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ms office issue

my excel and word are not working resolve and error shown as attached screenshoot

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-12T06:08:25.6+00:00
PRATEEK JAIN 0 Reputation points
answered 2026-11-12T06:42:26.7266667+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Problem with creating a personalised email address

I have a domain linked to GoDaddy. I have created a personalised email for myself and it works well. I'm trying to create one for my wife (who shares the sub). In her profile it see the domain, says 'create personalised email' but when you add the name…

Outlook | Web | Outlook.com | Settings
asked 2026-11-09T09:16:17.7466667+00:00
Serena White 0 Reputation points
edited a comment 2026-11-12T06:42:20.6433333+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
1 answer

Why does Intune show error 0xC7D24FBA when installing an Android app, and how can we fix it?

An Android app deployed through Intune and Managed Google Play fails to install on some Samsung devices, including devices running Android 16. Intune reports: 0xC7D24FBA — The application failed to install, possibly due to insufficient storage space or…

Microsoft Security | Intune | Microsoft Intune Android
asked 2026-11-12T06:38:52.82+00:00
Aravindh Kanagaraj (EPS) 0 Reputation points
answered 2026-11-12T06:41:31.61+00:00

AI answer

2 answers

I can't sign in to One Drive on my PC

I was using it well, but suddenly I can't log in I searched and referenced the answer to the question, deleted the credentials, reset, deleted the app, and reinstalled it, but it was still the same. It works online or on other devices without any issues,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T13:16:07.3433333+00:00
Matt 0 Reputation points
edited an answer 2026-11-12T06:41:25.6966667+00:00
Jean Gahunga 0 Reputation points Independent Advisor
1 answer

Foundry: Missing Connected Resource Keys Causing Authentication Failures

Microsoft's poor support AI is worse than Copilot ... but support request is stuck. My problem is the Foundry agents broke overnight AEST, unusable. Agents page doesn't even load. Models and portal still work. Connected Resources all show "No key…

Foundry Agent Service
Foundry Agent Service

A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model

141 questions
asked 2026-09-30T06:15:12.4333333+00:00
Hugh-4916 0 Reputation points
answered 2026-11-12T06:39:03.5666667+00:00
Hugh-4916 0 Reputation points
0 answers

Copilot Tasks-to-Cowork migration failure: scheduled task missing

I'm the owner of a Microsoft 365 Premium subscription on a personal Microsoft account. I'm signed in with the same account I used to create my Copilot Tasks. PROBLEM A scheduled task did not migrate to Cowork. It scanned LinkedIn for jobs every Monday,…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T06:17:47+00:00
flapjack46-5560 0 Reputation points
edited the question 2026-11-12T06:36:05.5333333+00:00
flapjack46-5560 0 Reputation points
1 answer

Fix Printer/ Scanner Pantum M6550NW

Using Windows 11; Printer/ Scanner Pantum M6550NW error 25

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-10T18:39:30.6233333+00:00
Arizona Goshala 0 Reputation points
commented 2026-11-12T06:34:14.77+00:00
Hendrix-V 21,000 Reputation points Microsoft External Staff Moderator
2 answers

Double, erratic cursor

Why does my mouse have two cursors on the screen, that move erratically? Everytime I go to any site, a second cursor pops up, and I am unable to control either cursor.

Windows for home | Other | Search, touch, and mouse
asked 2026-11-10T19:49:51.6033333+00:00
Brenda Stokes 0 Reputation points
commented 2026-11-12T06:33:56.52+00:00
Hendrix-V 21,000 Reputation points Microsoft External Staff Moderator
2 answers

Outlook syncing with iPhone

Unable to sync emails in Outlook for iPhone 16 with laptop Outlook. iPhone 16 Outlook does not organize emails properly, and has everything in the inbox

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-10T19:13:26.5333333+00:00
Cindy Johnson 0 Reputation points
commented 2026-11-12T06:33:45.6133333+00:00
Hendrix-V 21,000 Reputation points Microsoft External Staff Moderator
2 answers

how to fix phone link

Phone Link will no longer send text messages from my Windows 11 PC. Is there a way to fix this?

