OneDrive Personal Vault is empty on iPhone!

Anonymous

Hello,

I'm using OnedDrive and its Personal Vault for years. Everything woked fine. But after installling latest update on my iPhone Personal Vault is empty on iPhone. Web and Desktop versions show files in Personal Vault but latest iOs version do not. Everything is OK for files not in Personal Vault

Can anyone help mee?

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12 answers

Anonymous

2025-04-25T16:00:03+00:00

same issue here
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Anonymous

2025-04-23T14:04:28+00:00

I had the same issue, signing out of the app and back in seemed to have worked
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Anonymous

2025-04-03T22:32:13+00:00

I have the exact same problem. Using One Drive for years on Laptop running Windows 10 and i-phone with the latest ios updates. All my One Drive files can be accessed from my i-phone but the personal vault is now empty. On the Laptop, everything is there. I tried all the fixes listed on Tommy's response and the vault is still empty. This is very concerning because I rely on mobile access to these important files.

What next?
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