where are all the humans?

For consumer support, phone access to a live person is limited, and chat is the main path to reach a human support agent.

Use Microsoft Support contact flow:

1. Go to Microsoft Support contact.
2. In the search box, type agent support or Live chat.
3. Select Get Help.
4. Choose Contact Support.
5. Select the product and category, such as Windows and Technical Support, or Other products and Billing and Account Profile questions / Manage Account Security, depending on the issue.
6. Select Chat with a support agent in your web browser.

Notes:

• Chat availability can depend on business hours.
• Forum contributors do not have access to billing or account systems.
• If the issue is account recovery, the contact flow may require signing in with another Microsoft account first.

• How can I speak to a human being within Microsoft UK? - Microsoft Q&A
• Why have you replaced people with bots in your entire customer service department. This is ridiculous. I have an issue that could've been fixed in minutes, but instead I'm having to get a minor in computer science to navigate your insufficient products. - Microsoft Q&A
• I need talk with someone by call - Microsoft Q&A
• Need a real human customer representative!! - Microsoft Q&A
• Hacked account, cant sign in don't know enough info and can't find a way to contact a human to talk to. - Microsoft Q&A