An API that connects multiple Microsoft services, enabling data access and automation across platforms
Inquiry on Scalability, Throttling, and Delivery Guarantees for Microsoft Teams Activity Feed Notifications
Hello Microsoft Developer Support Team, We are developing a crisis alert management application that is embedded within Microsoft Teams. One of our core requirements is the ability to send urgent notifications to approximately 4,000 users as quickly as…
Microsoft Security | Microsoft Graph
AI answer
Azure AIK enrollment returns HTTP 404 for Intel PTT EK CA "ODCA 2 CSME MTP PCH SVN 01 PTT CA" — blocks Call of Duty (RICOCHET) attestation
TPM 2.0 and Secure Boot are both fully enabled and pass every local check, but AIK enrollment fails server-side with HTTP 404 because the Azure AIK authority for this Intel PTT EK issuer does not exist. This blocks Call of Duty (RICOCHET) from…
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
Resource Health shows "Configuration being updated" every night during Azure VM Backup (started recently)
Hi, Since 5 Oct 2026, two Linux VMs (Standard_B2s, Southeast Asia) show a Resource Health event every night: "Configuration being updated (Customer Initiated) - The Virtual Machine configuration is being updated as requested by an authorized user or…
Azure Update Manager
An Azure service to centrally manages updates and compliance at scale.
AI answer
Verification code
Good morning! I'm trying to sign in but it wants to send a verification code but I do not have access to my old phone.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
windows reinstallation
An agent was assisting me remotely by reinstalling WINDOWS 11 to try to fix an issue that I was experiencing with 2 different sets of bluetooth headphones that I was adding to my system. I'm unable to activate; hear audio for more than a few seconds,…
Windows for home | Windows 11 | Devices and drivers
AI answer
Azure Database for PostgreSQL Flexible Server: platform-managed components, FATAL/PANIC logging, and the azuresu role
Hello, We are reviewing the documented security and logging behavior of Azure Database for PostgreSQL Flexible Server for a production workload. We would appreciate clarification of the general platform behavior and links to official documentation. 1.…
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
Drop-down list for academic verification not showing up
I am trying to register an account for Azure for Students. I am from Singapore, studying a full-time degree in Data Science and AI in Nanyang Technological University. I am logged in to my school email when filling the registration form, yet my school…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
The Record button in Microsoft PowerPoint is missing in the top-right corner of the window (near the Share and Present in Teams buttons).
I have just installed the Microsoft 365 on Monday 19 Octomber 2026. I found the Record button in Microsoft PowerPoint is missing in the top-right corner of the window (near the Share and Present in Teams buttons). The record button should be availabe in…
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
AI answer
How to fix SKYPE dial pad error issue
I have Skype Credit remaining, and my balance is displayed correctly. However, I cannot make calls because I am asked to update my billing address. Every time I enter my correct Japanese billing address, the request fails and asks me to try again…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
change email
Hi I want change email account detail ,so how to change the detail ?
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How to correctly activate and create subscription for Azure $2000 non profit grants for non profit organization
After getting my organization's grant approved, and approval email is sent. The steps detailed that Activation should be carried out before addition of subscription to start using non profit azure grant. Once this is done, We keep getting "You're…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Subject: Account Recovery Request – Suspected Account Hijacking and Unauthorized Security Information Changes
Hello Microsoft Support Team, I am contacting you to request assistance in recovering my Microsoft account, which I believe has been compromised. I was able to use my account to play Minecraft: Java Edition through the official Minecraft Launcher in July…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
(Microsoft Rewards or Account ) and request a callback or chat
need my microsoft rewards account case routed to Microsoft Rewards Support and request a manual review .also request a chat or be called if possible in regards to suspension being removed.
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
Lost access to microsoft email
I lost access to my previous email ******@gmail.com and I would like to recover it with ******@gmail.com. like fully make the account email ******@gmail.com so I can get my xbox game pass 25 digit codes.
Community Center | Not monitored
Tag not monitored by Microsoft.
AI answer
Startup credit activation fails eligibility check — existing subscription blocks "Build your startup" unlock (DHBK Partners LLC)
I'm the founder of DHBK Partners LLC attempting to enroll in Microsoft for Startups. Following the application flow, I completed Azure account creation, so my personal Microsoft account (******@outlook.com) now holds a pay-as-you-go subscription.…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
AI answer
FIX MY AUTHENTICATOR APP
MY PHONE BROKE AND NOW I HAVE A NEW ONE AND WHEN I TRY TO LOG ON THE AUTHENTICATOR APP, ITS SAYING I SHOULD CLICK A CODE AND I DONT HAVE ANY CODES SHOWING
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Account hacked and email changed, can't get it back
Hey,I just got hacked few days ago, i got every accounts hacked back exept for microsoft, i tried their solutions to contact them, give them the maximum information, the "get back my account" "forgot password" or whatever, but nothing…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
No path for a solo developer to get an Entra client ID: AADSTS16000 (no directory), Developer Program silent rejection, Business trial tenant locked behind credit card (AADSTS5000228)
Feedback to Microsoft — A Solo Developer Cannot Obtain a Basic OAuth Client ID: Three Doors, Three Walls Submitted by: Mr FSD, solo developer — FSD ETC, Sylhet, Bangladesh Account involved: a personal Microsoft (Outlook) account — the address is withheld…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Azure ML Compute Instance stuck in Creating state
I am using an Azure for Students subscription and an Azure Machine Learning workspace in North Central US. I am unable to successfully provision a Compute Instance. My current Compute Instance (Standard_DS11_v2) has remained in the Creating state for…
Azure Machine Learning
An Azure machine learning service for building and deploying models.
AI answer
Need help purchasing Minecraft
Hello Microsoft Support, I need help purchasing Minecraft: Java & Bedrock Edition for PC using my Microsoft account balance. My Microsoft account region is set to the Bahamas, and I redeemed a United States Microsoft gift card worth $40 USD. The…