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2 answers

I need to get a BitLocker Recovery Key and the page to access the key will not load

I cannot access the BitLocker Recovery Page. It will not load to give me the key Any help will be appreciated Thanks, C.

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-13T01:05:43.6033333+00:00
Christian Switzer 0 Reputation points
answered 2026-11-13T01:38:59.19+00:00
EmilyS726 280.7K Reputation points Independent Advisor
1 answer

My friend gifted me a add on to destiny 2 and it’s not popping up on my end.

My friend gifted me an add on to destiny 2 but I still haven’t gotten it on my end and it’s been about 2 almost 3 hours, we both have reset our games and nothing has changed.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-11-13T01:36:55.1666667+00:00
Big boy Chungus 0 Reputation points
answered 2026-11-13T01:37:45.3666667+00:00

AI answer

2 answers

Co-pilot Issue

My copilot in my laptop is not working. When I open the app it only has blank white screen.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T22:04:29.73+00:00
Iris Jade Seguban 5 Reputation points
commented 2026-11-13T01:37:40.8133333+00:00
Ray Roth 0 Reputation points
2 answers

MY Outlook hotmail is very slow.

My outlook, hotmail email is slow to open. Every other email and app I open are quick. When it finally opens, I cannot open attachments or track packages.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T01:03:38.52+00:00
karrie palmer 0 Reputation points
answered 2026-11-13T01:35:47.4133333+00:00
EmilyS726 280.7K Reputation points Independent Advisor
2 answers

Not recieving emails

Why am i not able to recieve my emails from outlook?

Outlook | Web | Outlook.com | Email
asked 2026-11-13T01:02:22.26+00:00
athanasios smernaos 0 Reputation points
answered 2026-11-13T01:35:21.06+00:00
Ivan B 127.5K Reputation points Independent Advisor
2 answers

still cant access emails anyone know when it will be fixed

anyone know when its gonna be fixed??it 7pm its been out all day

Outlook | Web | Outlook.com | Email
asked 2026-11-13T00:54:01.8933333+00:00
Rachel Upton 0 Reputation points
answered 2026-11-13T01:34:16.6966667+00:00
SD - IA 183.2K Reputation points Independent Advisor
1 answer

I can't do my job.

I tried to log on to my computer to complete my work this afternoon, and nothing in my Microsoft 360 account works. I saw that Microsoft has been having server failures. I do not care. I trust you with my work and livelihood. So my question is: who is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T21:49:15.2+00:00
Seth Harteneck 0 Reputation points
commented 2026-11-13T01:33:51.02+00:00
Kari G 0 Reputation points
2 answers

I haven't been able to send or receive any emails using the Outlook app since Microsoft went down. What are their announcements saying about the cause and the ETA for recovery?

I haven't been able to send or receive any emails using the Outlook app since Microsoft went down. What are their announcements saying about the cause and the ETA for recovery?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T01:29:12.2933333+00:00
Totbu Chan 40 Reputation points
answered 2026-11-13T01:33:51+00:00
Darren Bruce 2,690 Reputation points Independent Advisor
2 answers

Outlook.com Error 500 on multiple devices; Microsoft account sign-in works

I cannot access my Hotmail/Outlook.com inbox. The page either remains stuck on the Outlook loading logo or displays “500 Internal Server Error.” This happens in Firefox, Firefox Private Browsing, Microsoft Edge, and my phone’s browser using both Wi-Fi…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T00:59:44.3266667+00:00
SEYED KAZEM DASTMALCHIAN 0 Reputation points
answered 2026-11-13T01:32:01.83+00:00
Ivan B 127.5K Reputation points Independent Advisor
2 answers

I AM SICK OF MICROSOFT QUEStiONING WHO I AM ALL the time> How Can I Get rid of all of the verifications!?

I am continaully hampered in production by Microsoft questioning my existence. Help me stop it. Now I can't share or save in power point or word? SO frustrating.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T16:50:35.7066667+00:00
Anne Liebert 0 Reputation points
edited the question 2026-11-13T01:31:27.53+00:00
Kai-Ex 2,655 Reputation points Microsoft External Staff Moderator
2 answers

Issues with 2 monitor display icons

After restarting my Window 11 computer or after a windows update, my display icons on both screens don't remain the same as when I had the machine on. This causes me to have to rearrange all the icons and is very, very frustrating and time consuming. How…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-11-13T00:38:30.53+00:00
Paul Bartolini 0 Reputation points
answered 2026-11-13T01:29:05.9966667+00:00
TaoLi 120.6K Reputation points Independent Advisor
3 answers

How to fix Windows Helo Fingerprint and PIN not appearing as Sign In options.

