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Azure Free Trial activated, but subscription inaccessible — AADSTS16000

I successfully activated an Azure Free Trial and received confirmation of my $200 credit. However, my account is redirected to the Microsoft Services tenant (f8cdef31-a31e-4b4a-93e4-5f571e91255a), where no directories or subscriptions are visible. I…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,769 questions
asked 2026-11-08T17:40:00.5466667+00:00
Igli Begolli 0 Reputation points
commented 2026-11-10T20:24:10.6033333+00:00
Tim-MSFT 10 Reputation points Microsoft Employee Moderator
3 answers

How do I export a teams chat history

What is the most efficient way to export a group chat history

Microsoft Teams | Microsoft Teams for business | Chats | Group chats
asked 2025-10-07T21:15:31.0733333+00:00
Troy Cooke 10 Reputation points
edited a comment 2026-11-10T20:18:22.02+00:00
AlexisKrukovsky-0157 20 Reputation points
1 answer

I paid my annual Microsoft 360, but it won't let me access my files, it says I have to pay????

I paid my annual Microsoft 360 fee for my personal account. I just tried to open my spreadsheets, and it has an "error" message, stating that I need to pay Microsoft 360. The error reads "please update your payment method to keep your…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T20:16:42.37+00:00
Karen Rossi 0 Reputation points
answered 2026-11-10T20:17:32.14+00:00

AI answer

1 answer

Sole admin locked out of Azure tenant by MFA, still being billed, need cancellation or MFA reset

I'm the only administrator of a personal Azure pay-as-you-go tenant. Mandatory MFA prompts my Microsoft Authenticator, but the app never receives the requests. I've also been getting sign-in prompts from outside the US that I didn't start, so I believe…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-10T20:14:50.86+00:00
Troy Bell 0 Reputation points
answered 2026-11-10T20:16:00.53+00:00

AI answer

3 answers

Windows 11, version 25H2 - Failed to install

Windows 11, version 25H2 - Failed to install. I am seeing the update logo in the task bar which has a red dot. I have deleted the contents of C:\Windows\SoftwareDistribution\Download as advised by Gemini AI and tried to run the update again but the issue…

Windows for home | Windows 11 | Windows update
asked 2026-11-09T13:29:14.4266667+00:00
Nigel Smith 0 Reputation points
edited a comment 2026-11-10T20:15:36.0733333+00:00
Nigel Smith 0 Reputation points
2 answers

All my emails

All my emails are going to Trash or Junk how do i fix

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-10T19:30:05.0733333+00:00
JoAnn Sandberg 0 Reputation points
answered 2026-11-10T20:14:34.52+00:00
paulr0511 49,755 Reputation points Independent Advisor
1 answer

how to get a live agent for hacked account

I have a personal Microsoft account that has been hacked i have tried to correct it but to no success. i have received emails to a new email account that says it will take up to 5 days to verify that it is my account. now i have a new email that says…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-10T20:13:48.8633333+00:00
doug barger 0 Reputation points
answered 2026-11-10T20:14:04.6566667+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Artifact Signing organization validation (Poland): verification link signs in to the Microsoft Accounts tenant and shows You need permission

Hello Artifact Signing team, Our Public organization identity validation (sole proprietorship in Poland, Artifact Signing account in Poland Central, Basic SKU) was created on 2026-11-10 and is now in Action Required. The verification link from the email,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,769 questions
asked 2026-11-10T15:11:23.8566667+00:00
Marcin Daniun 0 Reputation points
accepted 2026-11-10T20:13:32.62+00:00
Marcin Daniun 0 Reputation points
2 answers

I cannot add my personal email with my work email to merge my work account and my personal account

I cannot add my personal email with my work email to merge my work account and my personal account. Pls assist This question is related to the following Learning Module

Community Center | Not monitored
asked 2026-11-10T13:43:52.9466667+00:00
TATHAGATA CHATTOPADHYAY 0 Reputation points
answered 2026-11-10T20:12:55.6033333+00:00
Julian Sharp 47,981 Reputation points
2 answers One of the answers was accepted by the question author.

Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?

Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-04T21:31:56.6666667+00:00
Ash Bharagve 20 Reputation points
accepted 2026-11-10T20:12:29.5633333+00:00
Ash Bharagve 20 Reputation points
2 answers

microsoft security intelligence and defender

is it normal to get "Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.463.210.0) - Current Channel (Broad) for several consecutive days" that always says successfully installed?

Windows for home | Windows 11 | Windows update
asked 2026-11-10T19:44:45.5566667+00:00
jan mueller 0 Reputation points
answered 2026-11-10T20:12:05.95+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
2 answers

How to export a Whiteboard initiated by a Teams Rooms device as a standalone device

If I walk up to a Microsoft Teams Rooms device and start a whiteboard -- without being in a teams call -- how do I export that or send it to someone? In all the documentation it just says "its saved in Azure" but I can't give access to that to…

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft Teams | Microsoft Teams for business | Other
asked 2024-02-22T15:01:50.4866667+00:00
Luke Williams 5 Reputation points
commented 2026-11-10T20:11:41.8333333+00:00
Sriram Jasti 0 Reputation points
2 answers

Exam passed but noy certificate received

Good day , i wrote AI901 exam today at a test centre, i finished and passed and the score was shown. but i didnt could print score resultd paper because the system didnt not allow me to end exam due to a link. may you kindly assist with exam…

Community Center | Not monitored
asked 2026-11-10T14:36:22.62+00:00
Masutha Katlego Japhta 0 Reputation points
answered 2026-11-10T20:11:11.85+00:00
Julian Sharp 47,981 Reputation points
3 answers

HOW TO CHECK IF JAVA SCRIPT UPDATED ON MY PC BROWSER

HOW TO CHECK IF JAVA SCRIPT UPDATED ON MY PC BROWSER

Microsoft Edge | Other | Windows 10
asked 2026-11-10T15:26:12.3933333+00:00
D G 0 Reputation points
answered 2026-11-10T20:09:35.18+00:00
Bruce (SqlWork.com) 85,786 Reputation points
2 answers

Certification Receiving Time Query

I passed AZ-305 today But didn’t received certificate yet. When i will receive the certificate?

Community Center | Not monitored
asked 2026-11-10T17:27:40.0833333+00:00
Muhammad Usama Waheed 0 Reputation points
answered 2026-11-10T20:09:27.4366667+00:00
Julian Sharp 47,981 Reputation points
2 answers

Training Certificates

Do we receive certificates for completing training. I need to show proof that I completed the 3 part Dyslexia training. This question is related to the following Learning Path

Community Center | Not monitored
asked 2026-11-10T17:42:04.81+00:00
TANYA L DENT 0 Reputation points
answered 2026-11-10T20:09:10.58+00:00
Julian Sharp 47,981 Reputation points
1 answer

Account hacked and stolen

About two weeks ago, my Microsoft account (including my Game Pass subscription) was stolen. After spending two hours figuring out how to reach a human representative, I waited several days only to be told that the personal information I provided was…

Windows for home | Windows 11 | Gaming
asked 2026-11-10T19:57:46.8366667+00:00
Vittorio D'Alterio 0 Reputation points
answered 2026-11-10T20:08:59.9966667+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
2 answers

Microsoft Authenticator app on iphone

i changed iphone and now dont have access to authentificator account. when i try to login it says confirm identity using the app but i cant ever login, i know the password but there arent any other login methods. i dont know the it administrator that i…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T19:33:15.4333333+00:00
boaideia web 0 Reputation points
answered 2026-11-10T20:06:34.57+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Transfer Microsoft 365 to New Computer

I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T19:00:28.9833333+00:00
Shirley Fenner 0 Reputation points
answered 2026-11-10T20:03:41.1233333+00:00
Shirley Fenner 0 Reputation points
1 answer

Purchase issue.

I purchased a video game back in July and I have a confirmation number and email that it was purchased. i've been getting emails and notifications from my bank, today, that microsoft has been trying to charge my account 108.24. When I went to my order…

Windows for home | Windows 11 | Microsoft Store
asked 2026-11-10T20:02:09.08+00:00
Morgan Lee 0 Reputation points
answered 2026-11-10T20:02:57.39+00:00

AI answer