Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
1 answer
Office Apps on iPad do not recognise my subscription
When I try to use office apps on my iPad it wants me to subscribe. I already have a subscription
Microsoft 365 and Office | Word | For home | iOS
asked
2026-10-23T18:52:51.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John McDougall
0
Reputation points
commented
2026-10-27T00:16:36.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
14,265
Reputation points Microsoft External Staff
Moderator
2 answers
Problems with Office apps
My wife and I have the same Mac operating system and the same version of office. Suddenly, on my Mac I can't save or modify an office document, whereas she can. What could be the problem? Might I have been hacked?
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-23T21:02:49.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 91%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jeffry Smith
0
Reputation points
commented
2026-10-23T22:12:03.2866667+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
1 answer
how to access Word and Excel on my ipad
I have a 2021 permanent license on my Mac. I would like to access word and excel on my ipad. how do i do that?
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-23T17:03:55.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 64%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
DAVID DURY
0
Reputation points
answered
2026-10-23T17:04:27.6366667+00:00
AI answer
1 answer
Watermark can not be deleted using any recommended methods. Can't even be found until I print
Cannot remove watermark! One day ago, I accidentally added a watermark to my Word for iOS document. I can't recall how I did it, but I think I simply selected, "Add Watermark - Draft" and it appears in my Header area. Now I cannot remove it…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-17T14:27:14.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KCPar
0
Reputation points
answered
2026-10-17T14:28:11.6733333+00:00
AI answer
2 answers
How can I switch off the AI / Copilot etc on my laptop and ipad?
How can I switch off the AI / Copilot etc on my laptop and ipad? It constantly changes what I want to type and ask to what it wants to ask!
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-14T10:27:06.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 51%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nigel Day
0
Reputation points
answered
2026-10-14T12:34:00.2066667+00:00
Stefan Blom
357.1K
Reputation points MVP
Volunteer Moderator
2 answers
Word freezes randomly on ipad air after recent update
Word suddenly freezes randomly, but most often within minutes. It does not unfreeze, i have to force shut down the app. I have tried already these in several combinations: offloading, removing, reinstalling, signing out from all devices, accessing…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
1 answer
Microsoft 365 newest version will not run on my MAC -need older version
My MAC doesn't work well with the MS 365 for MAC. I have had multiple calls and sessions with the support team and nothing has worked. Can I get an older version of MS365 for MAC - like the one I had last year - and download it? I need it badly and…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-11T14:36:24.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 25%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sandra Tuttle
0
Reputation points
answered
2026-10-11T14:59:14.8933333+00:00
Stefan Blom
357.1K
Reputation points MVP
Volunteer Moderator
1 answer
Cant’ get a refund and cant’ edit in word
I didn’t mean to buy a subscription and try to get a refund 2 times but it rejected me. So now since I can’t get it so I try to use it but it won’t let me edit or anything, even though it said I still have my subscription but I can’t use it. I have word…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-11T14:20:18.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Thai Ave
0
Reputation points
answered
2026-10-11T14:27:52.5+00:00
Stefan Blom
357.1K
Reputation points MVP
Volunteer Moderator
1 answer
Word freezing/crashing on iPad Pro
For the last month, I have had issues with Word freezing/crashing on iPad Pro. It has gotten so bad that sometimes as soon as I launch Word, within seconds, the app freezes and the cloud spinner continues spinning until it stops and the app remains…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-09-25T14:55:00.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 52%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Keith McCabe
15
Reputation points
commented
2026-10-11T13:22:18.5466667+00:00
Keith McCabe
15
Reputation points
2 answers
Word for iPad hangs and is terminated by the system watchdog (0x8BADF00D) on iPadOS 26.7
Hello, I'm experiencing a recurring issue with Word for iPad on my iPad Pro (iPad17,1) running iPadOS 26.7 (build 23H24). The app version is 2.113.26091116 (2.113.5). Problem: Word periodically stops responding and then gets force-closed by the system.…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-09-21T10:21:59.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Marina Kramskaia
0
Reputation points
commented
2026-10-11T08:13:49.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,315
Reputation points Microsoft External Staff
Moderator
2 answers
Word friert beim Schreiben und Bearbeiten
Guten Tag, ich habe seit einiger Zeit ein Problem mit Microsoft Word auf meinem iPad. Word friert während der Bearbeitung immer wieder komplett ein und reagiert dann nicht mehr. Das Problem tritt bei verschiedenen Dokumenten auf, insbesondere: während…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-01T12:18:32.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 98%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Weiß Melanie
0
Reputation points
commented
2026-10-05T23:52:32.45+00:00
Xavier-D
14,265
Reputation points Microsoft External Staff
Moderator
2 answers
Word keeps freezing on i-pad since latest update, and I have tried all the suggestions on the forums. Why have we heard nothing from Microsoft?
