00
Ness 5 Reputation points
1 answer One of the answers was accepted by the question author.

Reset Zoom Level in Reading Pane in New Outlook on Mac?

I somehow managed to zoom out in the reading pane only, so that the email body is displayed smaller than normal. I thought I had used the CMD and - shortcut to zoom out, but this does not work anymore. Now I cannot find a way to reset the zoom level.…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-19T07:55:17.4166667+00:00
Naina 45 Reputation points
accepted 2026-10-19T08:46:55.6+00:00
Naina 45 Reputation points
2 answers One of the answers was accepted by the question author.

How to automate Downloading Message Trace logs on a Daily Basis when the entries are more than 10,000,000 per day.

How to automate Downloading Message Trace logs on a Daily Basis when the entries are more than 10,000,000 per day. When the limit is only 100,000. #AutomateDowloading#MessageTraceLogs

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,448 questions
Windows for business | Windows Server | User experience | PowerShell
Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,017 questions
asked 2024-11-27T13:41:06.97+00:00
Newton Francis Braganza 45 Reputation points
accepted 2026-10-19T08:39:03.7633333+00:00
Newton Francis Braganza 45 Reputation points
2 answers One of the answers was accepted by the question author.

M365 Global Administrator Lockout

Hello Microsoft Community, I am seeking urgent assistance and guidance regarding a critical Microsoft 365 tenant lockout that has been ongoing for several days without a resolution or proper communication from the support team. Our organization manages…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T13:17:22.1666667+00:00
Minesh Patel 20 Reputation points
accepted 2026-10-19T07:09:24.66+00:00
Minesh Patel 20 Reputation points
1 answer One of the answers was accepted by the question author.

My Microsoft word, excel and PowerPoint are not working

When I open any of the three apps it's saying that they have run to an error which is preventing them from working correctly

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-19T06:45:55.36+00:00
Hope Bale 20 Reputation points
accepted 2026-10-19T07:06:51.54+00:00
Hope Bale 20 Reputation points
4 answers One of the answers was accepted by the question author.

Search Highlights Toggle Missing & Search Window Web Canvas Stays Blank on Windows 11 Pro 26H2 (Build 26200.9550)

Hello, I am encountering an interface layout issue regarding Windows Search on Windows 11 Pro (Version 26H2, OS Build 26200.9550). The problem is that when I click the taskbar Search bar in an idle state (before typing text), the right-hand container…

Windows Insider program | Windows Insider preview | Search
asked 2026-10-03T14:34:41.5033333+00:00
Shrijit Sahu 35 Reputation points
edited a comment 2026-10-19T06:42:55.51+00:00
Kai-H 31,290 Reputation points Microsoft External Staff Moderator
2 answers

Excel Ctrl-F very slow in medium sized spreadsheet. All settings are correct.

When I use Ctrl-F on a 6,000-row spreadsheet (or smaller), it works correctly but is extremely slow. Set to manual. Set to Values. Windows 11. Microsoft 365 Basic Subscription.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-17T19:53:55.8766667+00:00
Mike Ohr 0 Reputation points
commented 2026-10-19T06:34:29.1333333+00:00
Norah-L 13,770 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Avd dynamic scaling, a lot of questions

Hi folks ! I'm currently trying to make a customer adopt azure virtual desktop with dynamic scaling but... I'm facing some limitations ( or not implemented features maybe ?) and not able to find it in the documentation... So I'm trying here 😀 Uses…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,184 questions
asked 2026-10-16T06:59:39.8166667+00:00
Cloudy 326 Reputation points
accepted 2026-10-19T06:29:43.12+00:00
Cloudy 326 Reputation points
1 answer

How to get a completion certifcate

I have completed part 1,2 and 3 of the Azure training but I still ave not recieved the training completion certificate. I want to know what i need to do further in my Azure-900 training as I'd like to apply for the exam so that i can recieve my exam…

Community Center | Not monitored
asked 2026-09-06T21:44:26.8166667+00:00
CASMEERE WILLIAMS 0 Reputation points
recommended 2026-10-19T06:17:30.9133333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Unable to restore Package.Current.Id contents for debugging after creating a sideloading package for a WinUI app

I associated a WinUI app with an app in the Microsoft Store, and Package.Current.Id gets all the correct information about the app, which allows me to test all the store-related functions of the app. This is great! For…

Windows development | WinUI
asked 2026-10-18T14:03:35.5033333+00:00
Hong 1,746 Reputation points
accepted 2026-10-19T06:05:11.53+00:00
Hong 1,746 Reputation points
1 answer One of the answers was accepted by the question author.

