567 questions with Microsoft Security | Windows Autopilot tags

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0 answers

Surface laptop not loging in after reset

I purchased this Microsoft Surface Laptop second-hand approximately five years ago and have been using it personally. After resetting Windows, Windows Autopilot is forcing enrollment into an organization called Sky. I no longer have contact with the…

Microsoft Security | Windows Autopilot
asked 2026-10-02T16:28:54.0766667+00:00
saleh sabbagh 0 Reputation points
1 answer

how to fingerprint lock in apply on windows 11

how to fingerprint lock in apply on windows 11. And detailed the talk on fingerprint lock and face lock. It is the issue is commonly is the few days.

Microsoft Security | Windows Autopilot
asked 2026-09-26T07:47:02.4533333+00:00
Mudasar Ali 0 Reputation points
answered 2026-09-26T08:16:45.2266667+00:00
Aaron Mathias 85 Reputation points
1 answer

Windows Autopilot used computer registered to previous organization

I purchased a used Dell Latitude 5450 from a thrift store and discovered that it is still registered with Windows Autopilot to a previous organization. I do not know the organization and do not have access to its Microsoft 365, Intune, or Entra…

Microsoft Security | Windows Autopilot
asked 2026-09-24T00:19:12.5966667+00:00
Mitchell Ferro 0 Reputation points
answered 2026-09-24T01:15:02.3866667+00:00
EmilyS_726 30,260 Reputation points Volunteer Moderator
1 answer

AOVPN Connectivity and Microsoft Teams/Outlook Issues After September Windows Updates

We are observing multiple incidents where users are unable to connect to Always On VPN (AOVPN) and are encountering issues with Microsoft Teams and Microsoft Outlook following the installation of the September Windows updates. Reported issues include: …

Microsoft Security | Windows Autopilot
asked 2026-09-21T16:28:54.7233333+00:00
Vijay Dhekan 0 Reputation points
answered 2026-09-21T19:46:27.4466667+00:00
Rob Koch 26,175 Reputation points Volunteer Moderator
1 answer

Windows 11 Education Laptop Still Requires Former Employer's Work/School Account After Factory Reset

I have a Windows laptop that was permanently given to my sister by her former employer. She no longer has access to that organisation. We performed a complete Windows reset, but during Windows setup the device still requires a work or school account. We…

Microsoft Security | Windows Autopilot
asked 2026-08-11T20:41:59.2466667+00:00
Nhlakanipho Trueman Nkambule 0 Reputation points
commented 2026-09-20T09:41:18.9333333+00:00
Suresh Kumar 5 Reputation points
1 answer

How to deregistrate the laptop from the Autopilot account of other organisation?

Hi, I´m reseller of used laptops from Spain. One of laptops I sold has a Autopilot login window during of installation of Windows. It is registrated to SAS company. I oficially bought it from the refurbishing company from Poland and I have the invoice…

Microsoft Security | Windows Autopilot
asked 2026-08-25T09:33:14.8766667+00:00
Borovytskyi Oleh 0 Reputation points
answered 2026-09-20T08:56:18.6466667+00:00
Pavel yannara Mirochnitchenko 13,456 Reputation points MVP
1 answer

How to Fix LAPS Password Not Displaying

Some laptops with in org that have been provisioned with autopilot do not show laps password, but others do. What's the cause of this and what's the solution? Thank you.

Microsoft Security | Windows Autopilot
asked 2026-09-09T23:25:09.2533333+00:00
Henry Zhang 0 Reputation points
commented 2026-09-10T20:46:40.7266667+00:00
Rahul Jindal 11,731 Reputation points
1 answer

Windows Autopilot Setup Fails After Motherboard Replacement

Issue Description After a motherboard replacement, the PC was reset, but the Windows Autopilot initial setup cannot be completed. Error Code 80180014

Microsoft Security | Windows Autopilot
asked 2026-09-07T07:50:19.6466667+00:00
Owatari, Fumitaka 0 Reputation points
answered 2026-09-07T07:50:38.16+00:00

AI answer

1 answer

Sign-in verification problem

I want to change my verification email, but no longer have access to the original email address. Sign-in keeps prompting me to enter it so they can send me a verification code, but I can't access that email address anymore. How do resolve the problem,…

Microsoft Security | Windows Autopilot
asked 2026-09-04T19:10:25.4433333+00:00
Joe Ferrara 0 Reputation points
answered 2026-09-04T19:10:44.4+00:00

AI answer

1 answer

Autopilot Device Prep stopped working

I had this working a week ago in one tenant. Created the Autopilot V2 Device and user group. Assigned the proper owner to the dveice group. Added some apps. It worked great. Built a new test tenant and it stopped working. Fails after a hour with an…

Microsoft Security | Windows Autopilot
asked 2026-08-24T16:16:02.7066667+00:00
Matt Dillon 437 Reputation points
commented 2026-08-24T21:36:00.6433333+00:00
Rahul Jindal 11,731 Reputation points
0 answers

Windows 11 Autopilot issue with Edge

Hello, Recently we encountered an issue when after Pre-provisioning and User-Driven Autopilot MS Edge is not linked in user profile. MS Edge shortcut do not exists for user, MS Edge not exists in default app settings, cannot find it in search and no…

