Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,955 questions
1 answer
Recovering a hacked account (submitted multiple requests with no progress)
I have submitted account recovery requests multiple times—most recently today—but so far, I have not received any email response or updates. Additionally, I have important information to share: when I attempt to log in, the screen indicates that I must…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-04T06:47:04.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 20%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Panupong Suwan
5
Reputation points
answered
2026-10-04T06:47:21.8366667+00:00
AI answer
0 answers
MIE Certificate not sent
Good afternoon, I am writing to inquire about my MIE certificate which I did not receive for unknown reason despite the fact that I have finished all the required steps
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,143 questions
asked
2026-10-03T11:51:22.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 24%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
HUDA ABBAS ABBAS HUSAIN TALLAQ
0
Reputation points
edited the question
2026-10-04T06:39:03.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,005
Reputation points
Volunteer Moderator
1 answer
What should I do on this situation?
Hello Microsoft, My name is Nguyen, and I am a Windows enthusiast who enjoys creating Windows mods. One of my favorite Microsoft projects is the Longhorn MSX Demo Set from the early 2000s. I have been working on a Windows 10 mod inspired by those…
Windows for home | Other | Apps
6,620 questions
asked
2026-10-04T02:59:08.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EON%3C/text%3E%3C/svg%3E)
Đoàn Viết Khôi Nguyên
0
Reputation points
answered
2026-10-04T06:38:27.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,485
Reputation points Microsoft External Staff
Moderator
1 answer
Excel Desktop chart selection issue – 2 data points do not show selection handles
I am experiencing a chart selection issue in Excel Desktop. I have a column chart with a Target series containing 18 data points. When I select the Target series in Excel Desktop, 2 data points do not display the selection handles, even though they are…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,984 questions
asked
2026-10-03T16:15:15.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 14.000000000000002%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Moustafa Cherif
0
Reputation points
answered
2026-10-04T06:37:32.9166667+00:00
riny
21,520
Reputation points
Volunteer Moderator
2 answers
Recover lost OneDrive files
Hi, I have recently changed my Primary E-Mail address from @btconnect.com (linked to a Business Broadband Account) to @outlook.com. E-Mails are fine but my OneDrive files associated with this personal 365 account have disappeared. I need to recover these…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,995 questions
asked
2026-10-01T16:17:58.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dave Priestley
0
Reputation points
answered
2026-10-04T06:34:49.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
0 answers
Problem with my minecraft account it sais no such account exists and no licence.
Hello, when I try to log into my Microsoft account, it says that this account doesn’t exist, and in the launcher it says that there is no such player and that they don’t have a license. I bought the license 2–3 days ago using my email. Also, without a…
Windows for home | Other | Gaming
4,370 questions
asked
2026-10-04T06:34:15.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 4%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
ANASTASIYA KESKEK
0
Reputation points
asked
2026-10-04T06:34:15.53+00:00
ANASTASIYA KESKEK
0
Reputation points
1 answer
Unable to add a new email account to Outlook
I am unable to complete the setup of a new email account in Outlook. I. have entered all of the information correctly on the Add Account page but the Add Account button is grayed out so I cannot complete the setup.
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,759 questions
asked
2026-09-21T20:25:11.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mary Susan Haynes
0
Reputation points
commented
2026-10-04T06:34:11.1266667+00:00
Hornblower409
16,075
Reputation points
2 answers
What is copilot migration How it relate to chats migration
What is copilot Chat migration How it relates to interface change And what happened to my chat Chat interface My past chats
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
295 questions
asked
2026-10-01T13:15:04.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
carvin hall
0
Reputation points
answered
2026-10-04T06:33:12.7833333+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
Calendar sync
My IOS calendar does not sync with my outlook exchange calendar when my wife adds and event to the shared ios calendar
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,886 questions
asked
2026-10-01T09:42:25.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 99%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tim Dunning
0
Reputation points
answered
2026-10-04T06:30:40.4766667+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
0 answers
after effects unknown error occured
i dont want to have to reset my laptop
Windows for home | Other | Performance and system failures
2,871 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 78%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
3 answers
One drive cannot sve new documents. 90% used from 2TB availble.
