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Error 715-123420 on Microsoft for Startups subscription — RTFP unblock request for Azure AI Foundry

Hello Microsoft Team, We are a Microsoft for Startups company unable to deploy GPT-6 models on our Azure AI Foundry resource. Every new deployment fails immediately with HTTP 400 error 715-123420 ("Our system has detected this request as unusual…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,123 questions
asked 2026-11-05T19:19:26.02+00:00
Paul Marc 0 Reputation points
commented 2026-11-05T21:02:14.0266667+00:00
Ganesh Gurram 7,650 Reputation points Microsoft External Staff Moderator
1 answer

gamepass fail

tried to redeem free trial of xbox gamepass and it failed then disappeared

Windows for home | Windows 11 | Gaming
asked 2026-11-05T20:59:22.1+00:00
Bo T 0 Reputation points
answered 2026-11-05T20:59:39.9366667+00:00

AI answer

1 answer

Compromised Microsoft Account – Original Email Address Removed

Hello My Microsoft account was compromised by an unauthorised person. The original sign-in email address associated with my account was ******@gmail.com. However, the attacker appears to have changed or removed this email address and replaced it with…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-05T20:43:35.93+00:00
Vinicius Cassimiro 5 Reputation points
answered 2026-11-05T20:44:54.3433333+00:00

AI answer

1 answer

Recurring charge

I see a recurring xbox fee that i never signed up for - Help!

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-05T20:37:49.0933333+00:00
Michelle Balmer 0 Reputation points
answered 2026-11-05T20:38:23.4+00:00

AI answer

1 answer

Connection issue between Azure and UDM Pro using S2S VPN

Hello, I have setup a virtual network, virtual network gateway, public ip address, local network gateway and connection. But for some reason my S2S still shows Not connected. Can I get some support to check what am I doing wrong? Thanks, Sumeet

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,205 questions
asked 2026-10-05T20:50:44.3733333+00:00
Sumeet Lopes 0 Reputation points
commented 2026-11-05T20:37:57.3266667+00:00
Sumeet Lopes 0 Reputation points
1 answer

Authenticator app does not work for my one drive

my authenticator app on my phone stopped working and it is not giving me the code to access one drive.

Microsoft Security | Microsoft Authenticator
asked 2026-11-05T20:32:34.0166667+00:00
Amila Salihbasic 0 Reputation points
answered 2026-11-05T20:32:51.9933333+00:00

AI answer

1 answer

My account was hacked. I've taken some steps but they seem to have access still.

My account was hacked. They have done things like got me banned in Apex, logged in to all the accounts i had in my password manager. They are also adding apps to my microsoft account. How do i lock down my account? They added a 2fa (how did they do…

Microsoft Security | Microsoft Authenticator
asked 2026-11-05T19:55:47.02+00:00
Forrest OLeary 0 Reputation points
commented 2026-11-05T20:32:51.5066667+00:00
LordsPies 0 Reputation points
1 answer

Azure AI Search SharePoint indexer fails with a generic "Bad Request" when an index with a sharepointSiteUrl field receives more than 5 distinct site URLs

We use Azure AI Search (API 2026-08-01-preview) with the SharePoint in Microsoft 365 indexer. ACL ingestion is on, including SharePoint groups support: sharePointConnectorAppRegistration and a SharePointSiteUrl field with sharepointSiteUrl: true.…

Azure AI Search
Azure AI Search

An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.

1,604 questions
asked 2026-11-05T20:19:33.7033333+00:00
Taylor Hawkins 0 Reputation points
answered 2026-11-05T20:20:58.9+00:00

AI answer

1 answer

Azure AI Search SharePoint ACL query fails with HTTP 404 "User cannot be found" for the whole index when the querying user is not in a site's user list

We use Azure AI Search (API 2026-08-01-preview) with the SharePoint indexer and ACL ingestion, including SharePoint groups support: sharePointConnectorAppRegistration and a SharePointSiteUrl field with sharepointSiteUrl: true. Documents are chunked with…

Azure AI Search
Azure AI Search

An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.

1,604 questions
asked 2026-11-05T20:12:51.0633333+00:00
Taylor Hawkins 0 Reputation points
answered 2026-11-05T20:14:07.2366667+00:00

AI answer

1 answer

In Word, renumbering existing footnotes

Footnotes in my document did not remain sequential after removing a section of text with footnotes in it. I tried to follow the instructions in "Renumbering existing footnotes," but the "Go to Insert> Footnote" command is greyed…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-05T16:57:20.6933333+00:00
Stephen Warr 0 Reputation points
commented 2026-11-05T19:47:48.1833333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Account Compromised or Inaccessible.