VPN push authentication failure

Hi Configured push requests for the on-premise VPN are failing because the firewall is dropping UDP traffic on port 1812. How can we verify the network path and review RADIUS response logs to identify where the authentication requests are being blocked…

Windows for business | Windows 365 Enterprise
asked 2026-09-30T02:02:49.8133333+00:00
NTT Terin 60 Reputation points
accepted 2026-10-19T05:04:02.4766667+00:00
NTT Terin 60 Reputation points
3 answers One of the answers was accepted by the question author.

Sole Global Administrator locked out – MFA recovery needed

Hello, I am the sole Global Administrator of my Microsoft Entra ID / Azure tenant. After changing my iPhone, I lost access to the Microsoft Authenticator registration associated with my administrator account. I can still receive MFA notifications, but…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-17T10:07:52.25+00:00
Pa-Luti Kiasuwa 20 Reputation points
commented 2026-10-19T03:45:59.7533333+00:00
Kai-Ex 2,655 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

I can receive emails but cannot send. Error 550 5.7.520 AS(4810)

Hello, My personal Hotmail account can receive emails, but cannot successfully send any messages from any device or application. I receive error 550 5.7.520 – AS(4810), even when sending a plain-text test email to a single recipient, without attachments,…

Outlook | Web | Outlook.com | Email
asked 2026-10-18T10:18:19.7+00:00
commented 2026-10-19T03:37:01.7+00:00
Hornblower409 19,160 Reputation points
2 answers One of the answers was accepted by the question author.

Accidental purchase of Windows 11

I accidentally purchased a windows 11 digital licence I didn't need. It's not activated. How do I refund the purchase please

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-19T02:38:11.85+00:00
brett leyshon 20 Reputation points
commented 2026-10-19T03:20:28.99+00:00
brett leyshon 20 Reputation points
2 answers One of the answers was accepted by the question author.

Not printing color on my HP OfficeJet 4655 under windows 11

When I try to check my Printer Preferences in my System Settings>Bluetooth Devices>HP OfficeJet 4655 series (Network) settings I get the following error message: Function address 0x00007FFDBBCE408A caused a protection fault (exception code…

Windows for home | Windows 11 | Settings
asked 2026-10-18T22:41:53.6433333+00:00
Scott Wilson 20 Reputation points
accepted 2026-10-19T02:36:19.73+00:00
Scott Wilson 20 Reputation points
1 answer One of the answers was accepted by the question author.

kernel problem

what does this mean Log Name: Microsoft-Windows-Kernel-EventTracing/Admin Source: Microsoft-Windows-Kernel-EventTracing Date: …

Windows for home | Other | Performance and system failures
asked 2026-10-19T00:00:01.5433333+00:00
Marco Gomez 20 Reputation points
accepted 2026-10-19T00:04:09.44+00:00
Marco Gomez 20 Reputation points
1 answer One of the answers was accepted by the question author.

Can't reactivate windows after a reset

After I reset windows 11 using the cloud download option, windows is no longer activated. on the activation page it says "We can't activate windows on this device because you don't have a valid digital license or product key. if you think you do…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-18T16:30:40.0166667+00:00
Wild Doge 20 Reputation points
accepted 2026-10-19T00:01:22.66+00:00
Wild Doge 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can't enable multi-player in Minecraft

I bought Minecraft for my son, whose security settings I manage as part of a family profile. On the Minecraft splash screen, he gets the message that Multiplayer is Disabled. I have tried enabling them in the Privacy and online safety settings on…

Windows for home | Windows 11 | Gaming
asked 2025-08-17T11:41:46.7466667+00:00
Dave Archibald 35 Reputation points
answered 2026-10-18T23:31:18.5633333+00:00
Nathan Patterson 0 Reputation points
3 answers One of the answers was accepted by the question author.

How do I reinstall Onedrive in S mode?

My recently purchased computer (windows 11, M365) was showing a Onedrive Error so I removed it with the hopes to reinstall but I cannot because I'm in S mode. How can I reinstall Ondrive without switching out of S mode which as I understand is permanent?…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T03:13:50.7166667+00:00
Eladio Venegas 40 Reputation points
commented 2026-10-18T23:07:41.7233333+00:00
Eladio Venegas 40 Reputation points
1 answer One of the answers was accepted by the question author.

unwanted Microsoft pop up has started.

In the last two days I have started to get a pop up when I start up. This states: "Microsoft. We need a little more help. It looks like this email is used with more than one account with Microsoft. Which one do you want to use?" (Work or…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-14T16:15:56.5033333+00:00
Mark Martin 45 Reputation points
commented 2026-10-18T23:06:45.48+00:00
Ian-T 16,800 Reputation points Microsoft External Staff Moderator