Since the recent IOS update Word, which was completely fine before, keeps freezing every few seconds. I have tried the fixes on this and other forums (short of a factory reset) but nothing helps. I’m paying quite a lot for my subscription and I NEED it.…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 45%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
WORD APP IS FREEZING ON IPAD PRO FOR SEVERAL DAYS NOW.
I use the word app from Microsoft 365 on my iPad Pro has the latest updates and is only six months old, the newest version. Initially, it seemed to be having trouble syncing with OneDrive with the OneDrive icon spinning constantly. Now it is just…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-09-27T13:41:11.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
James Oelschlager
10
Reputation points
answered
2026-10-03T00:05:03.5566667+00:00
EmilyS_726
34,010
Reputation points
Volunteer Moderator
2 answers
Microsoft 365 Family Plan support
How do I add someone to my Microsoft 365 family account?
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-10-02T15:07:23.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 73%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Laurenne Sayles
0
Reputation points
answered
2026-10-02T15:42:06.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,385
Reputation points
Independent Advisor
1 answer
Track Changes deletions not showing despite troubleshooting
So I have checked I have a fully updated Word and IOS, I've made sure tracked changes is showing in line rather than balloons, deletions are turned on and I'm in 'All Markup' mode. But still deletions and moved text are not showing. What do I do?
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-09-30T17:46:02.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 94%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Koterwas, Keara
0
Reputation points
edited an answer
2026-10-01T02:51:14.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
13,140
Reputation points Microsoft External Staff
Moderator
2 answers
Consistent Issues with Word for ios
I have been using word on my iPad Air for a few years. I’ve encountered a host of problems in the last year and nothing seems to be getting fixed. Some of these issues go away occasionally but they always return after every update. They’ve all just…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2025-10-11T21:33:30.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 31%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Hannah Thompson
120
Reputation points
commented
2026-09-29T19:18:51.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Morad IRDF
0
Reputation points
2 answers
WORD STILL NOT WORKING ON IPAD PRO RUNNING IPADIOS VERSION 27.0.1
I have tried work around suggested by Microsoft including deleting and updating the Word app, creating new signing credentials for WORD, putting IPAD in AIRPLANE MODE and it still freezes. Are their other Microsoft options, or do I need to reset the…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-09-29T11:58:23.04+00:00
James Oelschlager
10
Reputation points
answered
2026-09-29T12:36:55.02+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
2 answers
Word App on iPhone Freezes after 3 minutes - was actively typing and not typing as well
I am having issues with the Word app on my iPhone 16 Pro Max. It continues to freeze after about 3 minutes, often when I’m typing or scrolling. I have located the current Microsoft/Apple Os issue page and completed their recommendations (update Word…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 40%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
I cancelled last month. Please refund the €99 charged today. I cannot afford it.
Hello, I’m contacting you regarding the €99 payment that was taken from my PayPal account this morning for my Microsoft 365 subscription. I had already requested to cancel my subscription on the Microsoft website about a month ago because I no longer…
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
asked
2026-09-21T06:29:11.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Amir Azari
0
Reputation points
edited an answer
2026-09-21T10:53:14.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
30,240
Reputation points Microsoft External Staff
Moderator
1 answer
Blank word document on iphone
I recently opened a document on my Iphone, only to find it blank. I am able to use the read aloud function in Word on my phone with the blank document. When I open the same document on my computer, I can see everything. How can I fix this?
Microsoft 365 and Office | Word | For home | iOS
Microsoft 365 and Office | Word | For home | iOS
A family of Microsoft word processing software products for creating web, email, and print documents.
718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 27%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)