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-10T18:37:24.2666667+00:00
Karen Duxbury 30 Reputation points
commented 2026-11-12T06:33:32.6433333+00:00
Hendrix-V 21,000 Reputation points Microsoft External Staff Moderator
2 answers

MS word not working please rectify

my system MS word is not working please rectify immediately

Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
asked 2026-11-12T05:56:02.0966667+00:00
dcp traffic1 0 Reputation points
answered 2026-11-12T06:32:54.3066667+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

How to fix error code- podzol and inability to connect ms account on minecraft for switch 2

I’ve been having this persistent issue for a while now and haven’t seen anything on reddit or other social media posts. I have minecraft on multiple platforms including switch 2, xbox, and windows. Have been trying to connect my account and do all of the…

Windows for home | Other | Gaming
asked 2026-11-11T20:56:01.0633333+00:00
OGNeonPhoenix 0 Reputation points
answered 2026-11-12T06:32:00.7966667+00:00
OGNeonPhoenix 0 Reputation points
1 answer

NVIDIA RTX 3050 Laptop GPU Keeps Crashing During Gaming – LiveKernelEvent 141, nvlddmkm.sys

I'm facing recurring crashes while gaming on my Lenovo IdeaPad Gaming 3. The game freezes, audio sometimes continues, and eventually the game closes. The issue is intermittent, sometimes occurring after 5–15 minutes and sometimes after 2–3 hours. System…

Windows for home | Windows 11 | Display and graphics
asked 2026-11-09T13:33:42.4866667+00:00
Asif Shaikh 0 Reputation points
commented 2026-11-12T06:31:48.75+00:00
Asif Shaikh 0 Reputation points
2 answers

Outlook.com emails from June-July 2026 missing from all folders, no manual deletion - server-side recovery?

Several Outlook.com emails received around June-July 2026 (from a bank and from a car dealer) are gone from every folder: Inbox, Junk, Archive, Deleted Items and Recoverable Items. I did not delete them manually. My inbox rules do not touch these…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T21:36:07.86+00:00
Dusan Hinic 0 Reputation points
edited the question 2026-11-12T06:31:28.0933333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
1 answer

Why my MS Excel is not working and what thing is preventing it from running in my desktop? Please look into my concern asap.

MS Excel does not able to open its sheet Its been working till 8 nov correctly but I dont know whats wrong with it

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-12T05:57:02.7766667+00:00
EKLAVYA SINGH 0 Reputation points
answered 2026-11-12T06:29:54+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Voice Live API support clarification for RAG + Avatar

Hi Azure Support Team, We are planning to use Azure Voice Live API for an use case: Voice → Voice Live → RAG → grounded response with citations → Voice with Avatar Could you please confirm: Does Voice Live API natively support RAG, or should RAG be…

Azure Speech in Foundry Tools
asked 2026-11-11T13:16:09.4466667+00:00
Gupta, Brijesh K 0 Reputation points
answered 2026-11-12T06:28:47.6133333+00:00
Gupta, Brijesh K 0 Reputation points
2 answers

Help updating my personal information in hotmail

I can't update my phone numbers that are stored in my hotmail email account, when trying to get a passcode it refers me to old phone numbers or an email that I don't have anymore, I need help urgently

Outlook | Web | Outlook.com | Email
asked 2026-11-11T23:14:48.72+00:00
Gustavo Castro 0 Reputation points
answered 2026-11-12T06:28:09.31+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
1 answer

I bought Ori : the collection on my laptop but i still have to pay for it.

My friend brought Ori : The collection on my laptop but it wasn't strong enough to run it. Now, I have a pc that can run it, but its still behind a $40 paywall. I have everything else I had that didn't cost money on Microsoft store, but my Ori games. I…

Windows for home | Other | Gaming
asked 2026-11-11T21:12:09.97+00:00
ClaRissa M 0 Reputation points
answered 2026-11-12T06:26:16.08+00:00
Ian-T 16,460 Reputation points Microsoft External Staff Moderator
1 answer

Account blocked, support does not help at all

Hi, I'm trying to get into a SharePoint Online folder that I have been given access to (by another business). I'm trying to get in, but every time I try, I get the notification that my account is blocked. Specifically, it says "Sorry, the…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-11-09T01:30:40.89+00:00
Max Visscher 0 Reputation points
commented 2026-11-12T06:26:13.0333333+00:00
Austin-H 8,890 Reputation points Microsoft External Staff Moderator
2 answers

Can't Access My Microsoft 365 Account

I currently have an active Microsoft 365 account. When I purchased this computer in June 2026, I inadvertently bought a new Microsoft account, but quickly cancelled because I have had an active account for a while and the account is active through…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T21:24:18.47+00:00
Shirley Fenner 0 Reputation points
answered 2026-11-12T06:20:21.5533333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator