Miscellaneous topics that do not fit into specific categories.
Whiteboard
I missed the notification to pull the whiteboard files off the app before it closed. Is there a chance to still do this or reopen the app
Microsoft 365 and Office | Other
AI answer
Can't delete a SPAM email
I received an email that I can't delete without it locking up my computer and I have to quickly unplug my computer When I plug it back in, it's still there. I've tried everything to remove it and it's still there. How can I get rid of it? It's from…
Windows for home | Other | Email and communications
Microsoft Defender keep turning off on my Galaxy phone
Microsoft Defender keeps turning off on my Galaxy phone. I don't always have internet access, so is this the reason? I have settings so it should run all the time, etc. but it still gets turned off.
Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
AI answer
Edge IE Mode Crash on Windows Server 2022
Please investigate whether this issue is related to a known defect or compatibility problem in the current Microsoft Edge version or IE mode on Windows Server 2022. Please advise on the root cause, available fixes or workarounds, and any recommended…
Microsoft Edge | Browser crashes or stops working | Windows 11
Troubleshooting browser crashes or performance issues on Windows 11
Need help with recovering my Azure system state to a new server
Does anybody have a better way to get support from Microsoft on this? I have opened a ticket but all I get back is email instructions written by AI. I want to get somebody on the phone that I can do a screen share with and work through the recovery…
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
Question about email password problems
My email I login last time In 2016 but it was still open when I'm trying to login and I know my password it wants to send a code to my phone I don't have that number anymore what can I do
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Windows Defender will not complete Full Scan
Hello, I've been trying to resolve this for days. Microsoft Safety Scan removed this virus but I believe something is damaged in the settings which is preventing Defender from running a Full or Offline scan. Only Quick scans will run. I'm running Windows…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
microsoft family is not letting me access excel/word - there are only 3 devices in total
I have downloaded it twice but still no access to excel/word - what the heck is going on? There are only 2 people and 2-3 devices involved. Is this a big con?
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
cannot access email
was able to get on email earlier today but cannot access now
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Log into my XBox One?
How log into my Xbox One when it is trying to send me securities codes to emails or text numbers I no longer have?
Windows for home | Other | Gaming
AI answer
I'm not getting an emails, Why
Yesterday I changed my password and now I am not getting any emails at ******@msn.com
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
IOS Enrollment Policys - User affinity with modern auth, does not work with Company Portal VPP
IOS Enrollment Policys - User affinity with modern auth, does not work with Company Portal VPP I am trying to test the newer iOS Enrollment Policies using User Affinity with Modern Authentication instead of the older Enrollment Profiles. One thing I've…
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
I cannot get my stand alone version of Microsoft Publisher 2021 and Microsoft 365 downloaded onto my laptop
I cannot get my stand alone version of Microsoft Publisher 2021 and Microsoft 365 downloaded onto my laptop
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
AI answer
I inadvertently changed one drive to another one drive
So I logged into computer as ******@hotmail.com One drive wasn't up so I logged in but I did my personal ******@outlook.com. Well then it changed my TarawoodHOA one drive to the files from TarawoodHOA1. Need help getting the original TarawoodHOA files…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
AI answer
Microsoft Credentials Support portal keeps loading — unable to correct legal name
the legal-name change requires support, but Engage Center either keeps loading or displays “No Access.” could you please suggest me for a working route to submit a Credentials Support ticket. i have selected workspace as business support as no other…
Community Center | Not monitored
Tag not monitored by Microsoft.
Training Completion Status Has Changed
I have completed 5 of 7 modules in course "Draft, analyze, and present with Microsoft Copilot". They were showing up yesterday but not today. Why are they not showing as completed today ? This question is related to the following Learning…
Community Center | Not monitored
Tag not monitored by Microsoft.
Cannot add any items to Collections and Plans (0 items shown / URL changed error)
Hello, my Microsoft Learn account seems to be having a backend synchronization issue. I cannot add any modules or Learning Paths to my Collections or Favorites. It always says "No items in this collection" even after a successful save. Trying…
Community Center | Not monitored
Tag not monitored by Microsoft.
Something went wrong (4vt9f)
Cannot load outlook (4vt9f). None of the one-time passcodes are working. I have deleted credential files as suggested and re-booted; still not working
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Microsoft for Startups: MySQL/PostgreSQL workload counting, $1 spending threshold and credit upgrades
Hello Microsoft for Startups team, We are planning database and processing services for our startup. Please clarify how service usage is measured for credit progression in the newer Microsoft for Startups experience in Azure. If we actively use Azure…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
AI answer
my email account disappeared
email account disappeared when I went to sign in screen
Nuance | Nuance Cloud IVR
Cloud-based interactive voice response solutions provided by Nuance
AI answer