After updafing from Family to Primium Onedrive cannot save the new files to one drive. I have an extra 1TB already purchased. I see that I have still 10% availble from 2TB but onedrive gives an error. "Not enough cloud storage" When I open…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,211 questions
asked
2026-10-01T09:37:47.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dimitrios Bastis
0
Reputation points
answered
2026-10-04T06:28:00.29+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
File Explorer hangs after many hours — WinDbg points to UserActivity / CoreMessaging; PublishUserActivities=0 appears to fix it
I would like to report a long-standing File Explorer hang that I have finally been able to investigate with Process Explorer and WinDbg. The problem did not start with any particular Windows Insider build. It began when I bought this new PC exactly one…
Windows Insider program | Apps on Insider preview
583 questions
asked
2026-09-30T15:47:19.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Артур Гроховский
10
Reputation points
commented
2026-10-04T06:27:42.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
27,725
Reputation points Microsoft External Staff
Moderator
2 answers
Data in power uqry does not updated when source file cahnges its data
DATA IS FAKE & NOT REAL --> ONE EXAMPLE ONLY There is one pronlem-- The souce file have data having array formula like which is a short tabular data (i named is as FINAL FILTER containg data from cell C13 to E935)…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,984 questions
asked
2026-10-01T08:30:03.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chaturvedi, Santosh
450
Reputation points
answered
2026-10-04T06:26:44.67+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
CVE‑2026‑25177
Hello Tim, Can CVE‑2026‑25177 be covered by the Patch Tuesday update KB5082123?
Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked
2026-04-17T08:00:44.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ardiansyah Permana
60
Reputation points
accepted
2026-10-04T06:26:37.6066667+00:00
Ardiansyah Permana
60
Reputation points
1 answer
One of the answers was accepted by the question author.
[Confirmation] Restart Server after Patch Cumulative Update KB5062557 with SSU KB5062800
Hi Team Microsoft, Please advise, does applying Cumulative Update KB5062557 require 2 server restarts because it is bundled with SSU KB5062800?
Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked
2025-10-27T04:33:29.03+00:00
Ardiansyah Permana
60
Reputation points
accepted
2026-10-04T06:26:28.01+00:00
Ardiansyah Permana
60
Reputation points
0 answers
Minecraft Realm not opening after being paid for
I purchased a realm, but it never opened. I reached out to support, and I still haven’t received a response. I’m starting to wonder if support might not be available on weekends. Either way, I paid for the realm and it didn’t open, so I’d like to know…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,143 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
2 answers
Windows 11 Taskbar Icons Disappear After Long Lock Screen
After leaving my Windows 11 PC on the lock screen for a long time and then unlocking it, some taskbar application icons/logos disappear. The applications are still running and functioning: When I move the cursor over the empty taskbar icon area, the…
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 95%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
2 answers
I can see my OneNote Notebook in OneDrive, but I am not able to open it
I am on a Mac and recently completed a MacOS update. When attempting to access my OneNote notebook after the update was completed, I am getting 404/file not found error messages, and after hours of attempted troubleshooting, I am still not able to access…
Microsoft 365 and Office | OneNote | Other | MacOS
Microsoft 365 and Office | OneNote | Other | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
156 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
4 answers
how to unblock the macros from excel file.
every time the excel file is opened with tag Like "the macros are blocked By microsoft'. we tried the solutions provided given in the bar. still its not working. the file is there in the local LAN will be accessed by 3 to 4 systems. but in another…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,735 questions
asked
2026-10-01T06:46:11.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 33%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Praveen Kumar
0
Reputation points
answered
2026-10-04T06:21:45.29+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
0 answers
two subscriptions for Microsoft 365 Family
I had a message advising my 365 Family subscription was due to expire and so renewed yesterday (3 Oct) for a year. However when I have checked the subscription history, Account shows the October purchase but under Subscriptions I can see another 365…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,298 questions
asked
2026-10-04T06:21:21.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 93%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Amanda Edwards
0
Reputation points