After a reinstall of Windows 11 the fingerprint and PIN options of Windows Helo do not change from Set Up or appear as options on the Sign In screen. Only the password appears. I am using a Lenovo IdeaPad 2-in-1 14AHP9 laptop with AMD Ryzen processor.

Windows for home | Windows 11 | Settings
asked 2026-11-11T22:16:24.6433333+00:00
Arandora 20 Reputation points
commented 2026-11-13T01:28:04.73+00:00
Jeronimo Fuerte 48,875 Reputation points Independent Advisor
2 answers

I can't log into my email

I can't log into my email. My email is ******@msn.com

Outlook | Web | Outlook.com | Email
asked 2026-11-13T00:54:50.0466667+00:00
olan tolbert 0 Reputation points
answered 2026-11-13T01:27:30.9266667+00:00
EmilyS726 280.7K Reputation points Independent Advisor
2 answers

Mircosoft 365 is still not working. I have a personal account.

When will all of Mircosoft 365 for personal use be up and running?? I have no email, no excel, no copilot, nothing. Is there an ETA?

Microsoft 365 and Office | Other
asked 2026-11-13T00:53:11.8933333+00:00
Louisa M 0 Reputation points
answered 2026-11-13T01:26:53.4366667+00:00
Ivan B 127.5K Reputation points Independent Advisor
2 answers

My OUTLOOK / Hotmail e-mail has stopped loading w/ error message to seem being removed.... why?

This is the error message-- I need to speak w/ a live person-- plz help UTC Date: 2026-11-13T00:43:21.565Z Client Id: C04F8865220F4D13BD66F0E0BBF78098 Session Id: 649acc5f-10cc-4bda-9a2f-39cc4223b9cb Client Version: 20261030007.23 BootResult:…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T00:53:33.1933333+00:00
S. Moinzadeh 0 Reputation points
answered 2026-11-13T01:26:35.69+00:00
EmilyS726 280.7K Reputation points Independent Advisor
2 answers

I have changed my Microsoft password and now I can't get access to my emails or other Microsoft apps

I have changed my Microsoft password and now I can't get access to my emails or other Microsoft apps.

Microsoft 365 and Office | Other
asked 2026-11-13T00:46:22.18+00:00
Jennifer Butler 0 Reputation points
answered 2026-11-13T01:26:31.71+00:00
John DeV 171.6K Reputation points Independent Advisor
1 answer

Qualcomm H.264 Media Foundation encoder occasionally returns a zero-length output sample

I use the Qualcomm H.264 hardware encoder through Media Foundation on a Windows ARM64 device. The encoder is an asynchronous MFT ({7790EE16-08E3-426D-AADA-F96774308EA1}). The encoder configuration is as follows. #include <codecapi.h> #include…

Windows for home | Other | Music, photos, and video
asked 2026-11-13T01:08:36.86+00:00
chunlai xie 0 Reputation points
edited the question 2026-11-13T01:26:03.9266667+00:00
chunlai xie 0 Reputation points
2 answers

outlook issue

Outlook seems to be having problems -- is it a national problem

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-13T00:52:30.58+00:00
James Salmon 0 Reputation points
answered 2026-11-13T01:25:53.81+00:00
EmilyS726 280.7K Reputation points Independent Advisor
2 answers

How do i set up my outlook account when it doesn't recognise my email address

I just want to receive my emails on my new laptop, I prefer the Classic Outlook. New Outlook does not recognise my email address

Outlook | Windows | New Outlook for Windows | For home
asked 2025-11-11T16:49:10.3033333+00:00
Kevin Green 0 Reputation points
commented 2026-11-13T01:23:08.47+00:00
DuWayne Belcourt 0 Reputation points
2 answers

Windows Firewall with advanced security error

When I updated the computer to the most recent update I get this error in the event viewer for Windows Firewall With Advanced Security. I don't know if it has to do with the most recent update for KB5132061. The error code number is 2042 and this is what…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-12T15:59:00.12+00:00
jamie younkin 325 Reputation points
commented 2026-11-13T01:21:43.6033333+00:00
Mathieu De Ruyck 15 Reputation points