I previously had a Microsoft account registered with ******@gmail.com, which I used to access Microsoft services, including Microsoft 365 with the purchase of a new laptop and Minecraft. One day, when I opened Microsoft Word, I noticed an exclamation…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-05T19:45:04.9733333+00:00
Dev Deep Narayan 0 Reputation points
answered 2026-11-05T19:45:34.49+00:00

AI answer

1 answer

Change local storage/sync location from SSD to HDD

My local storage for OneDrive is currently on my boot SSD drive. I would like to move this to the internal HDD drive. How do I do this?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-05T19:20:40.8266667+00:00
Charles Kenyon 171.9K Reputation points Volunteer Moderator
commented 2026-11-05T19:44:19.0266667+00:00
Charles Kenyon 171.9K Reputation points Volunteer Moderator
1 answer

Global admin can't enter Tenant admin center due to MFA issue, need help reset.

Tenant only has 1 global admin, and they are locked out of admin center due to deleting MFA without setting backup. Now cannot access admin center at all and there is no other way to authenticate because it wasn't set up. Need help contacting Data…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-01T07:15:37.4+00:00
Napa.C 115 Reputation points
commented 2026-11-05T19:31:10.58+00:00
Stephan Höppner 0 Reputation points
1 answer

Event Grid inference workflow returned intermittent HTTP 500

Our Event Grid-triggered model inference failed at <UTC time>. I have the domain endpoint and x-ms-request-id. Can someone from Microsoft look this up in backend telemetry and confirm which regional cluster/deployment stamp handled the request?

Azure Event Grid
Azure Event Grid

An Azure event routing service designed for high availability, consistent performance, and dynamic scale.

523 questions
asked 2026-11-05T19:27:28.4366667+00:00
Roakey Tornheim 0 Reputation points
answered 2026-11-05T19:28:32.48+00:00

AI answer

1 answer

Purview - Contextual Summary

We are in the GCC and when we run simulations of auto labeling, I can see that it would apply labels to documents, but some of these are hard to figure out what it thinks matches the SIT. We had been told that when reviewing items in the simulation that…

Microsoft Security | Microsoft Purview
asked 2026-11-05T19:26:26.8266667+00:00
Cook, Phillip (KPPA) 0 Reputation points
answered 2026-11-05T19:27:48.0866667+00:00

AI answer

1 answer

AzureKeyCredential rejected by ChatCompletionsClient

I used the inference endpoint and API key from Foundry, but receive Unsupported credential. I can attach the Keys and Endpoint screen and my environment-variable output. Which fields need to remain visible to identify the issue? the full inference key,…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,123 questions
asked 2026-11-05T19:26:25.4033333+00:00
Roakey Tornheim 0 Reputation points
answered 2026-11-05T19:27:26.3866667+00:00

AI answer

1 answer

Azure AI Foundry API key access fails with “not authorized”

I’m integrating our Foundry deployment with ServiceNow. I can invoke the model in the playground, but I cannot view Keys and Endpoint for <resource-name>. Which exact RBAC role/action lets me retrieve KEY1/KEY2? Would a support engineer be able to…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,204 questions
asked 2026-11-05T19:24:57.79+00:00
Roakey Tornheim 0 Reputation points
answered 2026-11-05T19:26:12.5533333+00:00

AI answer

1 answer

Linkedin Premium Student Offer

Hi Support team, I didn't received linkedin Premium offer can you please help me with that?

Community Center | Not monitored
asked 2026-11-05T19:07:41.4533333+00:00
Ahmad Hassan 0 Reputation points
edited the question 2026-11-05T19:09:19.8133333+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

Add a filed annual report to an existing Artifact Signing validation

Our Public Trust organization validation is In Progress. We uploaded the state’s acceptance notice and now have the filed 2026 Annual Report, which shows the legal company name and business address. Could the Artifact Signing team reopen document upload…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,689 questions
asked 2026-11-05T18:50:34.7466667+00:00
Jean William 0 Reputation points
answered 2026-11-05T18:51:18.9966667+00:00

AI answer

1 answer

Setting up Microsoft Authenticator and Windows Hello

I am trying to find a step by step process to set up Microsoft Authenticator and Windows Hello with facial recognition - per my companies request. What is the order of setting up these two systems, how do I find the set up process? And is there a step…

Microsoft Security | Microsoft Authenticator
asked 2026-11-05T18:09:13.39+00:00
Antonia Kasparek 0 Reputation points
answered 2026-11-05T18:10:27.3733333+00:00

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