Microsoft Security | Windows Autopilot
asked 2026-08-10T11:11:04.4066667+00:00
Dominik 30 Reputation points
commented 2026-08-23T21:42:18.19+00:00
Scherer, Jamie 5 Reputation points
1 answer

Microsoft Azure AIK CA returns HTTP 400 for EK signed by Intel ODCA 2 CSME P_ADL 00002341 / CSME ADL SVN01 Kernel CA — same pattern as Infineon CA 035 trust-pool gap

I'm hitting a TPM AIK enrollment failure on Windows 11 25H2 (build 26200.8328) that looks identical to the previously-resolved Infineon CA 035/039/042 trust-pool gap — but for an Intel CSME branch. My device: Intel Core i7-13650HX (Raptor Lake HX),…

Microsoft Security | Windows Autopilot
asked 2026-05-12T00:21:23.5+00:00
Daniil Zhukov 10 Reputation points
edited a comment 2026-08-21T21:37:08.08+00:00
大帅哥 超级 0 Reputation points
2 answers One of the answers was accepted by the question author.

Autopilot v2 stopped adding devices to the group from profile

Hello, I have a problem with Autopilotv2. Everything worked fine up until few weeks ago when Autopilot stopped adding prepared devices to the device group specified in Device Preparation Policy. I have reviewed diagnostics logs from affected endpoints,…

Microsoft Security | Windows Autopilot
asked 2026-08-10T14:08:08.8633333+00:00
Mariusz 51 Reputation points
accepted 2026-08-10T14:52:01.71+00:00
Mariusz 51 Reputation points
2 answers

old user account keeps showing after autopilot

the old user account keeps showing after autopilot has deployed. The primary user name has been removed. How do i get past this to continue with the build

Microsoft Security | Windows Autopilot
asked 2026-07-07T14:56:39.03+00:00
Matthew Jenkins 0 Reputation points
answered 2026-07-28T07:50:23.0266667+00:00
Pavel yannara Mirochnitchenko 13,456 Reputation points MVP
1 answer

Pls help me guys

Guys i got a shortcut virus and delted and in affected items in protection history it’s wroten D:\systeme volume information.lnk and named trojan:win32/LNK i just want know if this virus can steal files and pictures from hard disk C:

Microsoft Security | Windows Autopilot
asked 2026-07-10T22:00:36.17+00:00
Pls help me 0 Reputation points
answered 2026-07-10T22:24:41.0066667+00:00
BryceSor 5,510 Reputation points Volunteer Moderator
1 answer

Xbox Privacy Changed Without Notice, Or Just Broken?

Around the time Spencer removed Xbox (Social/User) Clubs my comments icons went grey with no way of commenting on any posts/activity, including my own. My 'others can communicate' setting has always been set to 'Friends', for years, due to incessant PMs…

Microsoft Security | Windows Autopilot
asked 2026-07-01T07:21:33.42+00:00
Goatlips 5 Reputation points
answered 2026-07-01T07:22:57.45+00:00
DAS GARIMAA 0 Reputation points
7 answers

Windows 11 - Autopilot - remove Consumer Shortcuts

Is there a configuration setting in Intune that would remove the shortcuts for Spotify,TikTok, WhatsApp, Disney+, etc that seem to appear on a fresh install of Windows 11? I have successfully used Proactive Remediation to get rid of the Consumer version…

Microsoft Security | Windows Autopilot
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Other
asked 2023-01-19T20:37:35.0733333+00:00
Matt Dillon 437 Reputation points
commented 2026-06-30T14:21:56.8566667+00:00
Sebastian Cerazy 351 Reputation points
0 answers

Unable to log in to account

How can i log in to account as each time it says password invalid or email address not recognised even though done the 30 day security change and one time passcode and still saying same and when go onto self help reverts me back to the 30 day new…

Microsoft Security | Windows Autopilot
asked 2026-06-29T10:42:12.6266667+00:00
Shaun McGinty 0 Reputation points
1 answer

Disable User-Driven for Autopilot and only Allow Pre-Provision

I would like to request for Microsoft to have an option in Intune to disable technicians from doing User-Driven Autopilot V1 and instead only allow for pre-provisioning Autopilot V1. Many scripts and applications we deploy as required to a device…

Microsoft Security | Windows Autopilot
asked 2026-04-30T22:21:04.97+00:00
Garcia, Alfredo 30 Reputation points
answered 2026-06-23T13:11:08.92+00:00
Pavel yannara Mirochnitchenko 13,456 Reputation points MVP
1 answer

Is there a way to enforce Autopilot/MDM enrollment even if a user bypasses internet during OOBE and creates a local account?

Hi all, I have a scenario I'd like to get clarity on regarding Windows Autopilot and a potential security gap. Scenario: We configure a device for Windows Autopilot (Azure AD Join, User-Driven) and ship it to the end user. Instead of connecting to the…

Microsoft Security | Windows Autopilot
asked 2026-06-17T05:38:22.3566667+00:00
Anant Bera 271 Reputation points
commented 2026-06-17T21:12:13.8633333+00:00
Rahul Jindal 11,731 Reputation points