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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
I sent invites to all members of my family, and they set up outlook email accounts to use in place of a domain that was now shutdown by the ISP. One of the users has forgotten the password for the account and also mistyped the phone number in the…
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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In MS Entra, we created a Named Location and added an IP address range. We setup MS Authentication for external users only and this works. Users on site are not required to do MFA. We setup Passkeys (FIDO2) and now all our onsite users are being asked…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I'm completing a public Organization identity validation for Azure Artifact Signing (Basic tier). On the "Verify your credentials" page I used the "Get verified here through our trusted ID-verifiers" link. The AU10TIX flow ended with…
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
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I want to register as an Individual Microsoft Edge extension developer with my personal Microsoft account (an outlook.com MSA). The "Microsoft Edge Developer Account Registration" form never appears. What happens …
Developing and testing features or extensions for Microsoft Edge
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Hi, Yesterday I got notification in OneDrive app that someone shared a file with me, which was a PDF file that felt like malware or a virus (I didn't open the file). I reported the file, the account got banned but today I started to get more file share…
A Microsoft file hosting and synchronization service.
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I hate it, it's driving me crazy. The cursor sits on top of my writing. Also, why do I have to sign into 365 using my email every time I want to use Word. I am a luddite and hate the tech advancements, I'm honestly thinking of getting a typewriter.
A specific functionality or enhancement provided by Windows Copilot
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I would like to attach a pdf to a text using Phone Link,. I can see an option for sending an image but not a pdf. How can I do that?
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I am trying to use the OneDrive app on a MacBook, but when I try to login it asks me to input a password for an account that has been deactivated and I can't access. Both of the accounts are school accounts. I imagine the solution is to unlink the…
A Microsoft file hosting and synchronization service.
Hello, I need to update my payment and here's the error message: "Switch to an account with permissions. Your account .../... doesn't have permission to view or manage this page in the Microsoft 365 admin center"... Thank you
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I have made 40+ phones calls and spent hours online trying to find a HUMAN who can assist me with an unknown charge on my credit card that is NOT on my subscription list or order history. Does anyone have a real phone number for a real person? This…
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We have the default Anti-Spam policy configured, along with the custom Anti-spam policy targeting high-volume senders with a higher priority. We need to exclude a specific mailbox from being blocked and added the necessary exclusion. However, the mailbox…
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
I'm using Version 16.114.3 of Excel for Mac on a Mac Studio with M1 ultra chip, 64gb Ram. Excel was working fine up until this morning. Whenever I try to create a pivot table, excel crashes. For pre-existing pivot tables, excel crashes if I try to change…
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
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My onedrive only has been blocked on my mac, i need my data back, open it, please.*
A Microsoft file hosting and synchronization service.
By mistake I inactivated the Windows Defender from my computer. How can I reactivate it?
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Can I move a calendar event to a different calendar?
Using New Outlook on Windows for personal email, calendar, and contact management
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Need SHA-256 for 26200.6584.250915-1905.25h2_ge_release_svc_refresh_CLIENT_CONSUMER_x64FRE_en-us.iso Would prefer .9711 iso download link & hash if available. For in-place Win11 reset while keeping apps & info
**My email is attached to an old business account. Microsoft wants to send a code to ****@blackhawkestespark.com I 6 years sold the business 6 years . No one has access to that account anymore. I need to speak to a human please. 970-646-5413.
A tool for managing user identities, credentials, and access across on-premises and cloud environments
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I recently purchased two laptops, one for general use, and one for a specific purpose. Since both were running Windows 11 (Windows 11 Home, Version 25H2, OS Build 26200.9711), I updated my desktop computer to Windows 11 also (Windows 11 Pro, Version…
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What happens to the voicemail recordings in Teams calling after you've listened to them only once? I want to relisten to a message from last week before responding because I know the transcript was incorrect. But the recording is nowhere to be found!
Managing sound and video settings during Teams meetings and calls for optimal communication
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Dear Microsoft Support Team, I hope this message finds you well. I am reaching out to request urgent assistance regarding my Microsoft Surface Pro 2, which I have been using reliably since approximately 2018. Following a recent Windows Update, the device…
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